Summary
Overview
Work History
Education
Skills
Projects
Disclaimer
Awards
Personal Information
Timeline
Generic

Swapnil Jhaldiyal

Noida

Summary

Accomplished Senior Business Analyst with a strong track record at Newgen Software Technologies, demonstrating expertise in stakeholder management and requirements gathering. Successfully implemented Retail LOS and Loans Collection processes, showcasing exceptional project management and client relationship skills. Proficient in BRD, FSD, and requirement gathering, enhancing efficiency throughout the software development lifecycle. Committed to driving continuous improvement and delivering impactful solutions.

Overview

7
7
years of professional experience

Work History

Senior Business Analyst

Newgen Software Technologies
Noida
02.2023 - Current
  • Focusing on implementation of Retail Loans Collection Process and Retail Loan Origination System.
  • Responsibilities include conducting comprehensive requirement gathering on-site at the client location in Malaysia.
  • Obtained sign-off to commence further development.
  • In last project Managed end-to-end execution of Loan Origination System (LOS) in Bank of Maharashtra
  • Conducted thorough requirement gathering and gap analysis in collaboration with clients
  • Translated client requirements into actionable solutions, working closely with IT teams
  • Documented changes in features to enhance performance
  • Coordinated with product, risk, operations, policy, and underwriting teams for necessary changes.
  • Prepared essential documentation including functional specifications, design documents, and API requirements crucial for guiding the development process
  • Utilized Postman for API testing and ensuring adherence to specifications
  • Led system development through SIT and UAT phases, ensuring quality and functionality from initial testing to final user validation
  • Conducted regular client demos, showcasing project progress, and earned appreciation for timely delivery and effective communication, demonstrating adept project management skills and client satisfaction
  • Conducted User Acceptance Testing (UAT) and provided training to ensure smooth operations
  • Provided consulting services and solutions to clients.
  • Engaged in System Integration Testing (SIT) and UAT testing processes

Credit Manager

ICICI Bank Limited
Dehradun
01.2018 - 01.2023
  • Supported business and functional goals by ensuring adherence to credit policies, practices, and guidelines
  • Administered underwriting of loans, analysed credit quality, controlled delinquencies, and mitigated frauds
  • Made prudent credit decisions and sanctioned proposals based on thorough analysis
  • Conducted on-site customer engagements to assess financial potential
  • Managed various lending operations, including appraising proposals and conducting risk analysis
  • Assisted Sales and Credit Team in decision-making and case structuring

Education

Post Graduate Diploma - Banking And Finance

Sikkim Manipal University
Bengaluru
01.2017

B.Tech - Electricals and Electronics

Graphic Era University
Dehradun
01.2014

Skills

  • Retail loans and collection SMEs
  • Stakeholder management
  • Client Relationship Management
  • Consultative Approach
  • BRD / FSD
  • Project Management
  • Requirements gathering
  • Software development life cycle
  • User acceptance testing
  • Agile methodology
  • Process development
  • Problem Solving Capabilities
  • SQL
  • Postman

Projects

Currently involved with Malaysian bank in implementation of retail loan Islamic collection process. Project is currently going in requirement phase at client location.

Last I handled RLOS iBPS5 Bank Of Maharashtra from 06/01/23 to 2/10/2024, Gathered client requirements on-site, facilitating stakeholder collaboration and translating needs into actionable software development tasks. Prepared essential documentation including functional specifications, design documents, and API requirements crucial for guiding the development process., Utilized Postman for API testing and ensuring adherence to specifications., Led system development through SIT and UAT phases, ensuring quality and functionality from initial testing to final user validation., Conducted regular client demos, showcasing project progress, and earned appreciation for timely delivery and effective communication, demonstrating adept project management skills and client satisfaction.

Disclaimer

I hereby declare that the above statements are true and correct to the best of my knowledge and belief.

Awards

  • Pinnacle Award, Newgen Software, 2024, Received Pinnacle Award from project manager for achieving timely UAT sign-off, demonstrating exceptional project management and execution skills.
  • Client Appreciation, 2024, Earned client appreciation for delivering high-quality solutions within specified timelines, showcasing effective communication and client relationship management abilities.

Personal Information

Date of Birth: 24/11/1992

Timeline

Senior Business Analyst

Newgen Software Technologies
02.2023 - Current

Credit Manager

ICICI Bank Limited
01.2018 - 01.2023

Post Graduate Diploma - Banking And Finance

Sikkim Manipal University

B.Tech - Electricals and Electronics

Graphic Era University

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Swapnil Jhaldiyal