Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Suverna Chakravarty

Suverna Chakravarty

Technical Project Manager
Bangalore,KA

Summary

Technical professional with strong background in managing, testing and optimizing complex IT systems. Skilled in project management, software Test management, and systems integration, ensuring seamless operations and high performance. Known for fostering team collaboration and adapting effectively to changing requirements, consistently delivering high-impact results. Reliable, results-driven, and adept at leveraging technical expertise to drive organizational success.

Overview

14
14
years of professional experience

Work History

Tech Manager (Lead Test Engineer)

S&P Global
03.2022 - Current
  • Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
  • Led a team of 10+ QA engineers to design and deploy automation frameworks using Selenium WebDriver (Java) and Playwright (TypeScript/JavaScript), reducing testing cycles by 40%, and improving defect detection by 25%.
  • Implemented SAFe Agile practices, facilitating Scrum ceremonies, and scaling QA processes for enterprise clients, achieving on-time delivery.

Test Automation Team Lead

IHS Markit
08.2020 - 03.2022
  • Contributed to continuous improvement initiatives within the organization, fostering a culture of innovation and adaptability.
  • Reviewed existing test suites and recommended updates for optimal performance based on industry trends.
  • Introduced Playwright automation for testing modern web applications, enhancing test coverage for dynamic UI components in mobility projects.
    - Mentored junior QA engineers, led high-performing teams in agile environments, and drove the adoption of automation tools across projects.
    - Coordinated with global stakeholders to align QA strategies with business goals, managing projects across time zones, and delivering value-driven solutions.
    - Held SAFe Agile and Scrum certifications,

QA Engineer

Cognizant Technology Solutions Ltd
05.2012 - 01.2020
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
  • Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
  • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.

Education

Certificate Program - Leadership in Artificial Intelligence

Indian School of Business
Hyderabad, India
04.2001 -

Post Graduate Diploma - Business Management- Information Technology

Narsee Monjee Institute of Management Studies
Mumbai
04.2001 -

Bachelor's in Technology - Computer Science Engineering

Lovely Professional University
Punjab, India
04.2001 -

Skills

Technical process improvement

Training and mentoring

Performance metric design

Team collaboration

Test automation proficiency

Rebranding project leadership

IT stakeholder management

Innovative thinking

Risk management strategies

Teamwork and collaboration

Flexible and adaptable

Timeline

Tech Manager (Lead Test Engineer)

S&P Global
03.2022 - Current

Test Automation Team Lead

IHS Markit
08.2020 - 03.2022

QA Engineer

Cognizant Technology Solutions Ltd
05.2012 - 01.2020

Certificate Program - Leadership in Artificial Intelligence

Indian School of Business
04.2001 -

Post Graduate Diploma - Business Management- Information Technology

Narsee Monjee Institute of Management Studies
04.2001 -

Bachelor's in Technology - Computer Science Engineering

Lovely Professional University
04.2001 -
Suverna ChakravartyTechnical Project Manager