Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Timeline
Generic
SWADHIN CHATTRJEE

SWADHIN CHATTRJEE

Kolkata

Summary

As a Corporate relationship manager with extensive experience delivering to the education industry. Expert at formulating and managing marketing strategies and corporate relations maintaining as per organizational needs in the Health care industry & Pharmaceutical industry at domestic or international prospects.

Experienced professional with a strong background in organizational roles. Proficient in corporate relation development, system administration. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Corporate Relationship Manager

Brainware University
Kolkata
02.2022 - Current
  • Conducting regular reviews with both employers and students in order to assess satisfaction levels with the current placements.
  • Organizing and coordinating student placements to ensure successful outcomes.
  • Creating job descriptions for student placement opportunities.
  • Managing the recruitment process for student placements, including advertising roles and interviewing candidates.
  • Providing guidance and advice to students about their career options and available placements.
  • Negotiating contracts between employers and universities regarding payments or other benefits associated with placements.
  • Monitoring progress of students throughout their placement periods to ensure they are meeting the objectives set out in their role description.
  • Advised faculty members on best practices when it comes to placing students in relevant roles.
  • Resolved any complaints or issues related to placements raised by either students or employers.
  • Organized events such as career fairs, campus visits and workshops to promote job opportunities.
  • Coordinated with internal departments to provide support services for placement activities.
  • Conducted market research to identify new opportunities for internships and jobs.
  • Provided guidance to students on resume writing, interviewing skills, job search strategies.
  • Developed and maintained relationships with corporate partners to ensure successful placements of students.
  • Gathered feedback from employers on student performance during placements to improve the quality of training programs.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Explained job duties, compensation and benefits to potential candidates.
  • Fostered relationships with hiring managers to understand departmental hiring needs.
  • Utilized various sourcing methods including social media, job boards, and networking events.
  • Negotiated salary and benefits packages with candidates.
  • Conducted reference and background checks on prospective employees.
  • Developed and implemented innovative recruiting strategies to attract diverse talent.
  • Updated and maintained candidate records in the recruitment database.
  • Coordinated and attended career fairs and recruitment events to source candidates.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.

Centre Manager

Swasti Diagnostic CENTRE (BURDWAN UNIT)
Burdwan
12.2020 - 01.2022
  • Implementing the organization’s recruiting strategy
  • Interviewing applicants
  • Conducting staff training programme
  • Salary and perks implementing for the right candidates as per profile
  • Making and providing appointment / offer letter for selected candidates
  • Doctors like microbiologist, pathologist and biochemistry recruiting and providing their appointment letter as per organization norms
  • Planning, Coordinating, and manage all kinds of administrative procedures and systems
  • Ensure the smooth and adequate flow of information within the organization
  • Organizing, order and purchasing (through the permission of owners) all kinds of machineries for pathological testing needs
  • Completing the all necessary licensing procedures within the particular period which is giving by the organization from the different respective department of State Government
  • Coordinating with the engineers of all machineries for installation process as well as providing the training to the technicians
  • Organizing and coordinating with the printing company to make necessary materials like visiting card, ID card, Brochure, Price list, pamphlet, letter head, report pad etc
  • Organizing and purchasing all electronics & computerize materials like AC, Desktop and Software and implementation the installation process of all materials as per need
  • Stock maintaining of all reagents
  • Coordinating and supervising with other official activities related to front office, accounts, technicians and other respective departments
  • Making the marketing strategy as per organization need
  • Joint work with marketing executives
  • Tie up with different NH, Hospital, NGOs, Blood Bank, and small diagnostic center
  • Organizing the health camp, RTM, and webinar as per need
  • Making blood collection center at different territories
  • To interact with all walk-in patient, home collection and corporate client over the Phone or F2F
  • And provide the best assistance, as and when required
  • Elite class client/patients to be handled sensitively and best comfort to be provided
  • To be accountable for the day to day home Collection of Center
  • To coordinate with the sales team on daily basis for existing and future clients.
  • Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
  • Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
  • Established customer service standards for the center and monitored performance of staff against those standards.
  • Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
  • Monitored employee attendance records and addressed any issues accordingly.
  • Developed strategies to increase sales revenue within the center.
  • Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
  • Recruited new employees by conducting interviews and orientations for new hires.
  • Created monthly reports for senior management summarizing operational performance metrics.

International Marketing Manager

INSTITUTE OF HUMAN REPRODUCTION
Kathmandu, Dharan, Lalitpur,Biratnagar
11.2018 - 11.2020
  • To manage day to day operation
  • Implementing the Organization’s recruiting strategy
  • Conducting the IVF training programme for improvement of medical staffs
  • Organized CME and Outreach CLINIC, conferences and other events in the working country.
  • Coordinating between patient, referring doctor and in-house doctors
  • MIS maintaining like DCR, REFERRING DOCTORS, REFERRED PATIENT, REFERREL DETAILS and calculate as Indian currency& Nepal currency as per billing.
  • Evaluated customer feedback from that country to improve existing products and services.
  • Coordinating with medical tourism companies.
  • Monitored foreign exchange rates to ensure accurate budgeting of international operations.
  • Analyzed local markets to identify potential customers and opportunities for growth.

