Authoring Tools (Oxygen/Madcap Flare/Adobe Framemaker)
SWAPNA MEDA
Technical Content Writer
Bangalore
Summary
Technical Writer & Content Designer specializing in simplifying complex systems through structured documentation and high-impact visual media. I leverage a blend of audience analysis, video editing, and content strategy to enhance product usability and drive user engagement. Proven ability to lead cross-functional collaboration between engineering, management, and clients to deliver comprehensive communication solutions.
Overview
10
10
years of professional experience
1
1
Language
Work History
Technical Content Writer
Secureyes Techno Services Pvt. Ltd
02.2022 - 11.2025
- Created User Manuals, Product Documentations, Marketing Videos and Video Tutorials for the wide range of Organization’s products such as RegTrac, VulTrac, TPTrac, RiskTrac, CompTrac.
- Worked with several SMEs to understand and gather the functional and technical aspects of the products/services and represent the same in easily understandable documentations to the client.
- Worked on several Sales Presentations, Design of Marketing Brochures, Leaflets and other product related documents for marketing Events and Campaigns.
- Proven experience in a technical content writing with the ability to write clearly, concisely, and effectively.
- Work on the end-to-end authoring process: design, development, editing, accessibility, and publication.
- Create, edit, and revise content to continuously improve accuracy, usability, and engagement.
- Understand content metrics and use those insights to drive designs and manage content lifecycles.
- Have extensively worked on authoring tools such as OXYGEN and XMETAL.
Content Moderator
Prasad Corporation Pvt. Ltd
01.2019 - 01.2022
- Well versed in documentation life cycle and process
- Worked with SMEs to understand the scope, requirements, functional specs, and other technical documents.
- Conducted advanced research and gathers inputs.
- Written outlines for new documents and design the information flow.
- Performed self-reviews and peer-reviews to edit the documents outside the immediate domain.
- Have extensively worked on OXYGEN tool.
- Have extensively worked on DITA and have thorough Knowledge of XML authoring tools.
- Working Knowledge of content management systems Adobe Photoshop / HTML
Content Moderator
Ebix
01.2016 - 12.2018
- Review and Edit the content in Healthcaremagic.com
- Synchronising and moderating the data
Education
Bachelor’s degree - engineering
Visvesvaraya Technological University
Mysore04.2002
Skills
Content strategy development, User Guides & Manuals, Release Notes, Web Content Management, API Documentation, UI/UX writing, Editing and proofreading, Audience Analysis, White Paper
Versioning
DITA, HTML and CSS
Infographics, Flowcharts, Mindmaps, Graphics, Schematics and Block Diagrams
- Create Story Board and Video
- Markup and Markdown Languages
Software
Visualisation Tools (Lucid Chart/Visio/Edrawmax)
Version Control (Github/SVN)
Designing (CANVA/Adobe Illustrator/PhotoShop/Indesign)
Video Editing (Wondershare/Premiere Pro)
Timeline
Technical Content Writer
Secureyes Techno Services Pvt. Ltd
02.2022 - 11.2025
Content Moderator
Prasad Corporation Pvt. Ltd
01.2019 - 01.2022
Content Moderator
Ebix
01.2016 - 12.2018
Bachelor’s degree - engineering
Visvesvaraya Technological University