Swapnali Shashikant Patil
mumbai
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Swiggy Instamart
Mumbai
12.2022 - Current
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Assistant Store Manager
Reliance RETAIL Limited
12.2022 - Current
- Company Overview: Sahakari Bhandar
- Handling Store Operations.
- Achieving daily & monthly Target
- Maintaining stock inventory.
- Maintaining store operations as per SOP and company standards.
- Analysis Queries raised by customer
- Managing staff of different attitudes.
- Sahakari Bhandar
Dept. Manager Of Non Food
Reliance RETAIL Limited
08.2022 - 12.2022
- Company Overview: Sahakari Bhandar
- Handling Store Operations.
- Achieving daily & monthly Target
- Maintaining stock inventory.
- Maintaining store operations as per SOP and company standards.
- Analysis Queries raised by customer
- Managing staff of different attitudes.
- Sahakari Bhandar
Team Leader Jio Mart
Reliance RETAIL Limited
04.2021 - 08.2022
- Company Overview: Sahakari Bhandar
- Handling Store Operations.
- Achieving daily & monthly Target
- Maintaining stock inventory.
- Maintaining store operations as per SOP and company standards.
- Analysis Queries raised by customer
- Managing staff of different attitudes.
- Sahakari Bhandar
Customer Service Associate
Reliance RETAIL Limited
02.2020 - 04.2021
- Company Overview: Sahakari Bhandar
- Handling Store Operations.
- Achieving daily & monthly Target
- Maintaining stock inventory.
- Maintaining store operations as per SOP and company standards.
- Analysis Queries raised by customer
- Managing staff of different attitudes.
- Sahakari Bhandar
Education
Graduation - Computer Efficiency
BBA
Skills
- Ambitious
- Fast learner
Competencies And Skills
- Ambitious
- Fast learner
Personal Information
- Date of Birth: 05/19/99
- Marital Status: UnMarried
Linguistic Abilities
- English
- Hindi
- Marathi
Hobbies and Interests
- Reading
- Traveling
Computer Efficiency
- Tally
- MS-CIT
Academic Record
- SSC
- HSC
- Graduation in BBA
Linguistic Abilities
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Assistant Store Manager
Swiggy Instamart
12.2022 - Current
Assistant Store Manager
Reliance RETAIL Limited
12.2022 - Current
Dept. Manager Of Non Food
Reliance RETAIL Limited
08.2022 - 12.2022
Team Leader Jio Mart
Reliance RETAIL Limited
04.2021 - 08.2022
Customer Service Associate
Reliance RETAIL Limited
02.2020 - 04.2021
Graduation - Computer Efficiency
BBA
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