Swapnil Ingawale
Senior Software Development Engineer
Pune
Summary
- Overall 9+ years of experience in IT industry having experience in Salesforce.com CRM platform, MuleSoft, Python, Oracle, Snowflake.
- Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.
- Having knowledge of REST, SOAP web services & Heroku, CDC, Platform Events, MuleSoft Integration.
- Experience in Creating, Maintaining and Enhancing Workflows, Flow, Process Builder, Approval Processes, Formula Fields, Validation Rules and Field Updates according to application requirements.
- Knowledge of Configuration and Maintenance of Security Settings such as implementing Organization wide defaults, Role Hierarchies, Criteria/Owner based Sharing rules, Field Level Security, Profiles and Permission sets compliance with organizational needs.
- Worked on creating Record Types, Business Processes, Rollup Summary fields, and Related Lists.
- Created Custom Objects, Custom Apps, Custom fields, Custom Button and Links, Page Layouts and Search Layouts.
- Participated in all stages of Software Development Life Cycle (SDFC).
- Experience in package creation (unlocked/manage) and deploy the same. Familiar with SFDX CLI commands for the deployment.
- Knowledge of git commands and experience of various version control tools like GitHub, GitLab, Bit- Bucket.
- Used various deployment tools like Change Set, VS Code, Work Bench, and ANT.
- Experience in using tools like Data Loader, Data Import Wizard, WorkBench for insert, update and bulk import or export of data from Salesforce.com Objects.
- Worked on Salesforce Lightning UI, VF pages, Aura & LWC framework.
- Worked on Field Service Lightning, Service cloud, Health cloud, managed/unmanaged package products with customization.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Sr. Software Development Engineer
FORESIGHT IT SOL & CONSULTING INDIA PVT LTD(IQVIA)
Noida
05.2022 - Current
- Working as a Senior Salesforce Developer and Lead in a product-based company, developing a Pharmacovigilance System (Pharma Safety System) built on the Salesforce platform. This system is a managed package integrating Salesforce objects, fields, security, and customization to cater to pharmaceutical safety needs.
- Led the development and customization of Salesforce applications using Apex, Aura Components, Lightning Web Components (LWC), Batch Classes, and Queueable Classes, Flows to implement business logic and automate processes, enhancing the system's scalability and performance.
- Integration of Salesforce with external systems like Box, Snowflake, and AWS using MuleSoft as the primary integration platform in IVP product.
- Spearheaded design sessions with architects for feature development, ensuring a robust design strategy and architecture. Prepared high-level design documents and solution documentation for features and maintained them in Confluence, aiding the team, especially junior developers, in understanding the implementation.
- Conducted code reviews and approved code from team members, ensuring high-quality standards and compliance with coding best practices. Provided technical guidance and mentorship to junior developers, fostering a collaborative learning environment.
- Utilized DevOps tools like Workbench, Change Sets, Bitbucket, and GitLab for deployment management and version control, ensuring smooth code integration and deployment across environments.
Senior Salesforce Developer/Consultant
IBM India Pvt. Ltd.
Pune
04.2021 - 05.2022
- Led development efforts using Salesforce Service Cloud and Field Service Lightning (FSL) to streamline workforce management for National Grid (energy and utilities sector), supporting roles such as admin, technician, and dispatcher in scheduling work orders and service appointments.
- Configured and enhanced mobile screen flows, Field Service Lightning mobile applications, and FSL standard functionalities to meet dynamic business requirements.
- Developed and optimized Salesforce solutions using technologies such as Lightning Web Components (LWC), Aura, APEX, triggers, test classes, and flows to support FSL functionalities.
- Collaborated in integrating Salesforce with Maximo (Asset Management system) using MuleSoft and platform events, ensuring seamless data flow and real-time updates across systems.
- Salesforce FSL to FSL mobile application standard connection.
- Actively participated in agile sprints, collaborating with cross-functional teams to develop user stories and deliver solutions aligned with business objectives.
- Managed full SDLC, from requirements gathering and design to development, testing, and deployment, ensuring high-quality, scalable solutions for the energy and utilities sector.
- Contributed to performance tuning, debugging, and troubleshooting of Salesforce applications to ensure optimal user experience and operational efficiency.
Solution Developer
Tata Technologies
Pune
01.2019 - 04.2021
- Worked for one of the UK based Automotive industry company for salesforce implementation and support.
- Worked on the integration of Salesforce with Heroku, enabling real-time customer data synchronization and enhancing customer engagement across digital platforms along with Lead and other developer's.
- Utilized Salesforce Marketing Cloud to design and execute targeted marketing campaigns, driving customer acquisition, retention, and personalized outreach.
- Created custom Salesforce applications, objects, tabs, and fields with custom functionality to meet automotive business requirements, enhancing operational workflows.
- Defined and established lookup and master-detail relationships between custom and standard Salesforce objects, and developed junction objects to facilitate efficient data management and reporting. Optimizedmized APEX classes and trigger.
- Resolved bugs from QA and production.
Senior System Engineer
Infosys Limited
Pune
09.2015 - 01.2019
- Worked for one of the Leading Health Insurance & Pharmaceutical Company
- Worked extensively with Salesforce Health Cloud to manage and optimize health insurance processes, including claims management, policy administration, member management, and provider network management.
- Worked on data migration and transformation tasks, ensuring accurate and efficient data movement from legacy systems into Salesforce, using tools like Data Loader and Informatica.
- Developed custom reports and dashboards to provide actionable insights into insurance claims, member satisfaction, and healthcare provider performance, helping stakeholders make data-driven decisions.
- Assisted in troubleshooting and resolving complex integration and performance issues within the Salesforce implementations.
- Worked with other technologies like Java, Python, SQL, and EDI for system integrations.
Education
Bachelor of Engineering - Information Technology | 73%
MIT College Of Engineering
Pune 07.2012 - 05.2015
Diploma - Information Technology | 82%
Government Polytechnic College, Solapur
06.2009 - 06.2012
SSC - 10th | 88%
DBK Sambhajirao Shende High School, Medshingi
07.2008 - 06.2009
Skills
Salesforce Forcecom
undefinedCertification
Salesforce Certified Administrator
Timeline
Sr. Software Development Engineer
FORESIGHT IT SOL & CONSULTING INDIA PVT LTD(IQVIA)
05.2022 - Current
Senior Salesforce Developer/Consultant
IBM India Pvt. Ltd.
04.2021 - 05.2022
Solution Developer
Tata Technologies
01.2019 - 04.2021
Senior System Engineer
Infosys Limited
09.2015 - 01.2019
Bachelor of Engineering - Information Technology | 73%
MIT College Of Engineering
07.2012 - 05.2015
Diploma - Information Technology | 82%
Government Polytechnic College, Solapur
06.2009 - 06.2012
SSC - 10th | 88%
DBK Sambhajirao Shende High School, Medshingi
07.2008 - 06.2009
Salesforce Certified Administrator
Salesforce Certified Field Service Consultant
Salesforce Salesforce Certified Service Cloud Consultant
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Associate
Azure Fundamentals
COPADO Admin
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