Summary
Overview
Work History
Education
Skills
Other Learning And Training
<Enter your own>
Disclaimer
Timeline
Generic
Suvojit Banerjee

Suvojit Banerjee

TechOps EUC
Belurmath

Summary

I intend to have a career which could utilize my skill & potential to its maximum. To work at responsible & challenging post where teamwork is required & where my working should contribute for growth of Organization.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
3
3
Languages

Work History

TechOps EUC

TCS Gitobitan
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Associate onboarding & off boarding in azure & on-prim AD .
  • Group policy creation in Azure
  • DL creating , Shared mailbox creation
  • License assignment
  • Patch management through Azure portal
  • APP installation through Azure portal
  • Exchange server Litigation Hold
  • Microsoft security patch push from Azure .
  • End user technical support ( VDI issue , Mail server issue , Access management )
  • Block policy implementation


Tower Lead Infrastructure Services (Internal IT), Core Asset Management

Tata Consultancy Services Limited
10.2017 - Current
  • Working as a Resident Engineer at TCS, Provide Hardware support to all Desktop client, Laptop, Thin client as well as Windows server (2012 & 2016 R2).
  • OS installation & configuration at Endpoint & Server end through MDT server.
  • Open source & costing software installation & complaint as per company policy to all Endpoints.
  • Tape Backup, Restore, Tape Library management (IBM Symantec Backup). Backup policy setup (Daily, Weekly, Monthly, Yearly) also setup DR site for every actual backup location.
  • Crowd stick, McAfee, Symantec, Zscaler, Bluecoat Console management.
  • Active directory configuration, Policy creation, Group creation, password management, policy enforcement to endpoints, customer link bypass through Zscaler application which one link at Active directory.
  • Microsoft Intune / Azure configuration, Console management through Admin privilege, Primary user tagging, Group adding, Policy deployment through Azure portal.
  • 0365 Mail & Teams configuration & Support to End user level & High-profile associates.
  • Audio & Video support to Senior associates, Dyron checking to AV devices, new device set up.
  • Assets management, Inventory management (Size of Inventory 200 CR approx.).
  • Managed 35 Peoples team as a Tower Lead Technical operation at Eastern region.
  • Asset procurement, PO acceptance, payment release to the vendor & material acceptance.
  • Asset movement to different branches based on asset's write down value.
  • E-waste management, Bill to vendor, Assets degauss, payment received from authorized vendor.
  • Application Use: Crowd stick, McAfee, Zscaler, IBM Symantec NetBackup, Active directory, Microsoft Azure, 0365, Bluecoat.
  • Appreciation & Recognition: Maitree Prize (19TH June_2019), Service & Commitment Award (4th Aug_2019), Best Team Award (23rd Oct-2019), On The Spot Award (6th May_2020), Ally of Business Award (11th June_2020), On The Spot Award (20th July-2020), Special Initiative Award (26th Nov_2020), On the Spot (Team) Award (10th March-2021)

Senior Process Associate

Tata Consultancy Services Limited
08.2014 - 09.2017
  • Business partner account creation at SAP - ISU & CRM application.
  • Connection object creation at customer properly (Electricity & Gas)
  • Read post at SAP - ISU based on D 10 flow received from onshore team.
  • Read update & amend from legacy time.
  • Billing on customers is actual used on electricity & Gas.
  • Customer query & complaint solve through SAP-IT & ONCE application.
  • DDR & Installment plan set up through CRM based on customer request.
  • Multi MPAN Electricity setup & billing (One electricity collection for normal uses & another one is for Heat water).
  • Based on customer request initiate meet change at customer location (Postpaid & Prepaid).
  • Solve meeting & billing issue at customer property.
  • Based on the requirement to raise customer location visit request for proper reading, Inspection done by onshore team.
  • Application Use: SAP-IP, CRM, SAP-ISU, ONCE, DTS.
  • Appreciation & Recognition: BPS Star Performer Award (14th April-2015), BPS Champions League - Team Award (17th Feb_2017), BPS Star Performer Award (23rd Feb_2017), Service & Commitment Award (4th Aug_2017), BPS Champions League - Team Award (28th Aug_2017)

Education

B.com. (Honors) -

University of Calcutta

HSC - undefined

West Bengal Higher Secondary Board

SSC - undefined

West Bengal Secondary Education

Skills

Friendly, positive attitude

Other Learning And Training

  • PIT - SSG Backup Session-Knowledge Transition Program - Technical - ILT/Virtual
  • PIT - SSG SLM KSS on SAP - In-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG GDPR IS Awareness se-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG Lotus Notes Advance-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG KSS on Basic Java-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG MS Outlook Advanced-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • Test Case Creation and Execution using MTM - Vilt
  • PIT - SSG KSS on ADS and DNS-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG IRM KSS-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • PIT - SSG VDI Basics-Knowledge Transition Program - Technical - ILT/Virtual ILT
  • BPS-Product & Process Trainings (PnP)-ILT
  • BPO-Drive Impact - ILT
  • BPO-Solve to Resolve - ILT
  • BPO - MS Excel Advanced - ILT
  • BPO-ILP Connect-Analytical Thinking
  • BPO ILP Connect-Propel Orientation - ILT
  • BPO-ILP Connect-HR Connect
  • BPO ILP Connect-Communication Skills - ILT

<Enter your own>

  • Date of Birth: 14/05/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I do here by declare that the above-mentioned particulars are true to the best of my knowledge and belief.

Timeline

TechOps EUC

TCS Gitobitan
07.2025 - Current

Tower Lead Infrastructure Services (Internal IT), Core Asset Management

Tata Consultancy Services Limited
10.2017 - Current

Senior Process Associate

Tata Consultancy Services Limited
08.2014 - 09.2017

HSC - undefined

West Bengal Higher Secondary Board

SSC - undefined

West Bengal Secondary Education

B.com. (Honors) -

University of Calcutta

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Suvojit BanerjeeTechOps EUC