Volunteering
Currently working with THK India Pvt. Ltd., Bangalore as Senior Order Management Executive.
Skilful and dedicated Executive Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative tasks. Interacted with manufacturing, marketing, finance, engineering, sales, and shipping departments to resolve overall issues.
Proactively contacted and followed up with customers to resolve billing issues, ensuring timely resolution and maintaining high customer satisfaction. Communicated effectively to understand customer concerns, provided solutions, and coordinated with internal departments to address any discrepancies.
Grew positive relationships with customers and colleagues at all organizational levels, leveraging excellent communication skills and maintaining a high level of confidentiality. Monitored the progress of orders throughout the shipment process.
Generated purchase and sales orders and received internal orders into inventory. Managed warehouse inventory to ensure accurate stock levels and timely availability of products. Collaborated with the sales team to forecast and plan customer shipments. Investigated and resolved all shipping issues, including short-ships, damages, and delays in shipments.
Managed logistics operations for pre-shipment and post-shipment processes, including handling customs. Coordinated with liners and CHAs to collect delivery orders and clear goods in a timely manner.
Time & Risk Management
Volunteering
Travel
Sports
Used Microsoft Excel to develop inventory tracking spreadsheets.
Trading & Logistic - Managed all Trading & Logistic activities. Reduced department expenditures by 30% over a one-year period.
Business Development - Established and managed Customer relationships on a daily basis. Developed new marketing strategy.
Thomas Globe ( ERP )
SAP - Entry Level
Date of Birth: 02/21/93
Gender: Female
Nationality: Indian
Marital Status: Married