Overview
Work History
Education
Websites
Awards
Summary
Skills
Work Availability
Work Preference
Quote
Software
Languages
Timeline
AdministrativeAssistant
Suyash Jain

Suyash Jain

Product Manager
Gurugram,DL

Overview

5
5
years of professional experience

Work History

Team Lead - Product Management

ACCENTURE
Gurugram
06.2022 - Current
  • Company Overview: IT Audit Tool - (IT risk management and compliance tool, ensuring businesses stay audit-ready)
  • Led the end-to-end development and launch by streamlining the cross-functional team collaboration for the IT Audit Tool, a SaaS solution designed to improve IT risk management and compliance for B2B customers.
  • Optimized resources and coordinated efforts, achieving a 17% reduction in time-to-market and negative cost variance.
  • Drove 350% sales growth through targeted outreach and industry events to engage potential customers.
  • Achieved NR of $650K+, marking EBITDA positive, and grew to an ARR of $1.3M through strong customer adoption.
  • Established a robust customer feedback loop using SurveyMonkey and user interviews to gather actionable insights.
  • Transformed insights into feature improvements, boosting NPS by 34% and enhancing customer loyalty.
  • Achieved 28% cost reduction through feature optimization and enhancements, improving operational efficiency.
  • Improved performance by 88% by simplifying product workflows, resulting in a significant increase in product value.
  • Optimized product backlog, ensuring 100% on-time delivery of features, aligning priorities with business goals.
  • Implemented ServiceNow for issue tracking, reducing TAT by 31% and enhancing team responsiveness.
  • Authored PRDs aligning product vision, scope, and timelines, contributing to successful product launches.
  • Led agile sprints across distributed teams, using JIRA and Notion to manage tasks and improve team performance.
  • Optimized SaaS infrastructure, driving 98%+ availability and enhancing overall system reliability.
  • Accelerated time-to-market by 17% through agile and lean sprint planning, driving cost efficiency.
  • Developed product features that improved workflows, enhancing user experience and customer satisfaction.
  • Developed an IT Risk Framework, standardizing compliance and enabling audit-readiness across projects.
  • Integrated framework into ongoing projects, improving compliance visibility and ensuring certification readiness.
  • Championed standardized IT Risk Framework, driving early compliance detection and upsell opportunities.
  • IT Audit Tool - (IT risk management and compliance tool, ensuring businesses stay audit-ready)

Co-Founder and COO

MScrapOps
10.2022 - 03.2024

Built and launched MScrapOps, a mobile-first B2B marketplace connecting 70+ scrap aggregators with 5+ industrial furnace buyers, digitizing a traditionally informal ₹10B market.
Scaled platform to ₹3.4 Cr monthly revenue, facilitating 200–240 tons/month of bulk scrap movement with ~2–5% operating margin.
Architected cash flow engine bridging a 45–90 day receivable cycle; managed ₹80L–₹2.2Cr/month in rolling working capital without external funding.
Developed lightweight tech stack using React Native app + Google Sheets + Firebase, enabling full lifecycle management of listing, negotiation, quality control, and logistics.
Designed and implemented aggregator funnel that onboarded 120+ suppliers, achieving 54% repeat usage and 20% high-volume loyalty, supported by WhatsApp and field ops.
Created a Cash Flow Lag Tracker, forecasting receivables vs payouts to reduce capital choke points and improve deal liquidity visibility.
Reduced logistics turnaround by 40% and scrap rejection rate by 60% through SOP-led QC process and route planning optimization.

Paused operations due to structural barriers: cash-based trade, GST non-compliance, and VC ineligibility despite high revenue traction.

Senior Product Analyst

CAPGEMINI
Chennai
09.2020 - 05.2022
  • Company Overview: Tech Risk Consulting
  • Delivered 18+ SOC 1 & SOC 2 projects, coordinating with global teams and applying Scrum-based planning.
  • Managed end-to-end product delivery, consistently achieving 100% on-time execution and client satisfaction.
  • Evaluated 100+ ITGC and operational controls, collaborating with product owners to identify and address product gaps.
  • Proactively remediated gaps, driving a 95% effectiveness rate and a 30% improvement in audit report accuracy.
  • Streamlined audit execution by aligning auditors with stakeholders, reducing turnaround time by 15%.
  • Maintained 98% accuracy in compliance reporting, utilizing Power BI dashboards providing real-time insights.
  • Conducted risk assessments on SOC projects, cutting control gaps by 25% and improving audit readiness by 40%.
  • Enhanced process efficiency by 20% through workflow optimization and agile retrospectives.
  • Monitored KPIs via Power BI to ensure project milestones aligned with business goals and audit timelines.
  • Tech Risk Consulting

Product Analyst

SNAPDEAL
Gurugram
07.2020 - 09.2020
  • Contributed to the daily management and optimization of 300+ ad campaigns across Google Search, Display, Shopping & Discovery, working with a 10L/day budget to meet weekly and monthly performance goals.
  • Cut CPC by 2.5% through strategic A/B testing of creatives, bidding models, and audience segments.
  • Enhanced ROAS by 1.9% by helping in budget reallocation decisions based on trend and performance data analysis.
  • Boosted stickiness by 2.3% through optimizations of behavioral targeting and ad engagement.

Education

B.Tech - Electrical Engineering

Delhi Technological University
07.2020

Awards

  • Received the 'Emerging Leader' and 'Star of Business' awards for exceptional leadership and impactful contributions.
  • Led Engifest'18-Branding Team, and Aahvaan'19-Treasurer, executing events for 90,000+ and 40,000+ participants.
  • Mentored 100+ underprivileged children through NSS, driving educational programs and community development.

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Skills

Attention to detail

Conflict resolution

Customer focus

Coaching and mentoring

Cross Functional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leaveTeam Building / Company RetreatsPaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

JIRA

Confluence

Trello

Mixpanel

Google Analytics

SurveyMonkey

Figma

Blueprism

MYSQL

ACL

Visio

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Co-Founder and COO

MScrapOps
10.2022 - 03.2024

Team Lead - Product Management

ACCENTURE
06.2022 - Current

Senior Product Analyst

CAPGEMINI
09.2020 - 05.2022

Product Analyst

SNAPDEAL
07.2020 - 09.2020

B.Tech - Electrical Engineering

Delhi Technological University
Suyash JainProduct Manager