Hi, I’m
Swagatika Parida
Sales Manager- IT Services (India)
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
13
years of professional experience
1
year of post-secondary education
Work History
Capgemini
Account Executive
05.2019 - Current
Job overview
- Successfully sold IT services to clients, including cloud computing, cybersecurity, software development, and network infrastructure solutions
- Responsible for Managing India Domestic Consumer Product Retail and Distribution clients
- Developed and implemented sales strategies to achieve and exceed quarterly and annual sales targets which is over 2ME
- Provide precise forecasting and market intelligence reports tailored to the CPRD industry.
- Built and maintained strong relationships with key stakeholders, including C-level executives and IT decision-makers
- Collaborated with technical teams to understand client requirements and provide tailored solutions
- Conducted product demonstrations and presentations to effectively communicate the value proposition of IT services
- Negotiated contracts, pricing, and terms to ensure a win-win outcome for the company and clients
- Managed the entire sales cycle, from lead generation to closing deals and post-sales support
- Advised clients on digital transformation initiatives, helping them leverage technology to improve business processes, increase efficiency, and drive innovation
- Conducted in-depth assessments and gap analyses to identify areas for improvement and strategize to grow the existing business and develop transformation roadmaps for the new deals
- Collaborated with cross-functional teams to design and implement digital solutions, including process automation, data analytics, and cloud migration
- Monitored project progress, tracked KPIs, and provided regular updates to stakeholders
- Provided training and support to clients as well as the team to ensure successful implementation and adoption of digital solutions
Dynpro India Pvt. Ltd
Business Manager
02.2017 - 04.2019
Job overview
- Responsible for Account management for the assigned accounts with a team of 35 members
- Responsible for the P&L of the entire portfolio
- Responsible for all project delivery on time
- Monitor team performance and ensure that the team is productive and successful
Alchemy Techsol Pvt. Ltd
Account Manager
01.2016 - 08.2016
Job overview
- Responsible for Bid Management and Account management for the assigned accounts
- Generate more business from existing clients for account growth
- Team management
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Quess Corp
Assistant Manager
09.2010 - 01.2016
Job overview
- Responsible for end to end management of Magna's strategic accounts
- Liaison within internal teams to get client issues (if any) sorted accordingly
- Creating the SOW and get that signed from the client
- Domain: BFSI, Products
Education
IIMB(Indian Institute of Management Bangalore)Bangalore
EGMP from Business Management
06.2022 - 05.2023
Skills
Graduated from IIMB
Excellent communication and interpersonal skills, with the ability to effectively engage with clients and build long-term relationshipsStrong knowledge of digital transformation concepts and technologies, including cloud computing, cybersecurity, artificial intelligence, and data analyticsDemonstrated ability to identify client needs, understand complex requirements, and propose innovative solutionsResults-oriented mindset, with a focus on achieving sales targets and driving revenue growthExceptional negotiation and presentation skillsTravelling, Trekking, Exploring new Cafes
I love to travel different countries and small places and cafes in the countries. I love coffee and that makes me to explore new cafes across the world.
Timeline
IIMB(Indian Institute of Management Bangalore)
EGMP from Business Management
06.2022 - 05.2023
Account Executive
Capgemini
05.2019 - Current
Business Manager
Dynpro India Pvt. Ltd
02.2017 - 04.2019
Account Manager
Alchemy Techsol Pvt. Ltd
01.2016 - 08.2016
Assistant Manager
Quess Corp
09.2010 - 01.2016