Summary
Overview
Work History
Education
Skills
Certification
Phone
Timeline
Generic
SUZAN ARUN

SUZAN ARUN

Senior Executive
Bengaluru

Summary

Diligent Assistant Project Manager with background in senior customer support. Demonstrated ability to resolve complex customer issues and enhance service processes. Proven track record of utilizing communication and problem-solving skills to achieve high customer satisfaction.

Adding up the skill "IBM IT Project Manager"

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Customer Service Executive

Infosys BPM
06.2024 - 08.2024
  • Customer executive - front line support for the queries and for data update of the customers

Customer Service Executive

IGT Solutions
03.2023 - 04.2024
  • Customer executive - frontline support call to the relevant department for a more form of queries and resolutions update customer data as per query resolved for further communication assigning the cases for further follow up when required

Customer Service Advisor

ACCENTURE SOFTWARE SOLUTIONS
12.2021 - 05.2022
  • Customer service and tech support customer executive - frontline support call to the relevant department for a more form of queries and resolutions update customer data as per query resolved

Customer Service Executive

Tele Performance Flipkart
11.2020 - 10.2021
  • Handling the customers requests and resolving the queries

Education

B.Com - Commerce

Karnataka University
Dharwad, Karnataka
01.2019

12th -

Jagadguru Tontadarya College - Gadag
Gadag, India
01.2016

10th -

Loyola High School
Gadag, India
01.2014

Skills

  • Customer Service
  • BPO
  • Business Studies
  • English
  • Tamil
  • Hindi
  • Telugu
  • Kannada

Certification

People Management Assessment

Phone

+91, 8904764113

Timeline

People Management Assessment

01-2026

Project Planning Assessment

01-2026

Customer Service Executive

Infosys BPM
06.2024 - 08.2024

Customer Service Executive

IGT Solutions
03.2023 - 04.2024

Customer Service Advisor

ACCENTURE SOFTWARE SOLUTIONS
12.2021 - 05.2022

Customer Service Executive

Tele Performance Flipkart
11.2020 - 10.2021

B.Com - Commerce

Karnataka University

12th -

Jagadguru Tontadarya College - Gadag

10th -

Loyola High School
SUZAN ARUNSenior Executive