Swapnil Bamanale
BIOMEDICAL ENGINEER
Pune
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 12-years background maintaining customer satisfaction and contributing to company success. Proficient in CT and MI products
Overview
11
11
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Customer Service Manager
SIEMENS HEALTHCARE PVT LTD
Pune
05.2014 - Current
- Installation, Maintenance and Servicing of CT, SPECT-CT & PETCT equipments
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Field Service Engineer
GE HEALTHCARE FRANCHISEE
PUNE
06.2012 - 05.2014
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions for Anesthesia machines and ventilators
- Installed, configured and tested equipments
- Diagnosed and resolved machine operation variations and equipment problems.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
Education
Bachelor of Engineering - Biomedical Engineering
BHARAT RATNA INDIRA GANDHI COLLGE OF ENGINNERING
Solapur 06.2009 - 05.2012
DIPLOMA - MEDICAL ELECTRONICS
MSBTE, GOVERNMENT POLYTECNIC MIRAJ,
MIRAJ-MAHARASHTRA 06.2006 - 05.2009
Skills
Problem solving skills
undefinedCertification
CT Basics, Goa
Timeline
Digital PETCT system, Germany
04-2023
PET Basics, Online
01-2021
CT- Go systems, Online
09-2017
SPECT-CT system Training, Germany
12-2015
SPECT basics, Germany
08-2015
CT Basics, Goa
01-2015
Customer Service Manager
SIEMENS HEALTHCARE PVT LTD
05.2014 - Current
Field Service Engineer
GE HEALTHCARE FRANCHISEE
06.2012 - 05.2014
Bachelor of Engineering - Biomedical Engineering
BHARAT RATNA INDIRA GANDHI COLLGE OF ENGINNERING
06.2009 - 05.2012
DIPLOMA - MEDICAL ELECTRONICS
MSBTE, GOVERNMENT POLYTECNIC MIRAJ,
06.2006 - 05.2009
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