SV VARADARAJAN

Office of the CRO (May 2024 – Present)

Finance/StratOps (Jan 2023 – Apr 2024)

• Built Revenue Intelligence platform using data analytics and AI insights to optimise sales, marketing, and customer success outcomes.
• Established and led a global revenue cadence linking strategic goals, operational actions, and financial plans through a cross-functional business and market review framework.
• Developed KPI frameworks to monitor revenue performance, translating insights into actionable strategies for SalesOps, GTM, and product improvements, driving revenue growth, and cross-functional collaboration.
• Built cross-functional data services and analytics, driving adoption and organizational change by engaging leaders on measurable value and data literacy.

Vice President – Data Analytics (Mar 2020 – Dec 2022)

Lead AVP – Business Consulting (Nov 2017 – Feb 2020)

AVP – Business Consulting (Sept 2016 – Nov 2017)

Lead Manager (Apr 2015 – Aug 2016)

• Led a 45-member global Data & Analytics team delivering analytics consulting solutions and data products across HSBC’s markets.
• Partnered with business leaders to build strategic business cases for analytics, supporting executive decisions and maximising ROI.
• Orchestrated BI solutions aligned with business priorities, driving operational efficiencies and strategic transformation.
• Oversaw the development of a global data warehouse to support future analytics and expand BI adoption.
• Managed vendor selection, governance, compliance, and contracts.
• Implemented a global performance analytics platform enhancing contact center service, agent productivity, and unified quality standards.

Business Planning Manager (May 2013 – Apr 2015)

Program Manager (Jan 2011 – Jan 2012).

Consultant (May 2009 – January 2011)

Analyst (May 2007 – May 2009)

• Launched analytics solutions aligned with business priorities, boosting sales efficiency and executive insights.
• Enhanced sales pipeline efficiency and forecast accuracy through predictive modeling and data visualization initiatives.
• Guided Global Account Managers in executing account-level strategies, driving revenue, and tracking performance.
• Redesigned sales coverage in key Asian markets, achieving $150M top-line impact.
• Migrated category operations from Singapore to Bangalore, overseeing product planning, pricing, forecasting, and supply chain management.
• Developed cross-sell model for top U.S. accounts, unlocking $50M in new opportunities over two years.

• Built an integrated BI Portal for centralised sales operations and reporting.
• Provided decision support to the CEO’s Office and BU Heads on pipeline forecast, order booking, win-loss rate, spend analysis, and growth & erosion analysis.
• Designed sales analytics frameworks and performance reporting.