Swapnika Pasi

• Leading testing efforts for treasury applications and the HESA Data Futures Model Compliance project
• Participated in requirement analysis and created test cases and test scenarios for System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing
• Expertise in writing detailed test cases, executing test scripts, and tracking defects using JIRA
• Raised defects, participated in triage meetings, and prepared execution evidence and defect impact reports
• Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
• Reproduced defects and documented findings.

Project Experience

ABF – Treasury Upgrade

• Worked on the Findur platform to manage trading, risk, and operations in financial markets.
• Developed test cases for system integration, UAT, and regression testing, and participated in defect management.

HESA Data Futures Model Compliance

• Testing the initiative to streamline and standardize higher education data collection in the UK, ensuring accuracy and compliance with regulatory standards.

• Managed testing for Oracle Banking Treasury (OBTR) and Oracle Banking Branch (OBBRN) modules
• Coordinated a team of 20 members to execute system integration testing, regression testing, and defect management using Jira
• Collaborated with stakeholders to ensure comprehensive test coverage based on business and technical requirements
• Streamlined testing processes for increased efficiency and reduced overall test cycle time.
• Conducted regression testing of existing products.

Project Experience

OBTR / OBBRN (Oracle Banking Treasury / Oracle Banking Branch)

• Managed testing for banking treasury modules, including securities management, portfolio tracking, and SWIFT message automation.

• Led testing efforts for the Lead Management System and End2Search project
• Prepared test cases, executed smoke, sanity, regression, and integration tests
• Conducted API testing using Postman and handled defect tracking and reporting
• Provided training and knowledge transfer to new team members
• Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.

Project Experience

Lead Management System

• Led testing for an automated lead management system for lenders, covering system integration, database testing, and API testing.

End2Search

Conducted full-cycle testing for an online search platform, including functional, regression, and integration testing

• Managed customer retention strategies and service upgrades, ensuring compliance with SLAs
• Provided support and guidance for product and service queries across teams
• Participated in cross-functional support for new contract deals and loyalty discounts

• Audited motor and home insurance claims and worked with fraud and investigations teams
• Processed claims from lodgment to settlement, ensuring regulatory compliance
• Cross-trained in multiple roles, contributing to team growth and quality assurance

• Processed loan servicing, including payment corrections, escrow validation, and title review
• Provided detailed reports on loan application issues and resolved customer servicing queries

• Worked on policy surrender, claims settlement, and compensation in US & UK insurance
• Conducted daily quality audits and helped onboard new team members