Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

S.Vernika Aye

New Delhi

Summary

Personable cabin crew with 2+ years of experience in providing customer service in domestic and international flights.

Equipped with first-aid and medical emergency skills for inflight emergencies and safety.

Overview

1
1
year of professional experience

Work History

Customer Support Agent

Tech Mahindra
New Delhi
01.2021 - 11.2021
  • Answered customer inquiries in person, by telephone, and via email.
  • Investigated customer issues and escalated complex problems when necessary.

Cabin Attendant

Indigo Airlines
12.2021 - Till dat
  • Assisted disabled passengers when boarding or disembarking from an aircraft.
  • Greeted passengers as they boarded the aircraft.
  • Provided support in case of medical emergencies on board aircraft.
  • Kept cabin neat, clean and professional in appearance.

Education

Bachelor of Commerce - Management

Dimapur Government College
Dimapur, Nagaland
10-2020

Skills

  • Excellent verbal and written communication
  • Hardworking and highly motivated and eager to learn new things
  • Keeping calm in difficult situation
  • Excellent customer handling skills

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Cabin Attendant

Indigo Airlines
12.2021 - Till dat

Customer Support Agent

Tech Mahindra
01.2021 - 11.2021

Bachelor of Commerce - Management

Dimapur Government College

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S.Vernika Aye