Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Additional Information
Timeline
Generic

Swapna Chodabattina

Singapore

Summary

With over 7.4 years of experience in the IT industry, specializing as a Business Analyst for 6.3 years and as a Test Analyst for 1.1 year. Additionally, bringing 2 years of expertise in the banking sector from my role as an Assistant Manager in a Bank. Ready to contribute diverse skills to a team focused on organizational growth and success.

Overview

9
9
years of professional experience

Work History

Business Analyst

Trinity Consulting Services Pte.Ltd
06.2024 - 11.2024
  • Strong domain expertise in banking and financial services, with hands-on involvement in digital banking transformation projects
  • Collaborated with cross-functional teams to ensure high-quality delivery of project for CIMB Bank’s mobile banking and web application across Android and iOS platforms.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Gathered Business Requirements and analysed functional specifications of design document.
  • Identified, documented, and tracked Project related defects in JIRA, reported day to day issues in Scrum Calls.
  • Participated in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to support continuous delivery and integration.

Business Analyst

Encora Technologies
12.2023 - 06.2024

Roles & Responsibilities:

  • Presently working for the client Monetary Authority Singapore (MAS) in SCRIPS Project (Singapore Central Real-Time Integrated Payment and Securities settlement system).
  • Acted as a liaison between the Development team & QA Team and other departments such Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.


Business Analyst

Encora Technologies
06.2023 - 12.2023

Roles & Responsibilities:

  • Worked on Various Cross-Border Payments PNDN(Malaysia), PNUPI (India) and PPPN (Thailand) for the client Banking Computer Services (BCS).
  • Fixed identified issues to improve workflows.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.


Business Analyst

U3 Infotech
06.2022 - 05.2023

Roles and Responsibilities:

  • Worked on project G3 Gateway Payment system for the client CIMB and good exposure in Banking Payments.
  • Gathered requirements from client and given detailed overview to the development and QA Team.
  • Analaysed Main functionalities and updated in HPALM for defect tracking & bug reporting.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Knowledge on putty & checking logs for debugging defect root cause.

Business Analyst

ERON Infoways Pvt Ltd
01.2019 - 02.2022


  • Developed high-quality documentation to support team to understand the project requirements, helping employees fully understand new systems and procedures.
  • Defect management and Bug reporting through Bug tracking tool for Business Application Software & WEB Applications.
  • Gather and analyze business requirements from Client to understand project objectives.
  • Translate business requirements into detailed functional specifications, user stories, use cases and other documentation for IT development reams.
  • Collaborate with software developers, architects and QA teams to design, develop and implement IT solutions that align with business goals.

Assistant Manager

United Bank of India
09.2016 - 01.2019

Roles & Responsibilities :

  • 2 Yrs of Banking Experience & worked in various departments like Credit, Marketing,Banking Operations & handled International Operations as Assistant Manager.
  • Banking Administration - Financial Reporting & Budgeting, Customer Services, Credit and collections, Database Administration, Balance Sheet Management.
  • Branch operations - Branch day to day transactions handling, Talling transaction records by EOD,Account Reconciliation, Report Validating,Loan Documentation & Sanctions.
  • Experience as end user of Banking Software Tools & front end user experience for new Banking Projects.

Test Analyst

ERON Infoways Pvt Ltd
07.2015 - 08.2016
  • Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
  • Assessed third-party tools used in the testing process, providing recommendations for tool selection based on compatibility with organizational needs and budget constraints.
  • Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.

Education

Post Graduate Diploma in Banking & Finance - Banking And Financial Support Services

NIIT University
09.2017

Bachelor of Technology - Electronics & Communication Engineering

RGUKT Basar
05.2014

Pre University Course - MBiPC

RGUKT Basar
08.2010

Skills

  • Test Management Tools : Microsoft Test Manager MTM, HP ALM, Zephyr, Soap UI, TestNG
  • Automation : Tosca, Selenium,Jmeter, Postman, Filezilla,Azure DevOps Server, Git, Winsp,HP UFT
  • Bug Tracking Tools : TFS Visual Studio
  • Project Management Tools: JIRA , Confluence
  • Web Technologies : HTML , CSS, Bootstrap, PHP
  • Programming: Basic Python, C language, Java,JavaScript (Automation)
  • Banking Domain Knowledge
  • Database Management: MySQL,PgAdmin
  • Web and Mobile Application QA
  • Background in Agile environments, SDLC, STLC

Accomplishments

    Achieved Spot Award by completing Project with accuracy and efficiency in the year 2021.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)

Personal Information

Additional Information

Company: Trinity Consultancy Services Pte Ltd, Singapore.

Project #1:

Project Name : Mobile Banking & Web Banking for the CIMB Bank. (e.g.View A/c's History, Fund Transfers, Bill Payments,Investments, Service Requests, Set Limits and Notification/Alerts)

Client Name : CIMB Bank

Environment: AWS Cloud

Testing Approach: Manual UAT Testing & Automation.

Role : Business Analyst

Description:

  • Responsible for end-to-end delivery of the project and aligned with features of mobile and web banking applications for CIMB Bank, ensuring high-quality releases.
  • Verified core banking services aligned with functional, technical design documnet including Payments, Collections, and Unit Trust Investments, across iOS, Android, and web platforms.
  • Logged defects in JIRA, coordinated closely with developers for issue resolution.
  • Collaborated in Agile ceremonies, contributing to sprint planning and daily stand-ups.
  • Ensured compatibility and responsiveness across devices and browsers for consistent user experience.



