Swabhiman Ball
Deoghar
Summary
Perceptive and results-oriented Social Media Content Creator with proven success at creating digital material that resonates with intended market segments. Deeply understands company brand and constantly researches trends and directions in internet communication. Deploys advanced and proven analytics to measure and adjust content for maximum impact.
Overview
8
8
years of professional experience
Work History
Social Media Content Creator
.
01.2016 - Current
- Ensured consistency in messaging and representation across all social media channels.
- Developed compelling content across multiple social media platforms, leveraging 8 years of experience in content creation.
- Led a viral Instagram campaign, garnering over 2 million views and 50,000 shares.
- Collaborated with diverse teams to implement a strategic social media plan, resulting in a 55% growth in Instagram followers within a span of 6 months.
- Worked with Meta team on born on Instagram web page.
- Organized giveaways or contests on social networks as part of promotional activities.
- Edited videos according to established company standards.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Collaborated with marketing team to develop creative campaigns and strategies.
- Coordinated with graphic designers to create visuals for posts.
- Analyzed social media performance metrics to plan content calendars and optimize content strategies, achieving measurable improvements in engagement and reach.
- Demonstrated dedication to understanding customer needs, preferences, and feedback to create content that resonates with and adds value to our audience.
Customer Service Officer
IndiGo Airline
Deoghar
07.2022 - 12.2022
- Managed daily operations of the customer service department.
- Provided customer service in a courteous and professional manner.
- Resolved customer complaints in a timely manner.
Education
Bachelor of Arts -
Amardyti Sandhya College
Deoghar01-2019
Associate of Arts -
Pt.Bn Jha Memorial College
Deoghar01-2016
Associate of Science -
St.Francis School
Deoghar01-2014
Skills
- Social Media Management
- Audience Engagement
- Algorithms
- Copywriting
- Digital Storytelling
- Customer Service
- Social Media Savvy
- Collaboration and team work
- Adobe After Effects, Adobe Premiere
- Canva, Illustrator
- LightRoom, Photoshop
- Building Community
- Design
- Marketing Campaigns
Accomplishments
- BEST CREATOTR AWARD
- Featured on well-known media outlets for expertise in social media content creation and brand promotion.
Languages
English, Hindi, Bengali
First Language
Timeline
Customer Service Officer
IndiGo Airline
07.2022 - 12.2022
Social Media Content Creator
.
01.2016 - Current
Bachelor of Arts -
Amardyti Sandhya College
Associate of Arts -
Pt.Bn Jha Memorial College
Associate of Science -
St.Francis School
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