Travelling
Karthik Swamy
Revenue Officer
Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
16
16
years of post-secondary education
Work History
IT Sales (Remote)
Acuity Info Group LLC
Bangalore
04.2017 - Current
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to Clients within specific timeframes.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Senior Manager - Sales and Business Development
Stratnext Business Solutions Pvt. Ltd.
Bangalore
07.2015 - 04.2016
- Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
- Created strategic service roadmaps for new initiatives.
- Drove company branding efforts to increase market presence and brand recognition.
- Managed 7 - member marketing team comprised of graphic artists, CRM administrator and marketing coordinators.
- Managed $30,000 annual marketing budget.
- Supported business development efforts and coordinated with marketing team on special campaigns.
- Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential client benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new industry.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Drove sales by developing 5 digit dollar contract sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Account Management - Subject Matter Specialist
Strategic Outsourcing Services (Now Metric Fox)
Bangalore
05.2011 - 07.2015
- Designed and prepared technical reports, studies, and related documentation.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Developed and presented business cases, presentations and reports to senior management.
- Prepared proposal documentation and specifications based on user analytics.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Identified and recommended new products based on market research and consumer analysis.
- Collaborated with management to identify and prioritize new development concepts.
- Managed user accounts, permissions and group policies for optimal system security.
- Improved user productivity and efficiency through system training and support.
- Supported enterprise and business goals by introducing new product and service offerings.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Served as a reliable source of information for all team members, addressing inquiries and offering support when needed.
- Delivered high-quality training sessions to colleagues, elevating overall team performance.
- Built relationships with key stakeholders to ensure alignment between organizational goals and subject matter priorities.
- Promoted innovation within the organization by introducing new ideas and strategies derived from expert knowledge.
- Participated in cross-functional teams, bringing valuable perspective from a subject matter standpoint to enhance project outcomes.
- Contributed to successful project completion, utilizing in-depth knowledge and problem-solving skills.
- Maintained an organized system for managing resources, ensuring easy access to relevant information among team members at all times.
- Worked closely with management to identify and address knowledge gaps within the organization, offering expert guidance and support where required.
- Supported business growth through informed decision-making and strategic planning based on thorough understanding of industry landscape.
- Evaluated existing processes, identifying areas for improvement based on subject matter insights and best practices.
- Assisted in the development of internal training programs, sharing specialized knowledge with peers and improving overall company performance levels.
- Collaborated with internal departments to develop cohesive strategies that incorporated subject matter considerations into broader organizational plans.
- Provided consultation services to clients, offering specialized expertise to address their unique challenges and objectives.
- Spearheaded initiatives aimed at enhancing company-wide understanding of core subject areas, leading educational workshops and seminars as needed.
- Played a key role in driving company success by ensuring all projects were approached with a solid foundation of subject matter knowledge and expertise.
- Developed tailored solutions to meet client needs by leveraging subject matter expertise and strong analytical skills.
- Streamlined processes for increased efficiency with the development of comprehensive resource materials.
- Stayed up-to-date on emerging trends in the field, attending conferences and workshops regularly to maintain cutting-edge expertise.
- Enhanced team collaboration by providing expert advice and guidance on complex projects.
- Improved subject matter expertise by conducting extensive research and staying current on industry trends.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
Business Development Manager
Griffin Group International Pte Ltd
Singapore
10.2008 - 01.2011
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Corporate Sales Intern
East Asia Energy Pte Ltd
Singapore
04.2008 - 07.2008
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
AHRS and Popcorn Support Representative
Accenture India Pvt Ltd
Bangalore
03.2006 - 08.2007
- Call center representative supporting Accenture's global HR services.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
Billing Specialist
AoL. India Pvt Ltd
Bangalore
05.2005 - 01.2006
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Education
MBA - International Business Management
Nottingham Trent University
UK 04.2007 - 08.2008
Bachelor of Commerce - Financial Management
Kristu Jayanti Collage
Bangalore 05.2002 - 04.2005
High School Diploma -
East Point Collage
Bangalore 05.2000 - 04.2002
High School Diploma -
Seventh Day Adventist School Spencer Road
Bangalore 05.1990 - 04.2000
Skills
Sales abilities
undefinedAffiliations
- Rotary International
- American Marketing Association
Interests
Bullet Bikers Brotherhood Motorcycle Club (BobMc)
Carpentry and Woodworking
Timeline
IT Sales (Remote)
Acuity Info Group LLC
04.2017 - Current
Senior Manager - Sales and Business Development
Stratnext Business Solutions Pvt. Ltd.
07.2015 - 04.2016
Account Management - Subject Matter Specialist
Strategic Outsourcing Services (Now Metric Fox)
05.2011 - 07.2015
Business Development Manager
Griffin Group International Pte Ltd
10.2008 - 01.2011
Corporate Sales Intern
East Asia Energy Pte Ltd
04.2008 - 07.2008
MBA - International Business Management
Nottingham Trent University
04.2007 - 08.2008
AHRS and Popcorn Support Representative
Accenture India Pvt Ltd
03.2006 - 08.2007
Billing Specialist
AoL. India Pvt Ltd
05.2005 - 01.2006
Bachelor of Commerce - Financial Management
Kristu Jayanti Collage
05.2002 - 04.2005
High School Diploma -
East Point Collage
05.2000 - 04.2002
High School Diploma -
Seventh Day Adventist School Spencer Road
05.1990 - 04.2000
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