Company: Encora Technologies, Singapore.

Project #2:

Project Name : SCRIPS Project

( Singapore Central Real-Time Integrated Payment and Securities settlement system)

Client Name : Monetary Authority of Singapore & Nets Solutions.

Environment: AWS Cloud

Testing Approach: Manual UAT Testing & Tosca Automation.

Role : Business Analyst.

Description:

  • Experienced working with banking Clients or Financial Institutions.
  • Clarification of UAT Testing for SCRIPS Project running automated scripts & checking logs.
  • Running DB Scripts to check status of the transaction and updating DB accordingly.
  • Run batch jobs to trigger automated scripts in AWS Cloud to perform different transaction flows.
  • Preparing Test Reports, Daily status report, Weekly status report & Defects Analysis.


Company: Encora Technologies, Singapore.

Project#3:

Project Name : Cross-Border Payments to India(PNUPI),Malaysia (PNDN) & Thailand (PPPN).

Client Name : Banking Computer Services (BCS)

Environment: AWS Cloud

Testing Approach: Manual UAT Testing & Tosca Automation.

Role : Business Analyst.

Description:

  • Having good experience Cross-Border Payment system. Well used of ServiceNow application to make cross border payments to different countries like India, Malaysia and Thailand.
  • also familiar with Testing tools & framework's such as Tosca, Jira to enhance testing efficiency and effectiveness.
  • Run batch jobs to trigger automated scripts in AWS Cloud to perform different transaction flows.


Company: U3 Infotech Pvt Ltd, Singapore.
Project#4:
Project Name : G3 Payment Gateway System.
Client Name : CIMB Bank

Environment: AWS Cloud

Testing Approach: Manual

Role : Business Analyst.
Description:

  • Experienced working with banking end to end transactions.
  • The G3 payment system will enable banks and financial institutions to process low-value payments in real-time maximizing their ability to deliver innovative and commercially attractive products while minimizing settlement risk.
  • Also closed worked with different teams on medium ot complex payment systems.
  • Coordinating with UAT users and developers to troubleshoot the issues encountered and ensuring testing environment is stable.


Company : Eron Infoways Pvt Ltd, Hyderabad, India.

Project #5:
Project Name: Yellow Pages.in

Client Name : In-house Development.
Environment :PHP.
Testing Approach : Manual.
Role : Business Analyst.
Description:
This is a web search engine software system that is designed to search for all the business information. Business information portal where local businesses can list themselves so that the people of their city can locate the right business for their needs conveniently and quickly.
• Explianed detailed project to requiremements to actorss various teams.
• Perform Regression testing after retesting the defects to make sure the fixes do not have any negative impact on the application
• Log defects in Defect tracking tool to track the issues identified during the testing.


Project#6:

Project Name: IFSCcodes.com

Technologies : HTML5, CSS3, Bootstrap, JavaScript, PHP, MySQL.

Testing Approach : Manual.
Role : Business Analyst
Description:
An application which provides IFSC codes, MICR codes and contact information of all banks in India for NEFT, RTGS, IMPS services.
• Functional Test Report Preparation.
• Identifying defects and managing the defect life cycle via Quality Center.
• Involved in RegressionTesting.
• Reporting defects to development team through Bug Tracking Tool.

Project #7:
Project Name : LendPerfect - Banking Application.
Technologies : HTML5, CSS3, Bootstrap, JavaScript, PHP, MySQL.
Client : SysArc Infomatix

Testing Approach : Manual

Role: Business Analyst
Description:
LendPerfect is an web based application facilitating employees to process & sanction the different type of loan proposals to the customers and helps preventing any data eligibility complications by gathering user's data and maintaining all the sanctioned loans history.
• Identifying the Critical Scenarios and obtaining the complete application knowledge before going for Regression testing.
• Performed Functional Testing, Regression Testing, and Web Services Testing
• Preparing Test Reports, Daily status report, Weekly status report & Defects Analysis.
• Worked with the UAT team for exchanging product knowledge and process.


Company : Eron Infoways Pvt Ltd, Hyderabad, India.

Project Name: IFSCcodes.com

Technologies : HTML5, CSS3, Bootstrap, JavaScript, PHP, MySQL.

Role : Test Analyst.

Description:

  • Gather & analyze business requirements from client to understand objectives.Translating business requirements into detailed functional specifications, user stories, use cases, and other documentation for IT development teams.
  • Collaborate with software developers, architects, and quality assurance teams to design, develop and implement IT solutions that align with business goals.
  • Having knowledge of functional and technical integration testing.

Timeline

Business Analyst

Trinity Consulting Services Pte.Ltd
06.2024 - 11.2024

Business Analyst

Encora Technologies
12.2023 - 06.2024

Business Analyst

Encora Technologies
06.2023 - 12.2023

Business Analyst

U3 Infotech
06.2022 - 05.2023

Business Analyst

ERON Infoways Pvt Ltd
01.2019 - 02.2022

Assistant Manager

United Bank of India
09.2016 - 01.2019

Test Analyst

ERON Infoways Pvt Ltd
07.2015 - 08.2016

Bachelor of Technology - Electronics & Communication Engineering

RGUKT Basar

Pre University Course - MBiPC

RGUKT Basar

Post Graduate Diploma in Banking & Finance - Banking And Financial Support Services

NIIT University
Swapna Chodabattina