Suvendu Kumar Panda
Sambalpur
Summary
An astute professional with over 15 years of rich experience in Strategic Planning, Branch Operations, Direct Sales, Business Development, Channel Management, Client Relationship Management & Team Management. Currently associated with Bandhan Bank Ltd, as a Branch Head Athamallik, Odisha, under Bhubaneswar circle, Odisha
Overview
15
15
years of professional experience
Work History
Branch Head
Bandhan bank Ltd
1 2024
- Responsible for providing strong leadership to the branch team, including setting goals, motivating staff, and fostering a positive work environment
- Ensuring excellent customer service is a key responsibility
- Responsible for driving business growth and profitability for the branch
- Responsible for overseeing the day-to-day operations of the branch, including cash management, transaction processing, and compliance with banking regulations and policies
- Responsible for recruiting, training, and developing branch staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
Cluster Acquisition Head
AXIS
04.2019 - 01.2024
Branch Sales Manager
AXIS
06.2017 - 03.2019
Branch Sales Manager
Axis Bank Ltd
06.2017 - 03.2019
- Primary job is procuring business that is Accounts (CASA) for the branch
- Managing, leading & handling team of AM-Sales, Officer Sales, Business Development Executives
- Strategizing towards business sourcing through the assigned staff
- Contribution towards the GL size of the branch
- Procuring maximum amount of business through direct customer interaction
- Responsible for generation of leads of HNI clients & managing their relationship
- Managing & handling of Govt
- Business of the branch
- Liasoning with various asset teams for cross sell of asset products
- Assisting BM responsibly for each & every activity of the bank
- Updating Daily Business Report in the Insight
- Monitoring the performances of sales as well as operation staff & generating leads from operation team for quality sourcing of CASA
- Monitoring the complete branch business activities on a daily basis
- Target oriented planning and keeping constant contacts with the customers concerned
- Conducting market research analysis on trends and demands in the Financial Products Industry and reporting to management
- Assisting in training of new employees
- Meeting the targets assigned within the deadline & driving business activities directly as well as through other subordinates
- Monitoring audit checks on regular intervals
- Cross-selling TPP as well as other asset products of the bank
- Responsible for documentation, processing & certification of accounts, fixed deposit, recurring deposit, customer instruction within the TAT.
Branch operations head
AXIS
04.2017 - 05.2017
Customer Service Officer
Axis Bank Ltd.
11.2008 - 05.2017
- Well conversant in Retail Branch Banking Operations as a whole
- Operational Expertise includes: Ensuring regulatory compliance & procedural compliance
- Ensuring disbursement of gold loan with in the TAT limit
- Compliance to Concurrent Audit, Internal Audit, RBI Audit, Labour, 5S Audit and various other inspection reports
- Ensuring preparation and timely submission of various MIS reports to Circle Office, Regional Office, Zonal Office, and Central Office
- Handling Technical Reports, Preparation, downloading & checking, Checking and Authorization of Account Opening Forms ensuring Compliance to the KYC and AML guidelines
- Reconciliation of Deliverables / Office Accounts / Mirror Accounts / ATM etc
- Handling Administrative, Legal & HR issues
- Back up to Branch Head
- Ensuring optimum use of available resources
- Branch Upkeep, Fixed Asset Management, & Cost control and profitability
- Ensure business delivery in CASA, IPG & OCS as designated in KRA.
Education
EXECUTIVE MBA -
INDIAN INSTITUTE OF MANAGEMENT SAMBALPUR
B.COM(Hons) - undefined
G.M College, Sambalpur
12th - undefined
G.M College, Sambalpur
10th - undefined
HSE, Odisha
Skills
Responsible for mitigating risks associated with banking operations is crucial ensuring compliance with regulatory requirements, managing operational risks, and implementing internal controls
Monitoring the branch's performance against targets and objectives, and providing regular reports to senior management on key performance indicators such as sales metrics, customer satisfaction scores, and operational efficiency
Developing and managing the branch budget, monitoring expenses, and identifying opportunities to improve cost-efficiency and profitability
Ensuring that all branch activities comply with the bank's policies, procedures, and ethical standards, as well as relevant regulatory requirements
Leadership Experience
Driving the organizational mission through employees & supports motivation of employees in organization.
Management
Overseeing operations of the organization, implementing plans, managing human & physical resources.
Strategic Contributor
Can direct business in new and growth areas by motivating people to perform beyond their normal past demonstrated skills.
Employment Details Description
Bandhan Bank Ltd, Athmallik, Bhubaneswar Circle
Personal Information
- Father's Name: Late Nilanchal Panda
- Date of Birth: 03/03/1983
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Language Proficiency
English, Hindi, Odiya
Disclaimer
I hereby declare that the above statements are true to the best of my knowledge and belief. I hereby proclaim that the details provided in the resume are true to the best of my knowledge and I shall bear all responsibilities for their accuracy.
Timeline
Cluster Acquisition Head
AXIS
04.2019 - 01.2024
Branch Sales Manager
AXIS
06.2017 - 03.2019
Branch Sales Manager
Axis Bank Ltd
06.2017 - 03.2019
Branch operations head
AXIS
04.2017 - 05.2017
Customer Service Officer
Axis Bank Ltd.
11.2008 - 05.2017
Branch Head
Bandhan bank Ltd
1 2024
EXECUTIVE MBA -
INDIAN INSTITUTE OF MANAGEMENT SAMBALPUR
B.COM(Hons) - undefined
G.M College, Sambalpur
12th - undefined
G.M College, Sambalpur
10th - undefined
HSE, Odisha