SVR Aravind
Delivery Manager
Chennai,TN
Summary
Strategic leader driving transformation in product development, business operations, and risk management. Expert in leading cross-functional teams to deliver high-impact, complex projects, leveraging Agile methodologies, process optimization, and data-driven strategies to exceed organizational objectives Skilled in managing cross-functional teams, automating workflows, and optimizing processes to achieve business objectives. Recognized for building resilient systems, improving customer experience, and driving measurable performance improvements across complex environments. Collaborative partner valued for aligning technology and business goals to deliver impactful solutions.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Delivery Manager - Business Operations
Ford Motor Company
06.2015 - Current
- Eliminated 100 hours of labor monthly while streamlining processes to enhance accuracy and operational efficiency by automating manual data collection tasks.
- Replaced the DORF Timekeeping Billing application with an in-house sharepoint, delivering it ahead of schedule and saving $500K annually.
- Implemented a Chatbots for financial operations,automating responses to common customer queries,reducing repeat inquiries and improving service efficiency.
- Delivered a Capitalization simplification project using Powerapps in one month for Global product teams enhancing billing accuracy and leveraging product management best practices.
- Right sized the workforce by streamlining processes and introducing automation, achieving a 30% reduction in headcount while consistently exceeding operational objectives and reducing costs.
- Slashed customer complaints by 5% through a real-time operational dashboard that improved monitoring and productivity.
- Boosted operational efficiency and responsiveness by 20% by implementing Agile methodologies that improved team collaboration and decision-making speed.
Project Integration Manager
Ford Motor Company
06.2011 - 06.2015
- Successfully delivered 5+ end-to-end project implementations on time and within scope, earning top ratings for stakeholder satisfaction and operational impact.
- Successfully led the cross-functional implementation of a finance payables application for AAT Thailand, integrating with strategic global partners to enhance the vehicle invoicing process.
- Demonstrated strong leadership by driving governance, ensuring compliance with tax regulations, and facilitating seamless system integration across multiple business functions.
- Optimized vendor & resource management, reducing disruptions, improving productivity, and ensuring seamless integration of technology and business processes.
Information Security (IS) Auditor - General Auditor Office
Ford Motor Company
04.2008 - 06.2011
- IT & Security Compliance Audits: Conducted end-to-end IT and operational audits, ensuring adherence to SOX, ISO 27001, NIST, and internal security frameworks.
- Risk Assessment & Vulnerability Management: Identified cybersecurity gaps, system inefficiencies, and network vulnerabilities, recommending remediation strategies to fortify infrastructure resilience.
- Regulatory & Policy Alignment: Strengthened governance and compliance by aligning IT security controls with regulatory mandates, including SOX, PCI-DSS, and GDPR.
- Security Policy Development & Implementation: Designed and enforced information security policies and risk frameworks, improving audit preparedness and operational integrity.
- Stakeholder Engagement & Reporting: Delivered comprehensive audit reports and risk insights to senior management and C-level executives, driving informed decision-making and compliance roadmaps.
- Post-Implementation Reviews & Continuous Improvement: Evaluated IT system deployments and security implementations, ensuring corrective actions, zero operational disruptions, and ongoing risk mitigation.
Senior Consultant - Assurance & Risk
Deloitte
06.2007 - 03.2008
- Performed Application Control Review (ACR) review for Sox/Non-Sox applications.
- Develops and maintains security and control policies, processes and procedures.
- Promotes security and control awareness throughout the enterprise.
- Performed risk assessments of infrastructure and applications based on business requirements.
- Performed regular audit for applications and Infrastructure across the organizations.
- Evaluate and provide input regarding vendor products and in-house tools.
- Provide support and expertise in many functions of security solutions management.
- Conducted feasibility studies and developed request for proposals.
Security Control Champion (SCC)
Ford Business Services Center Private Limited
06.2004 - 06.2007
- Mitigated critical security risks by strengthening system defenses and cybersecurity controls, reducing exposure to threats and vulnerabilities.
- Increased IT audit efficiency through the development of standardized best practices for risk assessments, enabling faster and more thorough evaluations.
- Reduced operational disruptions by ensuring timely issue resolution and corrective actions across all IT environments.
- Achieved zero non-compliance findings by enhancing security frameworks and ensuring 100% regulatory alignment with SOX and internal compliance mandates.
- Improved IT system reliability via post-implementation reviews, resolving bugs and performance issues to minimize operational risks.
- Developed a standardized risk assessment framework, streamlining security evaluations and mitigating potential threats proactively.
Management Information System Executive
SwiftResponse Inc
05.2001 - 06.2004
- Planned, designed and coordinated the various components of a network system.
- Designed & configured an enterprise environment with appropriate hardware, OS & applications software.
- Established methods & procedures for use of the network. Monitored the hardware to ensure properly maintenance of same.
