Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Place
Passions
Timeline
Generic
Swapna Rani Sethi

Swapna Rani Sethi

Hyderabad

Summary

Seeking a challenging carrier where I will be able to utilize my organizational skills, educational background and ability to work well with people, which allow me to grow personally and professionally. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales/Service Executive

MALABARA GOLD & DIAMONDS
Hyderabad
01.2022 - 08.2024
  • Provided excellent customer service and helped customers to purchase products, ensuring that their needs and preferences were fully met
  • Greeted customers and provided beneficial advice and knowledge on different types of jewelry
  • Conducted inventory and sales reports and worked with the manager on the improvement of customer experience
  • Updated the company's website and maintained the cleanliness of the store
  • Identified potential business growth opportunities and increased sales
  • Repaired customer watches and performed other duties as assigned

Retail Sales Officer

TANISHQ JWELLERY
Berhampur
10.2019 - 11.2021
  • Greeted the customers as they arrive at the store/ counter and asked them how they would like to be assisted
  • Listened to customers' requirements closely and provided them with information on available pieces and sets
  • Showed the customers their desired pieces and provided information such as setting types, stones, and cuts
  • Provided the customers with information on prices and any associated discounts or deals
  • Assisted the customers in making decisions to buy jewelry pieces or sets and suggested alternatives and complementing
  • Lead customers through the buying process by boxing, wrapping and bagging their purchases
  • Provided pricing information according to weight (in cases of gold and silver jewelry) and processed cash and credit card transactions

Education

Diploma Polished Dimond Grader -

International Gemological Institute
Mumbai
01-2024

P.G - Political Science

BERHAMPUR UNIVERSITY
Berhampur, OR
01-2018

+3 GRADUATION - Arts

U.P SCIENCE COLLEGE
Sheragada, OR
01-2013

+2 HSE - Arts

U.P SCIENCE COLLEGE
Sheragada, OR
01-2010

MATRICULATION -

GIRLS HIGH SCHOOL SHERAGADA
Sheragada, OR
01-2008

Skills

  • Millennium/XP
  • MS Office
  • POS systemm
  • Sales management
  • Customer relationship management
  • Social media marketing
  • Staff training and motivation

Certification

PGDCA, Post Graduate Diploma in Computer Application

Languages

  • Oriya,
  • Hindi,
  • English,
  • Telugu

Disclaimer

I hereby declare that the facts and details so furnished here in are true and correct to the best my Knowledge belief and proof of which will be produced on demand.

Place

Hyderabad, Telangana

Passions

  • Explore New Things
  • Travelling

Timeline

Sales/Service Executive

MALABARA GOLD & DIAMONDS
01.2022 - 08.2024

Retail Sales Officer

TANISHQ JWELLERY
10.2019 - 11.2021

Diploma Polished Dimond Grader -

International Gemological Institute

P.G - Political Science

BERHAMPUR UNIVERSITY

+3 GRADUATION - Arts

U.P SCIENCE COLLEGE

+2 HSE - Arts

U.P SCIENCE COLLEGE

MATRICULATION -

GIRLS HIGH SCHOOL SHERAGADA
Swapna Rani Sethi