Suyash Dattaguru Murkar
Banker
Ratnagiri
Summary
Accomplished banking professional with extensive experience in branch operations, portfolio management, and customer service. Pursuing an Executive MBA in Banking and Finance to enhance strategic decision-making and leadership abilities. Seeking opportunities to leverage expertise as a seasoned Branch Operations Manager to drive operational excellence and ensure client satisfaction.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Branch Operations Manager
HDFC Bank
08.2024 - Current
- Oversee branch operations, ensuring regulatory compliance and operational efficiency
- Manage high-value transactions, escalations, and end-to-end account servicing
- Lead and mentor teams to meet operational goals and enhance productivity
- Monitor financial performance and implement process improvements for efficiency
- Deliver exceptional customer service with effective query resolution and tailored banking solutions
Teller-Assistant Manager
HDFC Bank
08.2021 - 07.2024
- Delivered comprehensive banking services, including forex transactions and loans
- Processed RTGS, NEFT, cheque clearing, and interbank cheque transfers
- Promoted bank products, enhancing customer satisfaction and loyalty
- Supported account openings, maintenance, and other operational needs
Customer Service Officer
ICICI Bank Ltd.
04.2019 - 07.2020
- Provided retail banking solutions, including deposits, credit cards, and forex transactions
- Managed complex financial transactions while ensuring compliance with guidelines
- Collaborated on procedural enhancements to improve workflow efficiency
Education
MBA - Banking and Finance
NMIMS
Post-Graduation Diploma - Banking Operations
NIIT IFBI
Bachelor of Arts - English Literature and History
Gogate Jogalekar College of Arts
RatnagiriHSC - Science
A.K. Junior College of Science
RatnagiriSSC - undefined
Patwardhan High School
RatnagiriSkills
Branch Operations Management
Certification
IRDA Certified
Timeline
Branch Operations Manager
HDFC Bank
08.2024 - Current
Teller-Assistant Manager
HDFC Bank
08.2021 - 07.2024
Customer Service Officer
ICICI Bank Ltd.
04.2019 - 07.2020
Post-Graduation Diploma - Banking Operations
NIIT IFBI
Bachelor of Arts - English Literature and History
Gogate Jogalekar College of Arts
HSC - Science
A.K. Junior College of Science
SSC - undefined
Patwardhan High School
MBA - Banking and Finance
NMIMS
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