SVR Aravind
IT Delivery Manager - Business Operations
Chennai
Summary
Project & Delivery Manager with 18+ years of experience leading manufacturing and digital transformation initiatives within Ford enterprises. Adept at defining project scope, developing execution plans, managing multi-million-dollar budgets, and driving cross-functional collaboration across engineering, operations, procurement, and quality teams. Proven ability to improve operational efficiency, reduce costs, and deliver stakeholder satisfaction by leveraging Lean, Agile, and Six Sigma methodologies.
Overview
17
17
years of professional experience
7
7
Certificates
Work History
IT Delivery Manager - Business Operations
Ford Motor Private Limited
04.2008 - 04.2025
Project Planning & Execution
- Defined and executed detailed project plans, including schedules, resource allocation, and cost forecasts.
- Led complex cross-functional manufacturing and business operations projects involving engineering, finance, procurement, and quality teams.
- Developed mitigation plans for project risks, ensuring minimal disruption to timelines and budgets.
- Enhanced product development lifecycle documentation, improving stakeholder communication and managing high-level dependencies, resulting in improved alignment and collaboration across teams.
Process Improvement
- Automated operational tasks, eliminating 100+ manual hours monthly, improving data accuracy and efficiency.
- Reduced billing errors from 95% to 1% through streamlined reporting and stakeholder validation.
- Built and deployed a real-time operational dashboard to reduce customer complaints by 5% and improve team responsiveness.
Risk Identification & Mitigation
- Ensured all solutions met compliance and quality benchmarks, including parallel testing and stakeholder sign-off.
End-End Product Implementation
- Led end-to-end replacement of legacy DORF timekeeping/billing system with a compliant in-house solution, delivering on time and within budget; ensured accuracy through parallel run, report validation, and stakeholder sign-off using Rally for agile tracking.
- Implemented a Power Apps solution to simplify capitalization billing processes, leveraging Agile methodologies to deliver solutions within 45 days and enhance overall operational efficiency.
- Designed and developed chatbots for financial operations, automating common queries, ensuring round the clock support and streamlining transactions. The initiative resulted in customer satisfaction and a reasonable reduction in queries.
Integration Project Manager
Ford Motor Private Limited
06.2011 - 06.2015
- Orchestrated $30M finance-payables application Thailand manufacturing rollout (QAD → VFS), boosting dealer payment timeliness by 30% and sales by 15%.
- Led GAPS launch, replacing legacy systems across India market manufacturing sites; streamlined payment workflows, reduced process complexity, and aligned with global standards.
- Managed vendor relationships, negotiated contracts, and ensured timely delivery of materials and services.
- Conducted risk assessments; developed mitigation plans that prevented project schedule slippages.
- Led a high-visibility project for the Company Head to implement the 'Ford Motor Private Limited' name change within 30 days, ensuring payslip compliance by April 1st and phasing remaining updates before the billing cycle.
- Led the Ford Smart Mobility project, establishing new departments and legal entities, coordinating legal signoffs, and developing business applications for operational readiness and compliance.
Information Security (IS) Auditor
Ford Motor Private Limited
04.2008 - 06.2011
- Mitigated critical security risks, strengthening system security and reducing vulnerabilities and enhancing the organization’s overall security posture and infrastructure resilience.
- Boosted IT audit efficiency through developing and implementing standardized best practices for risk assessments, enabling faster and more thorough evaluations.
- Reduced operational disruptions by resolving IT audit issues and ensuring corrective actions were executed across all systems.
- Achieved zero non-compliance findings in audits by enhancing security controls and aligning IT processes with regulatory standards, including SOX compliance.
- Improved IT system reliability via post-implementation reviews, identifying and resolving bugs and performance issues to lower operational burdens.
- Developed a standardized risk assessment framework, streamlining evaluations and ensuring consistency in identifying and mitigating potential threats.
