Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Languages
Timeline
Generic
SWAGATA MAITI

SWAGATA MAITI

Kolkata

Overview

5
5
years of professional experience

Work History

Sales Associate

OPENHOUSE TECHNOLOGIES PRIVATE LIMITED
12.2023 - Current
  • Executed outbound calls to educate parents about extracurricular programs for children ages three to thirteen.
  • Achieved sales targets through effective promotion of subscription-based activities during calls.
  • Conducted regular follow-ups on customer inquiries to ensure satisfaction and retention.
  • Maintained accurate data records using CRM software to enhance management efficiency.

Senior Inside Sales Manager

SIMPLILEARN SOLUTIONS PRIVATE LIMITED
09.2022 - 11.2023
  • Conducted B2C sales through outbound calls to prospective customers.
  • Educated professionals about online certification programs offered by Simplilearn.
  • Executed on-call sales of various online certification courses.
  • Engaged with potential clients to promote course offerings effectively.

Business Development Associate

URBAN COMPANY
06.2021 - 08.2022
  • Onboard new partners to drive business growth.
  • Scheduled partner screening and training sessions to ensure readiness.
  • Persuaded partners to purchase product kits through effective presentations.
  • Maintained accurate data records for performance tracking.
  • Resolved partner queries to enhance satisfaction and engagement.

Digital Officer

TELEPERFORMANCE
08.2020 - 04.2023
  • Conducted outbound calls to engage customers and promote products.
  • Managed relationships with existing customers to facilitate personal loan sales.
  • Sold general insurance products to enhance customer portfolios.
  • Executed upselling and cross-selling strategies to maximize revenue opportunities.

Education

PGPIBM + MBA -

Bengal Institute of Business Studies
01.2021

B.A -

Sundarban Mahavidyalaya
01.2018

XII -

Sundarban Adarsha Vidyamandir
01.2015

X -

Taranar Shree Narayanpur Kangal Smriti Vidyamandir
01.2013

Skills

  • Communication
  • Customer relationship management
  • Sales techniques
  • CRM software
  • Lead generation
  • Upselling strategies
  • Follow-up strategies
  • Business development
  • Microsoft excel/Google sheet
  • Confidence
  • Problem solving ability
  • Customer Service

Hobbies and Interests

  • Cooking
  • Going for long rides and drives
  • Mobile Photography

Personal Information

  • Date of Birth: 10/15/98
  • Gender: Female

Languages

Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2

Timeline

Sales Associate

OPENHOUSE TECHNOLOGIES PRIVATE LIMITED
12.2023 - Current

Senior Inside Sales Manager

SIMPLILEARN SOLUTIONS PRIVATE LIMITED
09.2022 - 11.2023

Business Development Associate

URBAN COMPANY
06.2021 - 08.2022

Digital Officer

TELEPERFORMANCE
08.2020 - 04.2023

PGPIBM + MBA -

Bengal Institute of Business Studies

B.A -

Sundarban Mahavidyalaya

XII -

Sundarban Adarsha Vidyamandir

X -

Taranar Shree Narayanpur Kangal Smriti Vidyamandir

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SWAGATA MAITI