Swagatika Mishra
Gurgaon
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking and reliable PMO team member with strong ability in Client management offering the required skills set.
Highly organized, proactive and punctual with team-oriented mentality.
Overview
12
12
years of professional experience
Work History
PMO and Administrative Work
Deloitte AERS India Pvt. Ltd.
Gurgaon
09.2012 - Current
- Effective calendar and schedule management of the partners
- Travel arrangements
- Event Management like trainings and All hand Meets and partners meet and many more conferences as per business requirements
- Time Sheets, work billing codes and client billing queries
- Utility reports basic reporting work, client billable hours slippage
- Basic reporting on exits and headcounts
- Attending Exec meetings and recording the minutes of meeting and references for client management
- Employee Onboarding activities, including VDI and other compliance trainings for the new joiners
- Monitored the team compliance periodically, related to client work and required learnings or mandatory surveys ( audit specific compliance courses )
- Conducted regular reviews of team performance against goals to assess progress and identify areas for improvement.
- other operations team activities
- basic reporting of laptop compliance and VDI desktop management
- reporting expense compliance for the team, proper usage of client codes
- Analyzed project performance data to identify trends, recommend corrective actions and drive process improvement initiatives.
- Provided training and coaching support for new team members and existing staff as needed.
- Maintained a database of approved vendors to be used by team members when procuring goods or services needed by the clients
- Coordinated resource planning activities to ensure optimal utilization of resources across all projects.
Assistant Manager- PMO Team
Deloitte AERS India Pvt. Ltd.
Gurgaon
09.2012 - Current
- KPMG Global Services Pvt. Ltd.- From Aug 2011 Sep 2012
- American Express Pvt. Ltd. - 3 years
- Convergys India Services Pvt. Ltd. - 1 year
Education
Bachelor of Technology - Electrical Engineering
Fakir Mohan University
Odisha 09-2004
Skills
- Documentation And Reporting
- Project Management
- Teamwork and Collaboration
- Compliance Advisory
- Event Planning
Timeline
PMO and Administrative Work
Deloitte AERS India Pvt. Ltd.
09.2012 - Current
Assistant Manager- PMO Team
Deloitte AERS India Pvt. Ltd.
09.2012 - Current
Bachelor of Technology - Electrical Engineering
Fakir Mohan University
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