Swapna Shree M R

· Calendar management (Outlook/Teams) of the director/manager.

· Scheduling meetings and conferences.

· Logistic Management - Facilitated and managed logistics, coordinated with internal stakeholders, and organized all the logistics for key events and projects to include onsite/offsite employee functions, team building, staff meetings, all-hands meetings, performance reviews, and operational planning meetings.

· Contingent worker population management, including onboarding, extension of end dates, and assignment updates.

· On-floor support for new joiners, such as desk and locker allocation, corporate directory profile update, reporting line update, and provision of access to the office space.

· Administrative support to Operations Management: Indicators related to finance, headcount, hiring, training, and space management.

· Space management: maintain desk and locker allocations, monitor capacity, and escalate as required.

· Point of contact for visitors, provide access to the office, register their details, book conference rooms, and catering.

· Raising the purchase requisitions in the ARIBA tool.

· New hires and workforce planning: Supporting the team to schedule interviews, proactively taking care of their access, hardware, and seating.

· Update and maintain organizational distribution lists, and the org chart.

· Maintained accurate records, and managed confidential information with discretion.

· Provide ad-hoc administrative support for the team.

• Calendar management (Outlook/Teams) of the director/manager.
• Scheduling meetings and conferences.
• Travel Management: Coordinated end-to-end travel arrangements, which include booking tickets, visa arrangements, and airport transfers for both domestic and international travel.
• Logistic Management - Facilitated and managed logistics, coordinated with internal stakeholders, and organized all the logistics for key events and projects to include onsite/offsite employee functions, team building, staff meetings, all-hands meetings, performance reviews, and operational planning meetings.
• Contingent worker population management, including onboarding, extension of end dates, and assignment updates.
• On-floor support for new joiners, such as desk and locker allocation, corporate directory profile update, reporting line update, and provision of access to the office space.
• Administrative support to Operations Management: Indicators related to finance, headcount, hiring, training, and space management.
• Space management: maintain desk and locker allocations, monitor capacity, and escalate as required.
• Point of contact for visitors, provide access to the office, register their details, book conference rooms, and catering.
• Raising the purchase requisitions in the ARIBA tool.
• New hires and workforce planning: Supporting the team to schedule interviews, proactively taking care of their access, hardware, and seating.
• Update and maintain organizational distribution lists, and the org chart.
• Provided general administrative support, including data entry, document preparation, and office organization.
• Maintained accurate records, and managed confidential information with discretion.
• Provide ad-hoc administrative support for the team.

• Supported D&I initiatives (e.g., Autism @Work, Speed Mentoring, BWN, LGBTQ) across multiple teams (LABS, Concur, Ariba, SuccessFactors).
• Coordinated logistics for both onsite and offsite events, including room reservations, catering, and overall event management.
• Managed event-related financials by raising purchase orders and collaborating with finance to ensure timely invoice processing.
• Assisted with the Respect at Work (RAW) initiative by organizing private meeting spaces and handling sensitive documentation.
• Coordinated with external legal investigators, and managed invoicing processes.
• Provided general administrative support, including creating distribution lists, updating the JAM page, and preparing documents, while maintaining confidentiality.

• Managed client and customer relations, addressing complaints, and resolving issues in a timely manner.
• Ensured confidentiality in all aspects of the firm's operations and client dealings.
• Prepared invoices, reports, and quotations to support business activities.
• Contributed to the development of the company’s knowledge base and process improvement initiatives.
• Fostered a positive team environment, promoting high team morale, and collaboration.
• Engaged with clients to understand their needs and deliver appropriate solutions.
• Assisted with fund management and foreign currency exchange operations.
• Compiled and prepared Management Information System (MIS) reports for internal analysis and decision-making.