S.Vernika Aye
New Delhi
Summary
Personable cabin crew with 2+ years of experience in providing customer service in domestic and international flights.
Equipped with first-aid and medical emergency skills for inflight emergencies and safety.
Overview
1
1
year of professional experience
Work History
Customer Support Agent
Tech Mahindra
New Delhi
01.2021 - 11.2021
- Answered customer inquiries in person, by telephone, and via email.
- Investigated customer issues and escalated complex problems when necessary.
Cabin Attendant
Indigo Airlines
12.2021 - Till dat
- Assisted disabled passengers when boarding or disembarking from an aircraft.
- Greeted passengers as they boarded the aircraft.
- Provided support in case of medical emergencies on board aircraft.
- Kept cabin neat, clean and professional in appearance.
Education
Bachelor of Commerce - Management
Dimapur Government College
Dimapur, Nagaland 10-2020
Skills
- Excellent verbal and written communication
- Hardworking and highly motivated and eager to learn new things
- Keeping calm in difficult situation
- Excellent customer handling skills
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Cabin Attendant
Indigo Airlines
12.2021 - Till dat
Customer Support Agent
Tech Mahindra
01.2021 - 11.2021
Bachelor of Commerce - Management
Dimapur Government College