Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Timeline
Generic
Swagatika Patnaik

Swagatika Patnaik

Project Management
Bhubaneswar,Odisha

Summary

Expertise is leading and mentoring diverse cross functional teams that deliver consistently on agreed business targets through constant re-engineering of processes from last 18Yrs. A catalyst for change and can step into unknown scenarios, challenge the status quo and build relationships necessary to achieve success aligned with the organization’s objectives. 18+ Yrs. Experiences in IT industry with wide range of experience in multiple tracks

Overview

5
5
years of professional experience
15
15
years of post-secondary education

Work History

Technology Lead

Infosys
3 2012
  • Support project in managing resource by monitoring on boarding and off-boarding release in project via Resource Management
  • Maintain rights of stakeholder for project according to their role and responsibility
  • Managing and maintaining Cost and revenue tracker
  • Monitor and report on project traction and progress and coordinate with managers on project deliverable and development
  • Support Project Owner and Project Leader on resource availability and facilitate drive process flow.
  • Raise request in Resource gathering system as per skill set and competencies of resource
  • Knowledge of project commercial management and contract management system
  • 17 years of progressive experience in IT with emphasis on leading Automation and Manual testing teams, currently leading 3000 member distributed teams spread across, India and US
  • Good experience in Requirements Gathering and Analysis, Business Process Analysis and Use Case Documentation
  • (BRD's) in US Health insurance as Business Analyst
  • Quality Assurance, Manual Testing, Automated Testing, System Testing on Web and Client/Server based applications
  • Expertise in Agile methodologies, S/W Lifecycle Models and Software testing concepts
  • Hands on experience on SFDC business flow testing
  • Worked on Duck creek testing via DATA tester for Property and Casualty segments with different coverages
  • Responsible for Planning, Estimations, Budgeting, Staffing Resources, Managing & stabilizing large strategic/complex projects, and always ensured On-Time delivery and defect free deliverables
  • Good experience in preparing Test Plans, Test Strategy and Test summary reports, Status Dashboards as part of Test management activities
  • Expertise in Functional/Nonfunctional, STLC, Web based, Database Testing, Mainframe testing
  • A versatile experience of managing multiple Developmental Support & Testing Projects in unique domains like Banking/financial services, Life Insurance, US P&C and US Healthcare by performing different roles of Test Lead/Business Analyst for different assignments
  • Ability to define and present metrics that help to illuminate project specific and organizational specific quality goals
  • Good experience in Requirements Gathering and Analysis, Business Process Analysis and Use Case Documentation
  • (BRD's) in US Health insurance domain as Business Analyst
  • Strong teamwork skills and ability to communicate with all management levels
  • Testing anchor for all Process Adherence and Compliance check related activities including internal and external audits.

Test Engineer

IBM
08.2010 - 01.2012

ASE/PMO

TCS (Tata Consultancy Services)
03.2010 - 08.2010

QA Analyst

DISCOVERTURE SOLUTIONS (now Mindtree)
11.2006 - 03.2010

Education

B.Tech - Electronics & Telecommunication

Eastern Academy of Science & Technology
Bhubaneswar
09.2002 - 10.2006

Senior Secondary - Science

CBSE Board (Science Stream) - Buxi Jagabandhu English Medium School (BJEMS)
Bhubaneswar
06.2000 - 02.2002

Secondary -

CBSE Board - Buxi Jagabandhu English Medium School
Bhubaneswar
01.1991 - 03.2000

Skills

Language SQL

Accomplishments

  • Well Versed with Design Thinking technique
  • Insta awards for years 2014, 2015 and 2019, 2021
  • Earned appreciations from the client for optimizing quality deliverables and successfully delivering the project within the stipulated time
  • Stress Management
  • Bagged the Infosys Internal Award in 2014
  • Multiple client appreciation for deliverables and the process being followed
  • Worked as POSITRON - mental healing counsellor

Projects

Cybersecurity - North America Voya-INS- Annuity Services . (SFDC) Concord Group Of Insurance- Property and Casualty. (DuckCreek) Aetna-INS- Claims Module.- Mainframe Amex-Payment Module Walmart- Pick Up Today- Backend storage module.- POS Vodafone-Italy- Offers Module Directv -Offers module Customer Program Management (CPM)- Loyalty One

Timeline

Test Engineer

IBM
08.2010 - 01.2012

ASE/PMO

TCS (Tata Consultancy Services)
03.2010 - 08.2010

QA Analyst

DISCOVERTURE SOLUTIONS (now Mindtree)
11.2006 - 03.2010

B.Tech - Electronics & Telecommunication

Eastern Academy of Science & Technology
09.2002 - 10.2006

Senior Secondary - Science

CBSE Board (Science Stream) - Buxi Jagabandhu English Medium School (BJEMS)
06.2000 - 02.2002

Secondary -

CBSE Board - Buxi Jagabandhu English Medium School
01.1991 - 03.2000

Technology Lead

Infosys
3 2012
Swagatika PatnaikProject Management