SWAGAT CHAWLA
Mumbai
Summary
With more than two years in MERN stack, I have been driven by a commitment to innovation. At Aditya Birla Capital, I've revolutionized digital transactions, boosting customer satisfaction, sales, and team productivity . Specialized in designing scalable systems, enhancing security protocols, and leading cross-functional teams to deliver innovative solutions. Demonstrated ability to integrate complex third-party services, optimize application performance, and maintain high system uptime while ensuring compliance with industry standards. My expertise in JavaScript, Node.js, MongoDb and MySQL continues to fuel growth and deliver exceptional digital payment solutions.
Overview
3
3
years of professional experience
Work History
Full Stack Engineer
Aditya Birla Capital
06.2022 - Current
- Implemented KYC and document verification processes that improved compliance rates by 40% and reduced verification time by 20%
- Contributed on Client based service application (LEAP- Insurance Registration Portal) utilizing tech stack including Node.js, Koa, Express, MongoDB, Aws step functions and Amazon S3 to enhance functionality and improve user experience, identified and resolved workflow bottlenecks leading to 30% improvement in process efficiency
- Leveraged in-depth understanding of banking business logic to develop and optimize application features, such as AutoReceipting, L1 App-tracker, Financial Document modularization ensuring compliance with industry-specific requirements and adherence to best security practices
- Integrated Elasticsearch for global search, achieving faster data retrieval and improving search response times across the website's content
- Developed Autopay UPI system which have streamlined thousands of transactions per minute, improving user experience and ensuring seamless EMI payments
- Designed a customer dropout journey module, focused on resolving customer queries in the event of API failures
- Integrated APIs to enable customer callback requests and live chat support, which contributed to a 30% improvement in NPS score
- Automated deployment workflows across multiple applications using AWS CodeBuild and CodePipeline, reducing deployment time by 60% and ensuring consistent code integration
- Optimized WhatsApp opt-in/out functionality, managed cron job schedulers for batch processing, monitored API performance for the customer portal
- Maintained near-perfect application uptime (99.9%) through proactive troubleshooting and hotfixes
- Collaborated closely with stakeholders, delivering features that boosted customer engagement by 25%
- Partnered with stakeholders to meet business needs, reducing project delays by 15%
Technical Consultant Intern
HighRadius
09.2021 - 02.2022
- Configured the SaaS product, Collections Cloud, for clients to effectively reduce their past-due account receivables
- This involved implementing collection strategies and rules tailored to each client's specific requirements
- Focused on fostering a strong client relationship and overseeing the successful delivery of HighRadius's Integrated Receivable subscription, which is a SaaS product
- As part of this role, I collaborated closely with clients to address any new feature requests, suggestions, enhancements, or issues related to the current product configuration
Education
Bachelor's Degree - Computer Science and Engineering
SRM Institute of Science and Technology
06.2022
Skills
- JavaScript
- Nodejs
- Expressjs
- ReactJS
- Material UI
- Redux
- Koajs
- MongoDb
- MySql
- EC2
- S3
- Lambda
- CodePipeline
- CodeCommit
- Docker
- Nginx
- Git
- AWS
- RESTful APIs
- CI/CD pipeline
Projects
EduTech (Live Streaming Platform)
- Spearheaded the development of a videocalling teaching platform enabling live, interactive sessions.
- Utilized WebRTC and PeerJS to establish seamless peer-to-peer connections, ensuring low-latency communication.
- Implemented features such as real-time video streaming, screen sharing, and secure connections to enhance the teaching experience.
JobFinder (Personal portfolio website)
- Designed a platform where a user can apply for the job. Built admin system where recruiter can find the CVs and new applications.
- Structured and maintained a robust database using Mongoose to ensure data integrity and efficient storage.
- Created RESTful APIs, including Job and Admin authentication routes, to facilitate seamless communication between frontend and back-end components.
Chat Support (Real-Time Chat Application Using Sockets)
- Built a real-time customer support chat system using Socket.IO, React, and Node.js, improving communication speed and responsiveness. Integrated features like chat history, push notifications, and live support, enhancing the overall user support experience
StockAnalyzer (Build on realtime Stocks data)
- Developed a dynamic stock trading data visualization tool using RESTful APIs, enabling users to input stock symbols and time ranges to view aggregate trading data in real-time. Incorporated interactive graph components for seamless data interpretation.
Timeline
Full Stack Engineer
Aditya Birla Capital
06.2022 - Current
Technical Consultant Intern
HighRadius
09.2021 - 02.2022
Bachelor's Degree - Computer Science and Engineering
SRM Institute of Science and Technology
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