- Developed & maintained disaster recovery procedure for the network and network resources
- As database administrator managed MS SQL Servers, MYSQL Servers
Education
Post Graduate - Business Analytics
Business Analytics Program
IIT Madras 03.2018 - 08.2018
Bachelor of Civil Engineering - CIVIL
M.S. Ramaiah Institute of Technology
Bangalore 03.1993 - 08.2000
Skills
- IT Service Delivery Management
Timeline
Post Graduate - Business Analytics
Business Analytics Program
03.2018 - 08.2018
Delivery Manager - Business Operations
Ford Motor Company
06.2015 - Current
Project Integration Manager
Ford Motor Company
06.2011 - 06.2015
Information Security (IS) Auditor - General Auditor Office
Ford Motor Company
04.2008 - 06.2011
Senior Consultant - Assurance & Risk
Deloitte
06.2007 - 03.2008
Security Control Champion (SCC)
Ford Business Services Center Private Limited
06.2004 - 06.2007
Management Information System Executive
SwiftResponse Inc
05.2001 - 06.2004
Bachelor of Civil Engineering - CIVIL
M.S. Ramaiah Institute of Technology
03.1993 - 08.2000
Certifications Accreditations
- Google Cloud Digital Leader - Google
- Google Cloud Associate Cloud Engineer - Google
- Certified Information Security Auditor (CISA) - Information Systems Audit and Control Association (ISACA)
- Certified Information Systems Security (CISSP) - International Information System Security Certification Consortium (ISC2)
- SAFe 5.0 Agilist / SAFe Product Owner/Manager (POPM) - Scaled Agile Framework (SAFe)
- Power Platform Fundamentals (PL 900) - Microsoft
- Git Hub Foundations - Git Hub
- Alteryx Designer Core - Alteryx
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Professional Cloud Security / Data Engineer - Google Partner Academy (In-Progress)
- Advanced Certification in Cloud Computing & Devops (AWS) - IIT Roorkee (In-Progress)
- Master Certificate in Cyber Security - Hacker U
- Business Analytics Program - Indian Institute of Technology Madras (IIT Madras)
- Product Management Certification - Upgrad
Excellence Sphere
- IT Service Delivery Management
- Operations Management
- Agile & SAFe Program Management
- Cybersecurity & Risk Management
- Cloud Computing
- IT Governance & Compliance
- Process Automation
- Digital Transformation
- Project & Program Management
- Business Process Optimization
- Lean Six Sigma
- Stakeholder Engagement
- Cross-Functional Collaboration
- AI/ML & Predictive Analytics
- Product Lifecycle Management (PLM)
- Enterprise Architecture
- DevOps, CI/CD & IT Infrastructure Management
- Vendor Management
- Resource Management
- Data Analytics
- Business Intelligence
- Strategic Road mapping
- Change Management
TECHNICAL SKILLS
- Cloud Architecture & Security Tools: AWS, Google Cloud,Generative AI
- Data Analytics & Visualization: Alteryx, Power BI, Qlik Sense, Excel (Power Query)
- Project/ Workflow Management: Microsoft Project, Rally, JIRA
- Programming & Scripting: Python
- AI & Automation: ChatGPT, AI-driven process automation
- Operating Systems: Linux
Certifications Accreditations
- Google Cloud Digital Leader - Google
- Google Cloud Associate Cloud Engineer - Google
- Certified Information Security Auditor (CISA) - Information Systems Audit and Control Association (ISACA)
- Certified Information Systems Security (CISSP) - International Information System Security Certification Consortium (ISC2)
- SAFe 5.0 Agilist / SAFe Product Owner/Manager (POPM) - Scaled Agile Framework (SAFe)
- Power Platform Fundamentals (PL 900) - Microsoft
- Git Hub Foundations - Git Hub
- Alteryx Designer Core - Alteryx
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Master Certificate in Cyber Security - Hacker U
- Business Analytics Program - Indian Institute of Technology Madras (IIT Madras)
- Product Management Certification - Upgrad
- Professional Cloud Security / Data Engineer - Google Partner Academy (In-Progress)
- Advanced Certification in Cloud Computing & Devops (AWS) - IIT Roorkee (In-Progress)
Excellence Sphere
- IT Service Delivery Management
- Operations Management
- Agile & SAFe Program Management
- Cybersecurity & Risk Management
- Cloud Computing
- IT Governance & Compliance
- Process Automation
- Digital Transformation
- Project & Program Management
- Business Process Optimization
- Lean Six Sigma
- Stakeholder Engagement
- Cross-Functional Collaboration
- AI/ML & Predictive Analytics
- Product Lifecycle Management (PLM)
- Enterprise Architecture
- DevOps, CI/CD & IT Infrastructure Management
- Vendor Management
- Resource Management
- Data Analytics
- Business Intelligence
- Strategic Road mapping
- Change Management
TECHNICAL SKILLS
- Cloud Architecture & Security Tools: AWS, Google Cloud,Generative AI
- Data Analytics & Visualization: Alteryx, Power BI, Qlik Sense, Excel (Power Query)
- Project/ Workflow Management: Microsoft Project, Rally, JIRA
- Programming & Scripting: Python
- AI & Automation: ChatGPT, AI-driven process automation
- Operating Systems: Linux
Certifications Accreditations
- Google Cloud Digital Leader - Google
- Google Cloud Associate Cloud Engineer - Google
- Certified Information Security Auditor (CISA) - Information Systems Audit and Control Association (ISACA)
- Certified Information Systems Security (CISSP) - International Information System Security Certification Consortium (ISC2)
- SAFe 5.0 Agilist / SAFe Product Owner/Manager (POPM) - Scaled Agile Framework (SAFe)
- Power Platform Fundamentals (PL 900) - Microsoft
- Git Hub Foundations - Git Hub
- Alteryx Designer Core - Alteryx
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Master Certificate in Cyber Security - Hacker U
- Business Analytics Program - Indian Institute of Technology Madras (IIT Madras)
- Product Management Certification - Upgrad
- Professional Cloud Security / Data Engineer - Google Partner Academy (In-Progress)
- Advanced Certification in Cloud Computing & Devops (AWS) - IIT Roorkee (In-Progress)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsTeam Building / Company RetreatsQuote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Languages
English
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Hindi
Elementary (A2)
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