Education
Bachelor of Engineering - Civil Engineering
Ramaiah Institute of Technology
Bengaluru, India 03.2025 - 08.2025
Skills
Timeline
Bachelor of Engineering - Civil Engineering
Ramaiah Institute of Technology
03.2025 - 08.2025
Integration Project Manager
Ford Motor Private Limited
06.2011 - 06.2015
IT Delivery Manager - Business Operations
Ford Motor Private Limited
04.2008 - 04.2025
Information Security (IS) Auditor
Ford Motor Private Limited
04.2008 - 06.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Certification
Certified Information Security Auditor (CISA)
TECHNICAL SKILLS
- Cloud Architecture & Security Tools: AWS, Google Cloud,Generative AI
- Data Analytics & Visualization: Alteryx, Power BI, Qlik Sense, Excel (Power Query)
- Project/ Workflow Management: Microsoft Project, Rally, JIRA
- Programming & Scripting: Python
- AI & Automation: ChatGPT, AI-driven process automation
- Operating Systems: Linux
Certifications Accreditations
- Google Cloud Digital Leader - Google
- Google Cloud Associate Cloud Engineer - Google
- Certified Information Security Auditor (CISA) - Information Systems Audit and Control Association (ISACA)
- Certified Information Systems Security (CISSP) - International Information System Security Certification Consortium (ISC2)
- SAFe 5.0 Agilist / SAFe Product Owner/Manager (POPM) - Scaled Agile Framework (SAFe)
- Power Platform Fundamentals (PL 900) - Microsoft
- Git Hub Foundations - Git Hub
- Alteryx Designer Core - Alteryx
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Master Certificate in Cyber Security - Hacker U
- Business Analytics Program - Indian Institute of Technology Madras (IIT Madras)
- Product Management Certification - Upgrad
- Professional Cloud Security / Data Engineer - Google Partner Academy (In-Progress)
- Advanced Certification in Cloud Computing & Devops (AWS) - IIT Roorkee (In-Progress)
Excellence Sphere
- IT Service Delivery Management
- Operations Management
- Agile & SAFe Program Management
- Cybersecurity & Risk Management
- Cloud Computing
- IT Governance & Compliance
- Process Automation
- Digital Transformation
- Project & Program Management
- Business Process Optimization
- Lean Six Sigma
- Stakeholder Engagement
- Cross-Functional Collaboration
- AI/ML & Predictive Analytics
- Product Lifecycle Management (PLM)
- Enterprise Architecture
- DevOps, CI/CD & IT Infrastructure Management
- Vendor Management
- Resource Management
- Data Analytics
- Business Intelligence
- Strategic Road mapping
- Change Management
TECHNICAL SKILLS
- Cloud Architecture & Security Tools: AWS, Google Cloud,Generative AI
- Data Analytics & Visualization: Alteryx, Power BI, Qlik Sense, Excel (Power Query)
- Project/ Workflow Management: Microsoft Project, Rally, JIRA
- Programming & Scripting: Python
- AI & Automation: ChatGPT, AI-driven process automation
- Operating Systems: Linux
Certifications Accreditations
- Google Cloud Digital Leader - Google
- Google Cloud Associate Cloud Engineer - Google
- Certified Information Security Auditor (CISA) - Information Systems Audit and Control Association (ISACA)
- Certified Information Systems Security (CISSP) - International Information System Security Certification Consortium (ISC2)
- SAFe 5.0 Agilist / SAFe Product Owner/Manager (POPM) - Scaled Agile Framework (SAFe)
- Power Platform Fundamentals (PL 900) - Microsoft
- Git Hub Foundations - Git Hub
- Alteryx Designer Core - Alteryx
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Master Certificate in Cyber Security - Hacker U
- Business Analytics Program - Indian Institute of Technology Madras (IIT Madras)
- Product Management Certification - Upgrad
- Professional Cloud Security / Data Engineer - Google Partner Academy (In-Progress)
- Advanced Certification in Cloud Computing & Devops (AWS) - IIT Roorkee (In-Progress)
EARLIER EXPERIENCE
Deloitte | Senior Consultant, Assurance & Risk | Hyderabad, India (11 Jun 2007 – 15 Apr 2008)
Performed business process reviews in alignment with SAS70 standards, identifying design gaps and evaluating process controls to enhance efficiency and ensure regulatory compliance. Developed and implemented test scripts for general computer and business process controls, uncovering vulnerabilities and strengthening operational security and integrity.
Ford Motor Company | Security Control Champion (SCC) | Chennai, India (07 Jun 2004 – 06 Jun 2007)
Ensured successful SOX and non-SOX compliance with zero audit issues by conducting thorough Application Control Reviews and enhancing security protocols through continuous monitoring and audits. Strengthened organizational security with awareness programs, reducing vulnerabilities, and guiding adoption of improved security tools for greater operational effectiveness and compliance.
Swift Response | Management Information System Executive | Hyderabad, India (15 Aug 2002 – 23 Jan 2004)
Designed and implemented a network system that enhanced operational efficiency and ensured reliable communication and resource sharing. Reduced network downtime by proactively monitoring hardware, strengthened data security with a robust disaster recovery procedure, and optimized database performance for MS SQL and MySQL Servers to support critical business operations.
Technical Skills
- Cloud Architect & Security Tools ▪ AWS | Google
- Data Analytics and Visualization ▪ Alteryx, Power BI, Qlik Sense, Excel/Power Query
- Project and Workflow Management ▪ Microsoft Project, Rally, JIRA
- Programming and Scripting ▪ Python
- AI and Automation ▪ ChatGPT , Agentic AI
- Operating Systems ▪ Linux
- Cyber Security ▪ Red teaming
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