Swapnil Banerjee
Birmingham,UK
Summary
A seasoned Software Testing Professional with approximately 10 years of experience, specializing in Automation Testing, Manual Testing, and Web Application Testing. Adept at crafting test cases from functional specification documents to ensure comprehensive test coverage and defect-free applications. Proactive in preparing, reviewing, and executing test cases to guarantee the quality and timely delivery of software products. Possesses extensive experience in developing and reviewing test plans and strategies to meet project requirements. Expert in the entire Software Testing Process, including test planning, script writing, test execution, and defect tracking using industry-standard tools. Well-versed in the Software Development Life Cycle (SDLC) and Agile methodologies for efficient project delivery.
Holds in-depth knowledge of manual and automation testing tools such as Selenium WebDriver, Cypress, Playwright, and HP-UFT. Skilled in Load Testing with JMeter to ensure application scalability and performance under various conditions. Experienced in ServiceNow Testing using the Automated Test Framework (ATF) to validate ServiceNow modules and workflows. Proficient in API Testing to ensure seamless integration and functionality of software components. Strong understanding of DevOps practices, Jenkins, and Azure for continuous integration and delivery. Expertise in Behaviour-Driven Development (BDD) to create clear and effective test scripts, facilitating better collaboration between technical and non-technical teams. Hands-on experience with HP-QC, HP-ALM, Java, and Jenkins for test management, execution, and reporting.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Associate
PWC UK
Birmingham, UK
03.2023 - 03.2025
- Led team of 10 in executing Load testing and ServiceNow testing using ATF
- Guided junior team members in implementing software testing best practices, which resulted in 70% faster release cycle and 60% decrease in post-release defects over the course of one year
- Automated web application using cypress and managed to reduce 60% of manual efforts
- Led testing process as the single point of contact for ServiceNow application modules, achieving comprehensive testing coverage of 85% and decreasing post-launch defects significantly and improving efficiency of onboarding process
- Liaised between different departments ensuring smooth workflow during projects' execution.
- Collaborated with development teams for seamless integration of QA objectives.
- Improved QA testing process by implementing new strategies.
- Managed cross-functional teams to achieve project timelines whilst maintaining quality standards.
- Developed test plans, improved defect identification and fixing process.
- Delivered comprehensive reports on QA activities to senior management regularly.
- Implemented continuous integration process using Jenkins for real-time issue detection and resolution .
- Achieved streamlined test processes by implementing advanced automation strategies.
- Took charge of maintaining Automation Frameworks which resulted in efficient script reusability.
- Developed detailed business cases, influencing organisational growth.
Consultant
Atos Syntel Pvt. Ltd.
Atherstone, UK
09.2018 - 03.2023
- Creating profitable marketing campaigns for products
- Improving customer experience by customising products to meet user specifications
- Creating test plans, strategies and effort estimations for projects
- Imparting guidance to the team for planning, implementing and executing test cases and strategies
- Reducing the production errors by coordinating with the cost-effective solutions across teams
- Applying expert knowledge for daily completion of tasks and streamlining work flows
- Utilising practical communications skills to maintain and build positive client relationships
- Creating automation framework for API and UI
- Implementing testing methodologies by working as a part of the Agile scrum team as an SDET resource
- Appreciated by clients for making outstanding contributions made on the various projects undertaken
- Conducted risk assessment for potential product releases, ensuring maximum product reliability.
- Coached junior testers on best practices, improving overall team performance.
Associate Consultant
Atos Syntel Pvt. Ltd.
Pune
12.2015 - 09.2018
- Accountabilities as Associate Consultant
- Ensured ongoing quality assurance programme integrity by coordinating with senior team members
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion
- Created automation framework using Java servlet and Jenkins
- Worked as SME for all products as part of the project
- Levied with responsibility of being the Automation point of contact in a team of 20 members
- Collaborated with cross-functional teams, fostering a collaborative work environment.
- Coordinated project timelines, ensuring timely deliverables without compromising quality.
- Increased client satisfaction by providing exceptional consultancy services.
- Handled multiple projects simultaneously under tight deadlines whilst maintaining high-quality standards.
Education
Bachelors - Electrical, Electronics and Communications Engineering
West Bengal University of Technology
Kolkata, West Bengal 08.2011 - 08.2015
Skills
- Manual Testing
- Automation Testing
- Performance testing
- Project Management
- Mentoring
- ATF
- Playwright
- Cypress
- Selenium
- JMeter
- GitHub CoPilot
- MS AI fundamentals
- Jenkins
Certification
ICAgile Certified Professional
ISTQB® Foundation Level
Scaled Scrum Master Certified
Microsoft Azure Fundamentals
SAFe Agilist Certification
Certified Service Now Administration
Timeline
Senior Associate
PWC UK
03.2023 - 03.2025
Consultant
Atos Syntel Pvt. Ltd.
09.2018 - 03.2023
Associate Consultant
Atos Syntel Pvt. Ltd.
12.2015 - 09.2018
Bachelors - Electrical, Electronics and Communications Engineering
West Bengal University of Technology
08.2011 - 08.2015
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