S. VIJESH KUMAR
Summary
I am looking forward to an opening that not only is challenging and demanding but also contributes positively to the growth of my career.
Overview
14
14
years of professional experience
Work History
Business Process Lead
USAA Bank
12.2021 - Current
- Currently working for USSA bank in TCS
- Core Responsibilities include:
- Developed and documented process flows, mapping activities and identifying process improvement opportunities
- Managed the day-to-day operations of a large-scale process improvement project and kept stakeholders informed of progress
- Collaborated with cross-functional teams to ensure process compliance and effective execution
- Implemented process automation tools to streamline operations and reduce manual effort
- Analyzed customer feedback to identify areas for process improvement and adjust processes accordingly
- Generated reports to track progress and identify areas of improvement
- To ensure complete investigation of suspected transactions on the customers' accounts and to conduct a holistic review of their other products and profiles with USSA bank
- To investigate different kinds of accounts pertaining to retail banking, credit cards and foreign currency accounts
- To raise UARs on suspected counterparties accounts, to undertake specific checks for high-risk customers, listed under different categories such as special category clients (SCC), politically exposed persons (PEP) and group high risk (GHR) customers
- To investigate other scenarios relating to financial crime such as Tax Evasions, Fraud, Market abuse and various other scams
- Check the customer on Accurint (Lexis Nexis) to Check and compare the customer’s data against the watch list
- Achieving targets on productivity and accuracy within stipulated time frames
- Assist with other project requirements as directed by remediation delivery managers, and respond efficiently to other adhoc requests for assistance from business and project managers
- Engaged in giving process training including SOP, regulatory updates, training on tools
- Helping the management by preparing PPTs which are used for training
- Giving analysis of the new joiners and giving relevant feedback to them during their course of training with the organization
- Supporting newly joined batches and providing OJT (on job training)
- Evaluated Clients AML/KYC risk, conducted independent research.
Transaction Monitoring Senior Associate
HSBC- AUS & UK Compliance
Hyderabad
02.2013 - 11.2017
- Been a part of STA (Short Time Assignment) to Australia between
Accountant
M2M Solutions
01.2012 - 02.2013
- To see the a/c of the company
- To see the document and verify and send it to the bank for further process
- Handle a team of 6 tele callers and 4 Executives.
12.2016 - 03.2017
- To clear the backlogs and to support the business partner in clearing and reducing the backlog of UARs and camp generated alerts within the stipulated time scales as given by Australian regulator
- Active participation in the weekly calibration calls with the business partners and business calls in the absence of my manger and take team meeting to update the team about the business calls and preparing Mi reports
- The Level 2 team is the second level of investigation in FCC&RC, responsible for the investigation of escalations and unusual activity reports (UARs) submitted by level 1 team and other HSBC staff, within the UK and Australian jurisdiction
- To investigate escalations submitted by the Level 1 teams based in India and Sri Lanka, and also responsible for investigation of unusual activity reports (UARs) submitted by various departments within the UK and Australian jurisdiction
- To ensure complete investigation of suspected transactions on the customers' accounts and to conduct a holistic review of their other products and profiles with HSBC
- To communicate with Relationship Managers and Branch Managers to have a clear understanding on the suspected accounts
- To write a clear and concise report and forwarding the same to the business partners (Level 3 team in UK and Australia), to facilitate submission of UARs (Unusual Activity Reports) to NCA (National Crime Agency) and Austrac
- To investigate different kinds of accounts pertaining to retail banking, commercial banking, credit cards and foreign currency accounts
- To raise UARs on suspected counterparties accounts, to undertake specific checks for high risk customers, listed under different categories such as special category clients (SCC), politically exposed persons (PEP) and group high risk (GHR) customers
- To investigate other scenarios relating to financial crime such as Tax Evasions, Fraud, Market abuse
- And various other scams
- To attend calibration calls with the business partners and address various issues pertaining to
- Process updates and quality
- Supporting new recruits until they become BAU, delivering feedback and process updates to level 1
- Teams
- Previous Experience before joining UK Level 2 team:
- Transaction Monitoring Level 1 Team: Was part of Transaction Monitoring or Level 1 team which thoroughly investigates system generated alerts, documents the findings and takes necessary steps, such as closing the alert or escalating it further to Level 2 team
- Worked in client screening as a part of remediation process for UK for Sanction and PEP categories for 3 months
- Check and compare the customer’s data against the watch list
- Conducting enhance due diligence for special category clients and politically
- Exposed persons
- Check for the KYC of the customer
- Ensuring the match case reporting to the business on priority
- Provide consistent reporting related to high-risk countries
- Ensure the regulatory requirements are met.
Advisor
Tata A.I.G Life Insurance
04.2010 - 12.2011
- Handling a team of 4 sub-agents and a tele caller
- Motivating them and guiding them regarding products
- To get more business
- To hire new advisors
Asst. Relationship Manager
AEGON Religare
09.2009 - 02.2010
- To sell polices for Aegon Religare Life Insurance
- Taking leads from the company and closing them by explaining product details to the customer
- Was working under T.S.M Mahalingam & Sons at Himayatnagar for Aegon Religare
Education
M.B.A - Finance and Hr
Gorakhpur University
B.com - undefined
Gorakhpur University
S.S.C - undefined
Shanti Niketan high school
undefined
Shanti Niketan high school
Skills
Skills / IT Skillsundefined
Accomplishments
....
- Resolved product issue through consumer testing.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Business Process Lead
USAA Bank
12.2021 - Current
12.2016 - 03.2017
Transaction Monitoring Senior Associate
HSBC- AUS & UK Compliance
02.2013 - 11.2017
Accountant
M2M Solutions
01.2012 - 02.2013
Advisor
Tata A.I.G Life Insurance
04.2010 - 12.2011
Asst. Relationship Manager
AEGON Religare
09.2009 - 02.2010
M.B.A - Finance and Hr
Gorakhpur University
B.com - undefined
Gorakhpur University
S.S.C - undefined
Shanti Niketan high school
undefined
Shanti Niketan high school
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