Swapnil Gulave
Pune
Summary
Dynamic Team Leader at H&M with a proven track record in performance management and employee training. Expert in KPI analysis and strategic planning, enhancing team productivity and interdepartmental collaboration. Recognized for developing effective training materials and fostering a culture of continuous improvement, ensuring compliance and quality in all processes.
Versatile Business Operations Specialist with a background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Team Leader
H&M
Pune
10.2022 - Current
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Created training materials and conducted group trainings on new processes or procedures.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Established clear expectations for employees, providing guidance when needed.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented strategic plans to enhance team performance and productivity.
- Maintained daily inventory to facilitate successful material distribution.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
Administrator
Shoppers Stop
Pune
08.2012 - 03.2020
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Responded promptly to customer complaints in a professional manner.
- Provided general administrative support to staff members.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Designed forms and templates to streamline workflow processes within organization.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
Education
High School Diploma -
Maharashtra Board
Pune03-2010
Skills
- Performance management
- Employee training
- Process improvement
- KPI analysis
- Strategic planning
- Interdepartmental collaboration
- Customer service
- Team building
- Inventory management
- Team collaboration
- SMART goals
- Business analysis
- Multitasking capacity
- People management
- Active listening
Languages
Marathi
First Language
English
Beginner
A1
Hindi
Beginner (A1)
A1
Timeline
Team Leader
H&M
10.2022 - Current
Administrator
Shoppers Stop
08.2012 - 03.2020
High School Diploma -
Maharashtra Board
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