SWAGATA KHARGHARIA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager, International Sales
HackerEarth
11.2023 - Current
- Manage a diverse portfolio of enterprise clients, ensuring the seamless delivery of HackerEarth’s services
- Collaborate with clients to design and implement customized hiring strategies, enabling them to assess top talent across key markets (e.g., APAC, US, and Europe)
- Drive client retention and satisfaction, spearhead hackathon initiatives, achieving increased participation rates and delivering high-quality project submissions
- Track and analyze key performance metrics to generate actionable insights, boosting client success and engagement
Senior Account Executive – Sales
Fresh Prints
10.2022 - 11.2023
- Led strategic account management for high-value clients, contributing to a 30% increase in repeat business through relationship building and personalized service
- Oversaw annual merchandise orders for custom apparel, ensuring timely delivery that met branding and quality expectations
- Exceeded annual revenue targets by identifying upselling and cross-selling opportunities, driving incremental sales
- Trained and mentored junior team members, enhancing their sales performance and client management skills
Sales Development Representative
Fresh Prints
03.2021 - 10.2022
- Qualified and nurtured inbound and outbound leads, ensuring a steady pipeline to meet annual sales goals
- Worked closely with student organizations, businesses, and campus groups to fulfill custom merchandising needs
- Designed and executed targeted lead acquisition campaigns, generating high-quality Marketing Qualified Leads (MQLs)
- Played a key role in onboarding and training new hires, improving their ramp-up time and productivity
Business Development Intern
Exemplifi
05.2020 - 06.2020
- Generated leads through email marketing and prospecting tools like Sales Navigator and Phantombuster
- Conducted SEO research to optimize website visibility and improve inbound lead generation
- Supported website development and database management, contributing to efficient project execution
Applications Developer
BNY Mellon Technology
10.2015 - 07.2018
- Designed and developed financial applications, ensuring alignment with client requirements and business goals
- Conducted functional testing, debugged code, and performed production deployments in NPPI environments
- Mentored and guided new team members, accelerating their learning curve and productivity
Education
MBA - Marketing
Symbiosis Institute of Business Management
Hyderabad01.2021
B.E. - Electronics and Telecommunications
MIT
Pune01.2015
Skills
- Strategic Planning
- Client Relationship Management
- Talent Acquisition
- Retention Strategies
- Lead Qualification
- Consultative Selling
- Cross-Selling
- Upselling
- Hackathons
- Community Building
- Innovation Campaigns
- CRM Tools
- Sales Navigator
- Phantombuster
- SEO
- Data Analysis
Certification
- Social Media Advertising – University of Colorado
- Time Management for Personal & Professional Productivity – University of California
- Email Marketing – University of Southern California
Accomplishments
- Successfully managed enterprise-level accounts at HackerEarth, enabling clients to achieve their hiring and innovation goals.
- Led hackathon initiatives, increasing participation rates and ensuring high-quality submissions aligned with client expectations.
- Promoted to Senior Account Executive at Fresh Prints within 18 months due to exceptional performance.
- Achieved a 30% increase in client retention through strategic relationship management and personalized service delivery.
Timeline
Account Manager, International Sales
HackerEarth
11.2023 - Current
Senior Account Executive – Sales
Fresh Prints
10.2022 - 11.2023
Sales Development Representative
Fresh Prints
03.2021 - 10.2022
Business Development Intern
Exemplifi
05.2020 - 06.2020
Applications Developer
BNY Mellon Technology
10.2015 - 07.2018
MBA - Marketing
Symbiosis Institute of Business Management
B.E. - Electronics and Telecommunications
MIT
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