Suzanne wartsbaugh - Self Employed - Suzanne Wartsbaugh

Summary

Results-driven beauty expert with over 15 years of experience in sales and customer service. Recognized for exceptional communication skills and effective problem-solving abilities, leading to increased client retention rates and enhanced operational workflows.

Overview

17

years of professional experience

Work History

Self Employed

Suzanne Wartsbaugh

05.2009 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Developed tailored beauty regimens for clients, fostering long-term relationships through effective communication.
Streamlined appointment scheduling processes, increasing operational efficiency and reducing client wait times.
Maintained a clean and organized workspace, adhering to health and safety regulations to ensure client safety.
Conducted product inventory assessments regularly, managing supplies effectively to minimize shortages and waste.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Education

Associate of Arts - Cosmetology

Creative Hairstyling Academy

Highland In.

High School Diploma -

Bloom Trail High School

Chicago Heights, IL

05.1993

Skills

Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Haircutting techniques
Sanitation practices
Coloring expertise
Barbering techniques

Appointment scheduling
Hair styling proficiency
Sales and upselling
Friendly communication
Social skills
Clear communication
Active listening
Decision-making

Timeline