Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

SUVRAT SHARMA

Kullu

Overview

7
7
years of professional experience

Work History

Operational Associate

BrightCHAMPS
12.2024 - 07.2025
  • Developed and deployed custom scripts to integrate Google Sheets, Forms, and Drive, reducing manual workload, and minimizing errors.
  • Optimized time-consuming tasks by introducing code-driven solutions to enhance speed, accuracy, and team productivity.
  • Managed student onboarding processes, and maintained seamless one-on-one communication with parents, ensuring high satisfaction and retention.
  • Acted as a liaison between teachers and parents by promptly addressing concerns, ensuring smooth class operations, and enhanced learning experiences.

Operations Manager

Swaadhi India Edtech Pvt Ltd
07.2022 - 02.2024
  • Developed automated dashboards using Google Sheets to streamline the process from child onboarding to class commencement, improving efficiency and reducing manual errors
  • Facilitated effective communication between parents and teachers to ensure smooth daily operations of classes, addressing concerns and inquiries promptly and professionally
  • Successfully resolved 10-15 refund queries, demonstrating strong problem solving skills and dedication to customer satisfaction
  • Directed operations staff by providing guidance, training and support in order to meet company objective
  • Engaged with prospective clients to understand their needs and provide tailored solutions
  • Collaborated with sales, marketing, and technical teams to develop customized solutions for clients
  • Followed up with clients post-demo to address any additional questions or concerns
  • Ability to build strong relationships with clients and stakeholders.

Sales Associate

Excel Magic Pro
06.2021 - 05.2022
  • Worked with an IIT, IIM Alumni in promoting courses developed by him, emphasizing his prestigious educational background and industry expertise
  • Developed and executed targeted marketing strategies to reach potential students interested in high- caliber educational programs
  • Utilized digital marketing channels, including social media, email campaigns, and webinars, to promote the courses effectively
  • Engaged with prospective students to understand their educational needs and career aspirations
  • Successfully met or exceeded sales targets for courses offered by IIT/IIM alumni.

Business Development Trainee

BYJUS
03.2021 - 05.2021
  • Completed 1.5 months training in the sales department of BYJUS
  • Diligently called around 100 people in 8 hours daily
  • Counseled 40 children and helped them take decisions about their career
  • Coordinated internal resources to ensure seamless project execution for new clients onboarded successfully
  • Built relationships with customers and community to promote long term business growth
  • Prepared proposals, quotes, and presentations based on client requirements
  • Conducted product demonstrations and presentations to showcase features and benefits.

Volunteer

Art Of Living
02.2019 - Current
  • Managed and organized 50 online Introductory meditation sessions by the Art of Living
  • Automated WhatsApp campaigns for 200 numbers per day
  • Maintained a database of more than 1000 numbers
  • Managed all Admin tasks such as sending automated Emails and WhatsApp message.

Education

Bachelor - Chemical Engineering

Panjab University
Chandigarh
10.2020

12th -

Kullu Valley Senior Secondary School
Kullu
04.2016

10th -

Kullu Valley Senior Secondary School
Kullu
05.2014

Skills

  • Excel expertise and data analysis
  • Dashboard creation and dynamic arrays
  • Integration with Google Workspace
  • Data cleaning and management
  • Functions and formulas proficiency
  • Adaptability and teamwork
  • Effective communication skills
  • Management and progress evaluation

Accomplishments

  • Data analysis, Visualization and Modelling using MS Excel, 3 month online classes
  • Yoga Volunteer, Online 36 hours Yoga certification course by Ministry of Ayush
  • Successfully completed the project on furnace efficiency in the production department at Indian Oil Corporation Ltd, Mathura, UP

Interests

Meditation, Yoga, Travel, Music, Cooking

Timeline

Operational Associate

BrightCHAMPS
12.2024 - 07.2025

Operations Manager

Swaadhi India Edtech Pvt Ltd
07.2022 - 02.2024

Sales Associate

Excel Magic Pro
06.2021 - 05.2022

Business Development Trainee

BYJUS
03.2021 - 05.2021

Volunteer

Art Of Living
02.2019 - Current

Bachelor - Chemical Engineering

Panjab University

12th -

Kullu Valley Senior Secondary School

10th -

Kullu Valley Senior Secondary School

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SUVRAT SHARMA