Swapna S Nair

·Team Leadership: Guide and support a team of 10 accounting professionals, set clear goals, and track progress.

• Client Account Management: Ensure accurate and timely processing of transactions and reconciliations.
• Invoicing: Oversee the preparation and review of invoices for accuracy and timely dispatch.
• Customer Queries: Address and resolve customer inquiries promptly through various channels.
• Contract Review: Understand and apply billing terms from client contracts to invoices.
• Process Improvement: Identify and implement enhancements to streamline workflows and reduce errors.
• Documentation: Maintain clear and up-to-date documentation of accounting processes and controls.
• Inter-Departmental Communication: Facilitate effective communication and collaboration with other departments.
• Coordination: Ensure accurate communication of accounting-related information to relevant stakeholders.
• Training and Development: Provide training opportunities to enhance team skills and knowledge.
• Performance Management: Conduct evaluations, offer feedback, and support career development for team members.

• Accounts Receivables Management: Independently manage the entire process of accounts receivables, including invoicing, tracking payments, and reconciling accounts. Report directly to the Finance Director on accounts receivables status, outstanding balances, and collections efforts.
• Relationship Management with NHS UK & Local Authorities: Interface with NHS UK and local authorities regarding the admission of residents, finalizing weekly fees, and providing updates on funding and payments. Ensure compliance with regulatory requirements and contractual agreements in dealings with government entities.
• Financial Reporting: Assist in the preparation of various accounts and financial statements for the Finance Director's review, ensuring accuracy and compliance with accounting standards.
• Operational Duties: Prepare contractual documents and other correspondence related to resident admissions and services, ensuring legal compliance and clarity of terms. Handle administrative tasks associated with resident management, such as maintaining records and updating information as needed.
• Invoicing and Payment Processing: Generate and send monthly invoices to residents and local authorities for services rendered, ensuring accuracy of billing and timeliness of payments. Record and account for receipts and payments accurately in the financial system.
• Debt Collection: Follow up on aged debtors, including liaising with solicitors and next of kin/power of attorney representatives to facilitate payment arrangements or legal actions if necessary.
• Bank Reconciliation and Reporting: Conduct bank reconciliations to ensure accuracy between bank statements and financial records. Prepare monthly reports summarizing financial performance, outstanding balances, and collections activities for management review.

· Accounts Receivable Management: a) Generate and issue bills to credit customers such as insurance companies, corporates, and government agencies. b) Record and account for the collection of payments received against outstanding bills. c) Prepare monthly aging reports of receivables to track outstanding balances and submit them to management for review. d) Follow up with customers via email to ensure timely payment of outstanding invoices and resolve any payment discrepancies or issues.

· Payroll Processing: Process the payroll for all employees under the medical HR department and related firms, ensuring accurate calculation of salaries, deductions, and benefits.

· Salary Disbursement: Disburse salaries and other employee benefits to staff members, ensuring compliance with labour laws and company policies.

· Tax Deduction at Source (TDS) Compliance: Calculate, collect, and remit TDS as per the Income Tax regulations, along with other related tax compliance tasks, and accurately account for these transactions.

· Petty Cash Management: Record and account for petty cash transactions, including disbursements and reimbursements, ensuring proper documentation and adherence to company policies.

• Branch Operations: Manage daily activities, ensure compliance, and track performance.
• Team Leadership: Recruit, train, and supervise staff; foster teamwork.
• Customer Relations: Build strong customer relationships, deliver excellent service, and promote products.
• Business Development: Identify growth opportunities, develop marketing strategies, and engage with local businesses.
• Compliance & Risk: Ensure regulatory compliance, conduct audits, and manage risks.
• Financial Management: Handle budgets, monitor performance, and manage cash.
• Customer Acquisition: Develop strategies to attract and retain customers.