Swapna Pedugu
Bangalore
Summary
Dynamic Cyber Risk Analyst with expertise in SIEM and EDR at PayPal, adept at identifying vulnerabilities and enhancing threat detection. Proven ability to analyze complex data and respond effectively to security incidents, demonstrating strong analytical skills and a commitment to continuous improvement. Successfully reduced alert fatigue through fine-tuning use cases.
Overview
12
12
years of professional experience
Work History
Cyber risk Analyst
PayPal
03.2022 - Current
- Monitoring security alerts and events in real time using SIEM tools.
- Analysing and correlating data from various sources to identify potential security incidents.
- Detecting and responding to security incidents, conducting initial analysis and escalating as necessary.
- Supporting the identification and prioritisation of vulnerabilities through continuous monitoring.
- Fine-tuning use cases to reduce the alert fatigue.
- Monitor phishing emails using MDO (Microsoft defender for office) and Cofense.
- Performed regular vulnerability assessments using tools like Nessus and OpenVAS to identify and document security risks.
- Mapped adversary behaviors to the MITRE ATT&CK Framework to enhance threat detection and improve incident response capabilities.
- Conducted network traffic analysis using Wireshark to identify security vulnerabilities and network performance issues.
- Hands on experience on EDR tool (e.g., CrowdStrike) to monitor endpoints and detect potential security threats.
- Monitored endpoint alerts from EDR systems, escalating incidents and supporting the response team in remediation efforts.
- Assisted in threat hunting activities using Vectra Recall to analyze network traffic and identify potential security incidents.
Merchant Risk Operation Agent
PayPal
03.2021 - 01.2022
- Monitored merchant accounts for risk assessment while identifying growth potential.
- Conducted comprehensive risk reviews in Business Seller Segment using balanced workflows.
- Validated merchant identities through POI and POA document verification.
- Assessed account holder intent for creating PayPal accounts to ensure fairness.
- Evaluated merchant business models for compliance with regulations in specified countries.
- Analyzed financial stability of merchants to detect fluctuations.
- Educated merchants proactively while making informed decisions that balance risk and experience.
- Reviewed team alert sampling and call monitoring, providing actionable suggestions for improvement.
Analyst
AXA XL
11.2015 - 05.2019
- Underwriting support and services.
- Worked with APAC team (Pre-Bind and Post-Bind) as Process Specialist.
- Knowledge of Property & Casualty Insurance written by AXA XL & core underwriting systems used at AXA XL.
- Utilize program to formulate quotes, endorsements, renewals and policy premium.
- Review state requirements for policy issuance and compliance.
- Provide excellent customer service and response to customer inquiries.
- Responsible for International Financial Lines (IFL), Property and Casualty.
- Worked on Genius, CDI (Customer Data Integrity) and THE FRAME.
- Work on OWS screen to check the risk probability of the insured.
- Conducting class room training for new joiners.
Insurance executive
Capita India Pvt Ltd
08.2013 - 08.2015
- Processing of insurance cum investment policies online, taking into consideration of Anti money laundering and KYC.
- Verify all incoming and outgoing transactions using standard procedures and guidelines of AML.
- Referring to underwriting team if U/W related document received and raising requirement as advised by underwriting team.
- Verifying trade licenses and NOC for third party company payer.
- Verifying Audited Financial statements for high risk cases.
- Clearing world check hits.
- Periodic monitoring of political exposed persons (PEP) to ensure compliance of AML.
- Calculation of premiums and affordability for savings and retirements plans.
- Verifying blockages and rectifying the issue related to the requirement and reporting to the respective lead.
- Online research in document checker and banking sites to check the ordering customer details with client KYC and source of funds.
- Switching investment funds on client request.
- Online research for any missing information and then referring on shore.
- Reinstatement of policies.
- Collecting outstanding premiums through provided method of payment.
- Working expertise in the following tools and applications - World Check, Lexis Nexis, Bloomberg, US & UK and other countries Government websites and Companies registries.
Education
BCA -
Bangalore University
Sheshadripuram Degree College07-2011
PUC -
MLA PU College
07-2008
SSLC -
Cluny Convent High School
06-2006
Skills
- Security information and event management (SIEM)
- Endpoint detection and response (EDR)
- Malware analysis
- Vulnerability management
Languages
- English
- Kannada
- Telugu
- Hindi
Personality Traits
- Flexibility and adaptability, able to adjust to changing environment
- Good interpersonal and communication skills
- Ability to work in both independent and team environments
Personal Information
- Spouse Name: Mahesh Rao
- Date of Birth: 02/02/90
- Marital Status: Married
Affiliations
- Passion for cooking
- passion on collecting ear rings
- I love to spend time with kids
Accomplishments
- Received a spot award for maintaining the efficiency and quality throughout the quarter
- Received props from colleagues for assisting in the process
Timeline
Cyber risk Analyst
PayPal
03.2022 - Current
Merchant Risk Operation Agent
PayPal
03.2021 - 01.2022
Analyst
AXA XL
11.2015 - 05.2019
Insurance executive
Capita India Pvt Ltd
08.2013 - 08.2015
BCA -
Bangalore University
PUC -
MLA PU College
SSLC -
Cluny Convent High School
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