Marketing Executive

B M Birla Heart Research Institute
North Kolkata, North 24 Pgs, North Bengal, North-east
08.2018 - 11.2018
  • To meet Cardiology consultant, Dip. Card, Physician, GP for brand promotion.
  • Organizing Health camp at proposed territory.
  • Organizing CME through IMA at proposed territory.
  • Organizing outreach clinic.
  • Organizing RTM at the Hospital with referred doctors of proposed territory.
  • Coordinating between the referring doctors and in-house doctors.
  • Revenue generation through proposed target.
  • Delivered marketing strategy updates to upper-level management.
  • Prepared marketing campaign budgets with finance personnel.

Executive – CorporateMarketing

R G Stone Urology Hospital
Kolkata
04.2012 - 05.2016
  • To meet the doctors for brand promotion
  • Corporate tie-up and follow up for IPD patient reference
  • Payment collection from Corporate Organizations
  • Organizing outreach clinic
  • Coordinating between the in-house doctors and referring doctors
  • Revenue generation
  • Organizing CME at proposed Territory
  • Organizing Urology Health Camp
  • Identifying potential corporate clients and closing pan India tie-ups for the hospital
  • To ensure all opportunities are taken to promote products to the customers and to increase the client base
  • To ensure contracts are managed and extended where possible
  • Resolve on timely basis all clients problems/quires.
  • Establish key relationships with corporate clients to ensure maximum exposure and increase revenue
  • Manage client relationship to ensure revenue growth and enquiry of new service.
  • To ensure contracts are managed and extended where possible

Senior Medical Sales Representative

Ranbaxy Global Consumer Healthcare (Franchisee division of Ranbaxy Pharma)
Kolkata, 24 PGS(North), North Bengal & North-east
02.2004 - 03.2012
  • To meet the doctors to promote the product for prescription generation
  • To meet the retail pharmacy for order collection to availability of the product
  • To meet the stockiest for stock replenishment
  • Revenue generation
  • Organizing health camp / CME at the proposed territory
  • Monitored inventory levels of medical products at different distribution centers .
  • Presented product demonstrations to potential customers at hospitals and other healthcare facilities.
  • Resolved customer issues related to product usage or complaints in an efficient manner.
  • Attended trade shows and conferences to promote products and services.
  • Provided training sessions for junior sales representatives on effective selling techniques for medical products.
  • Participated in team meetings to discuss new ideas and approaches towards achieving sales goals.
  • Maintained and updated a customer database, tracking all new and existing clients.
  • Developed long-term relationships with key accounts by providing personalized service.
  • Assisted in developing promotional materials such as brochures, flyers, pamphlets.
  • Developed and implemented sales strategies to increase medical product sales.
  • Created detailed reports on monthly sales activities for senior management review.
  • Analyzed competitor activity, pricing structures, and market trends to ensure competitive edge in the marketplace.
  • Developed relationships with key decision makers in the healthcare industry.
  • Organized promotional events such as conferences, exhibitions, and trade shows.
  • Maintained current knowledge of company and competitor products to offer top-notch service and avoid lost sales.
  • Worked with high-volume providers to maintain inventory levels, answer questions and solve prescribing issues.
  • Contacted potential customers at hospitals, clinics, and doctors' chambers to successfully sell products and services.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Planned and followed through with inventory management for each store.
  • Collaborated with new customers to give details about company offerings.
  • Met with stockist to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Networked to build client base and promote products to new and existing clients.

Education

Bachelor of Science - Zoology, Botany & Chemistry

Calcutta University
Kolkata
04-2003

Skills

  • Training and Development
  • Recruitment expertise
  • Organizational Development
  • Interviewing techniques
  • Relationship Management
  • Client Engagement
  • Client acquisition
  • Relationship Building with the existing corporate
  • Written and verbal communication
  • Customer Relationship Management
  • Business Development
  • Strategic Planning
  • Product Knowledge
  • Advertising Campaigns
  • Product Promotion
  • Service Promotion
  • Corporate Communications
  • Brand Development
  • Problem-Solving
  • Computer Proficiency
  • B2B Marketing
  • Campaign Planning
  • Brand Promotion
  • Vendor Relations
  • Promotional Events
  • Patient Care Coordination
  • Patient education and counseling
  • Multitasking
  • Staff Leadership
  • Training Coordination
  • Team Supervision
  • Staff hiring

Affiliations

  • Organizing CME at domestic & international
  • Organizing outreach clinic at domestic & international
  • Organizing different workshop and webinar as per organizational needs
  • To provide the training at the session of learning and development process to the students/candidates.

Accomplishments

  • Get the recognition for achieving target at Ranbaxy Global Consumer Health Care
  • Achieved 125% target as yearly growth at B M Birla Heart Research Institute.

Certification

Certificate Course of Computer Application from CMC in the year 2006

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Websites

Timeline

Corporate Relationship Manager

Brainware University
02.2022 - Current

Centre Manager

Swasti Diagnostic CENTRE (BURDWAN UNIT)
12.2020 - 01.2022

International Marketing Manager

INSTITUTE OF HUMAN REPRODUCTION
11.2018 - 11.2020

Marketing Executive

B M Birla Heart Research Institute
08.2018 - 11.2018

Executive – CorporateMarketing

R G Stone Urology Hospital
04.2012 - 05.2016

Senior Medical Sales Representative

Ranbaxy Global Consumer Healthcare (Franchisee division of Ranbaxy Pharma)
02.2004 - 03.2012

Bachelor of Science - Zoology, Botany & Chemistry

Calcutta University

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SWADHIN CHATTRJEE