SWAGATA SARKAR
Kolkata
Summary
Dynamic Salon Manager with proven expertise at Fahrenheit Unisex Salon in customer relationship management and inventory oversight. Successfully executed promotional campaigns, enhancing client engagement and driving sales. Adept at staff supervision and financial reporting, fostering a collaborative environment that boosts team performance and customer satisfaction.
Overview
31
31
years of professional experience
1
1
Certification
Work History
SALON MANAGER
FAHRENHEIT UNISEX SALON
03.2023 - Current
- Develop and nurture strong customer relationships, keeping all clients updated on the latest offers
- Performing monthly inventory assessments
- Manage and oversee all staff members
- Supervise accounting tasks and all banking operations
- Coordinate with vendors and partner companies
- Design and execute seasonal promotional campaigns and activities
OFFICE ASSISTANT
DREAMLIFE ADVISORY
04.2022 - 02.2023
- Claim handling
- People Management
- Client Dealing
- Daily operation
- Policy login
- Premium collection
- Customer handling
RECRUITER
LEAD MANAGEMENT CONSULTANCY
11.2019 - 03.2022
- Sourcing candidates through a database and portal for direct companies hiring them
- Interviewing candidates and working with hiring managers
SALON MANAGER
MAKEOVER BEAUTY SALON
05.2017 - 10.2019
- Build and maintain good relationships with customers
- Informing all customers about new offers
- Taking stock (monthly)
- Handle all staffs
- Maintain accounts and all bank related work
- Deal with companies and suppliers
- Planning and implementing seasonal promotions and activities
COMPUTER OPERATOR
EASTERN CHEMICAL INDUSTRIES
01.1999 - 01.2000
- Making bills
- Software entry
- Sending mail to client
- Making money receipt
- Customer Communication
- Payment tracking
RECEPTIONIST AND OFFICE ASSISTANT
ORIGIN
01.1997 - 01.1999
- Perform clerical duties
- Receiving calls
- Interact with clients
OFFICE ASSISTANT
SOLUS PHARMACEUTICALS LTD.
01.1995 - 01.1997
- Attending phone calls
- Maintaining register
- Sending Fax to HO
- Despatching all documents, bills, gifts
Education
B.A -
CALCUTTA UNIVERSITY
01.1995
Skills
- Inventory management
- Staff supervision
- Financial reporting
- Vendor coordination
- Promotion planning
- Customer relationship management
- Sales forecasting
- Effective communication
- Problem solving
- Customer service
- Business development
Certification
- Diploma in Computer Application, THE INSTITUTE OF COMPUTER APPLICATION
- Diploma in Software Application, THE INSTITUTE OF COMPUTER APPLICATION
- Diploma in BEAUTICIAN COURSE
- Certificate course from MAD ABOUT NAILS
Hobbies and Interests
- Listening to soft music
- Painting
Disclaimer
I hereby solemnly declare that all the information made above are true and correct to the best of my knowledge and belief.
Languages
- English
- Bengali
- Hindi
Personal Information
- Blood Group: O+ VE
- Date of Birth: 09/25/75
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
SALON MANAGER
FAHRENHEIT UNISEX SALON
03.2023 - Current
OFFICE ASSISTANT
DREAMLIFE ADVISORY
04.2022 - 02.2023
RECRUITER
LEAD MANAGEMENT CONSULTANCY
11.2019 - 03.2022
SALON MANAGER
MAKEOVER BEAUTY SALON
05.2017 - 10.2019
COMPUTER OPERATOR
EASTERN CHEMICAL INDUSTRIES
01.1999 - 01.2000
RECEPTIONIST AND OFFICE ASSISTANT
ORIGIN
01.1997 - 01.1999
OFFICE ASSISTANT
SOLUS PHARMACEUTICALS LTD.
01.1995 - 01.1997
B.A -
CALCUTTA UNIVERSITY
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