Suvidha Gusain
Bangalore
Summary
A Social media strategist with over a year of experience, I have successfully grown companies, built brand awareness, executed marketing campaigns, and partnered with top influencers through a cohesive digital strategy. I solely incorporated marketing strategies and managed online reputation, content marketing, influencer marketing, and other campaigns with positive ROI.
Overview
1
1
year of professional experience
Work History
Online Reputation Management Executive
NoBroker
Bengaluru
09.2023 - 11.2023
- Addressed and resolved 30% client complaints by initiating a personalized ticketing system using Freshdesk
- Increased 10% of sales by social promotion strategies to enhance the online presence of commercial and residential properties for rent and sale through Facebook ads.
- Conducting thorough Root Cause Analysis (RCA) as an ORM executive to pinpoint customer issues
- Proactively engaging with influencers to address customer concerns and strategically leveraging their platforms to promote company services
- Developed and implemented strategies to increase executive efficiency.
Social Media Executive
Academor
Bengaluru
04.2023 - 08.2023
- A-to-Z content creation of the whole campaign: from drafting ideas to filming and editing photoshoots and writing copies
- Successful 100+ creative marketing campaigns with strategic influencer placement to increase customer accusation by 25%
- Created influencer strategies which focuses on cross-channel promotion of new products- raising an AVG of $20 in sales. Strategically elevated content curation, increasing Instagram followers from 3,000 to 12,000.
Business Development Representative
Academor
Bengaluru
01.2023 - 08.2023
- Achieved 1,00,000+ in revenue by consistently exceeding sales targets
- Presented product demos to 50+ potential clients, driving conversions
- Negotiated 15 MOU contracts and agreements with favorable terms, Partnered with 5 institute teams to improve sales procedures.
- Partnering with influencers to effectively promote products and services through influencer marketing involves providing them with deals and scripts for authentic and engaging brand exposure.
Education
Bachelors of Arts (Journalism and Mass Communication) -
Amity University
Skills
- Freshdesk
- MS Excel
- MS Powerpoint
- Content Marketing
- Social Media Management
- Influencer Marketing
- Google Console
- Collaborative Skills
- Client Relationship Management
- Attention to Detail
- Teamwork
- Adaptability
- Influencer Collaboration
- Marketing and Promotions
Certifications And Achievements
- Event Head - CLICK-O-MANIA (International Photography Event), Amity University, Gwalior
- Rising Star - Business Development Representative, Academor, Bengaluru
- Best Performing Intern- Social Media Executive, Academor, Bengaluru
Timeline
Online Reputation Management Executive
NoBroker
09.2023 - 11.2023
Social Media Executive
Academor
04.2023 - 08.2023
Business Development Representative
Academor
01.2023 - 08.2023
Bachelors of Arts (Journalism and Mass Communication) -
Amity University
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