Swapna Pundir
Team Lead
Saharanpur
Summary
To work in an organization where I get a chance to learn more and my knowledge serve a stepping stone towards future growth. I thrive in collaborative environments, leveraging strong communication and leadership to inspire team. I am eager to bring my strategic vision and adaptability to contribute to your organization’s growth. Team Leader experienced in directing activities of workgroups.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Team Leader
Car Biz Automotive
11.2018 - 03.2021
- Drove sales of commercial vehicles by managing inbound inquiries, walk-in customers, and educating clients on the vehicle buying process.
- Prepared proposals, invoices, and detailed car proposals while coordinating with clients, banks, and showrooms for sales closure and RTO registration.
- Managed loan processing, documentation, and tracked loan progress from login to disbursement; assisted clients with Ghumasta certificate applications.
- Oversaw CRM processes, maintained sales tracking, prepared collection reports, and followed up on client payments.
- Coordinated with finance and showroom teams to ensure smooth operations and vehicle delivery, while educating clients on business vehicle attachments (e.g., cabs vendor).
- Led office administration, managed a team to achieve business targets, and prepared monthly reports.
- Handled client communications via email and maintained strong relationships with stakeholders.
Sales Executive
Sai Cars
04.2016 - 09.2018
- Committed to delivering exceptional customer service and support in car rental and finance.
- Expertly manage customer inquiries and complaints across all channels.
- Drive business growth through effective lead generation and conversion.
- Deliver compelling product presentations to clients, including walk-in customers.
- Foster strong client relationships while maintaining accurate customer documentation.
Insurance Agent
PNB Metlife
01.2016 - 03.2016
- Giving sound financial advisory services and customer support to the clients.
- Maintained good relationship including good rapport with existing and prospective clients.
- Business Development tactics needs to be pursued aggressively.
Education
B.Ed - undefined
CCS University
Meerut, UP 01.2015 - 01.2016
M.A - Psychology
CCS University
Meerut, UP 01.2009 - 01.2011
B.A - undefined
CCS University
Meerut, UP 01.2006 - 01.2009
HSC - undefined
UP Board
SSC - undefined
UP Board
Skills
Task oriented
Proficient in Microsoft Office
Time management
Personal Information
- Date of Birth: 06/01/89
- Gender: Female
- Marital Status: Married
Timeline
Team Leader
Car Biz Automotive
11.2018 - 03.2021
Sales Executive
Sai Cars
04.2016 - 09.2018
Insurance Agent
PNB Metlife
01.2016 - 03.2016
B.Ed - undefined
CCS University
01.2015 - 01.2016
M.A - Psychology
CCS University
01.2009 - 01.2011
B.A - undefined
CCS University
01.2006 - 01.2009
HSC - undefined
UP Board
SSC - undefined
UP Board