Swapnil Gulhane
Technical Architect - Network & Security
Pune,Maharashtra
Summary
I am a dynamic and accomplished network engineer with over 9+ years of expertise in delivering high-level networking support. I have a proven track record in designing, implementing, and maintaining complex network infrastructures. I am adept at leading post-sales installation, configuration support, optimizing performance, and ensuring seamless connectivity. Additionally, I have a proven track record in leading and managing teams.
Currently spearheading a ground-up migration of an enterprise-wide Cisco and Meraki footprint to a unified Juniper Mist AI-driven architecture. Expert in leveraging AIOps (Marvis) to replace reactive troubleshooting with proactive, data-driven service levels. Proven track record of delivering high-availability LAN and Wireless solutions in complex, multi-site retail environments, focusing on zero-touch deployments (ZTP), seamless site cutovers, and significantly reducing OpEx through automation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Architect - Network & Security
Microland Limited
Pune
10.2024 - Current
- Leading a ground-up migration of a complex, multi-site Cisco/Meraki ecosystem to a modern Juniper Mist AI-driven architecture.
- Designing standardized Mist Site Templates and variables to replace inconsistent legacy Cisco CLI and Meraki dashboard configurations, ensuring a unified global network policy.
- Streamlined large-scale hardware rollouts by implementing ZTP for Juniper EX Series switches and AP Series access points, reducing onsite technician time.
- Migrated traditional Cisco access/distribution layers to Juniper Wired Assurance, leveraging AI-driven insights to monitor switch health and port telemetry.
- Executed full-lifecycle wireless refreshes, including predictive RF modeling and post-deployment validation using Ekahau, replacing Meraki MR series with Mist AI-Native APs.
Assistant Manager - Network & Security Services
Rahi India
Pune
02.2019 - 10.2024
- Played a pivotal role in achieving Cisco - Gold status for Rahi India in Oct- 2023.
- Extensive experience working in a Network Operations Center (NOC) where I managed customer networks 24/7 through remote support.
- I have been involved in multiple data center projects, managing them from the initial implementation phase until handover.
- Worked solo for one of the big Data Center projects at Tokyo, Japan (Onsite: Dec-2023 to March-2024).
- Leading the post-sales team at Rahi India to provide installation and configuration support, ensuring flawless deployment of advanced network solutions.
- Expedite tier-2 and tier-3 support for post-implementation issues to ensure timely resolution and exceed client satisfaction benchmarks.
- Subject matter expert (SME) for Cisco wired and wireless technologies.
- Working closely with clients during the installation process, offering strategic guidance on configuration and optimization for bespoke network solutions.
- Performed post-sales implementation and configuration of Routers, Switches, Firewalls, and other essential network devices. I worked with Cisco, Cisco-Meraki, Juniper Mist, Palo Alto, and Aruba. Aligned them with stringent corporate specifications.
- Conducting regular audits post-installation, implementing best practices, and ensuring unwavering compliance with industry standards.
- Additionally, in this role, I am responsible for creating service quotations, developing scopes of work, preparing handover documents, crafting test plans, and generating project reports.
Network Engineer
Nevis Network India Pvt Ltd
Pune
10.2017 - 02.2019
- Contributed as a key player in the NOC team, actively participating in the resolution of intricate network-related issues.
- Provided expert-level tier-2 and tier-3 support for post-implementation matters, ensuring rapid resolution and heightened client satisfaction.
- Configured and maintained diverse network devices adhering to corporate security policies, including routers, switches, and firewalls.
- As NOC Engineer Discovery, Design, Implementation & Maintenance the Network and Networking devices for clients.
- Handle and maintain the discovery document for existing and new network topology.
- Monitoring network devices on tool Cacti and Icinga and handling network issues.
Associate Engineer
CMSIT Services Pvt Ltd
Pune
08.2016 - 10.2017
- Managing and troubleshooting all escalated calls from field engineers.
- Interacting with users of Reliance MCNs, understanding their needs, and providing remote technical support while troubleshooting the raised issues.
- Troubleshooting Router link-related issues.
- Configuring and maintaining the DHCP on Windows Server 2008 R2.
- Configuring and Maintaining the Active Directory on Windows Server 2008 R2.
- Configuring and maintaining wireless devices such as Cisco-Syslink routers.
- Basic configuration and Maintenance of Cisco Router and Switch.
- Responsible for resolving trouble tickets raised through phone, email, on-site support, or remote access.
Education
Bachelor Of Engineering - Computer Science & Engineering
Sipna College of Engineering and Technology
01.2015
Diploma - Computer Engineering
Government Polytechnic College
01.2012
Skills
- Presentation
- Customer Management
- Team Management
- Escalation Management
- SLA Achievement
- Customer Success Manager
- Network Designing
- Network Implementation & Administration
- Routing (RIP, EIGRP & OSPF)
- Switching (VLAN, STP, etc)
- Network Ops
- AI & Automation
- Cisco-Nexus
- Cisco 9500
- Cisco 9300
- Cisco 9200 Series
- WLC-9800
- C-3560
- Meraki MS425
- Meraki MS-250
- Meraki MX-95
- Meraki MS-120
- MR-46
- MR-78
- Juniper Mist AP-47
- Juniper Mist AP-64
- EX4100
- EX-4600
- Aruba
- CCNA routing & switching
- Juniper MIST
- Aruba Central
- Cisco Meraki
Certification
- CCNA Certification
- CCNP Certification
- JNCIA- MIST AI Certified
Languages
English
Hindi
Marathi
Timeline
Technical Architect - Network & Security
Microland Limited
10.2024 - Current
Assistant Manager - Network & Security Services
Rahi India
02.2019 - 10.2024
Network Engineer
Nevis Network India Pvt Ltd
10.2017 - 02.2019
Associate Engineer
CMSIT Services Pvt Ltd
08.2016 - 10.2017
Bachelor Of Engineering - Computer Science & Engineering
Sipna College of Engineering and Technology
Diploma - Computer Engineering
Government Polytechnic College