Swapnil Kap
Senior Test Analyst
Mumbai,Maharashtra
Summary
Experienced Senior Test Analyst with 13 years overseeing testing, troubleshooting and operational success. Organized with understanding of complex device and equipment status needs. Meticulous approach to monitoring infrastructure performance against internal and external guidelines. Insightful collaboration to plan and document execution effectiveness.
Overview
13
13
years of professional experience
3
3
Certification
Work History
Senior Test Analyst
NEC Software Solutions
Mumbai
04.2020 - 09.2023
- Land and Property, is a UK government’s project which gives a platform to the user to apply for a License / Registration or get a permission to organize an event
- Role/Responsibility
- Created detailed reports on testing results to be used by the development team.
- Developed test plans and strategies for manual and automated tests.
- Conducted system, integration, regression, smoke, and functional testing.
- Analyzed complex business requirements to create effective test cases.
- Executed various types of tests such as positive and negative, boundary value analysis, and exploratory.
- Identified discrepancies between expected outcomes and actual results to ensure quality standards were met.
- Collaborated with developers and other stakeholders to identify potential issues in software applications.
- Designed and implemented automated scripts using Selenium WebDriver for GUI testing across multiple browsers.
- Performed end-to-end data validation exercises on databases including Oracle, SQL Server, MySQL.
- Ensured that all new features are properly tested before releasing them into production environment.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Documented, triaged and managed defects in TFS and worked with developers to facilitate timely resolutions.
- Met project scope and delivery dates by planning optimal testing schedules.
Test Lead
NEC Software Solutions
Mumbai
10.2019 - 03.2020
- METROLINX, is a Transport project which looks after a Station Terminal build at Toronto, it takes care after the Schedule of arrival and
- Departure trips coming and moving out off the USBT (Union Station
- Bus Terminal)
- Role/Responsibility
- Designed functional as well as regression test cases
- Co-ordination with SME and clients for updating Test scenarios
- Following up with Project Triage calls
- Analyzed and documented business requirements to create test plans, cases, and scripts in Jira using FSD
- Collaborated with development teams to ensure quality of product releases.
- Managed a team of testers in the execution of manual and automated tests.
- Monitored bug tracking systems for resolution of defects reported by users using Jira Tool
- Created detailed reports outlining results from testing activities and presented findings to stakeholders.
- Documented all test results, including successes and failures, for future reference.
- Reviewed user manuals and other documentation related to the application being tested.
- Tracked progress against project timelines and communicated any delays or risks appropriately.
- Assigned test jobs to team members and evaluated performance.
- Created and optimized automated testing tools for repetitive tasks.
Senior Process Associate
TCS Ltd
Mumbai
02.2015 - 06.2019
- The Project Swift MT101 Regression was to determine the changes affected in messaging MT101 for the Canadian region
- Role/Responsibility
- Prepared Test cases and Executed the Test cases
- Designed functional as well as regression test cases
- Co-ordination with SME and clients for updating Test scenarios
- Following up with Project Triage calls
- Logging defects through ALM
- Testing on UFT Automation
- Tools ALM 11.0, UFT Automation
- Developed automated test scripts for functional and non-functional testing of web applications.
- Performed cross browser compatibility testing with different versions of Chrome, Firefox, IE and Edge browsers.
- Collaborated with developers to resolve technical issues during the development phase.
- Identified areas for improvement in existing automated tests and implemented necessary changes.
Senior Process Associate
TCS Ltd
Mumbai
08.2014 - 01.2015
- The Project Survivorship is to determine the CLOAS system is automating the Survivorship Eligibility rules, the calypso ensure that the existing survivorship claims eligibility process is not impacted due to CLOAS changes
- Role/Responsibility
- Prepared Test cases and Executed the Test cases
- Designed functional as well as regression test cases
- Co-ordination with SME and clients for updating Test scenarios
- Following up with Project Triage calls
- Logging defects through ALM
- Performed cross browser compatibility testing with different versions of Chrome, Firefox, IE and Edge browsers.
- Collaborated with developers to resolve technical issues during the development phase.
- Identified areas for improvement in existing automated tests and implemented necessary changes.
Senior Process Associate
TCS Ltd
Mumbai
06.2014 - 08.2014
- The LE Name Change project is to change the Legal Entity name and identify all internal and external affected business areas, stakeholders, systems and processes impacted by this change within LTC Claims
- Role/Responsibility
- Prepared Test cases and Executed the Test cases
- Designed functional as well as regression test cases
- Co-ordination with SME and clients for updating Test scenarios
- Following up with Project Triage calls
- Logging defects through ALM
- Performed cross browser compatibility testing with different versions of Chrome, Firefox, IE and Edge browsers.
- Collaborated with developers to resolve technical issues during the development phase.
- Identified areas for improvement in existing automated tests and implemented necessary changes
Senior Process Associate
TCS Ltd
Mumbai
08.2013 - 06.2014
- The Project Global Common v1.5 UAT Design Approach is to design the Test Cases for CI-CDE Module for Hong Kong and China Country
- Role/Responsibility
- Worked as Use Case Analyst Role for CI-CDE Module
- Mapping of UCM v1.5 to Requirements
- Designing Test Cases for HK and CN based Functions and Sub
- Functions which were reviewed by Country SME
- Co-ordination with SME and clients for updating UCM
- Following up with Project calls
- Test Cases were designed with reference to Blueprint tool
- Tools Blueprint
- Developed, implemented, and maintained test plans for complex projects.
- Created detailed bug reports documenting the issue and how it was resolved.
- Provided leadership in executing QA processes across multiple teams, ensuring a consistent approach to software development.
- Coordinated with developers on troubleshooting problems related to software application releases.
- Managed process of identifying, logging, tracking, resolving and retesting software bugs found during the QA process.
- Organized daily scrum meetings with stakeholders providing updates on progress towards goals.
- Evaluated existing test plans against current business needs and updated accordingly as necessary.
- Prepared comprehensive test reports summarizing results from each round of testing.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Process Associate
TCS Ltd
Mumbai
10.2010 - 07.2013
- This CREW to CHORDIANT project involves in testing the workflows supported by certain queues which would protect customers from having possible risk and fraud, Testing scope covers GUI and Functionality
- Role/Responsibility
- Manual Tester performing Test script execution
- Logging defects through QC
- Use of Visio flows and Supporting Artifacts
- Actively Involved in Project Call discussions with onsite
- Used International Bankcard System
- Created detailed test cases and scripts based on business requirements.
- Performed functional, system, regression and acceptance testing.
- Identified software defects and reported them in bug tracking systems.
- Collaborated with development teams to troubleshoot issues found during testing cycles.
Process Associate
TCS Ltd
Mumbai
07.2010 - 10.2010
- The Customer Service Desktop project involves in testing the workflows for customer services like Add a Name, Update Address and Phone Number, Credit Line, Increase, Card Lost/Stolen, Maintain Block Account and So on
- Role/Responsibility
- Manual Tester performing Regression Test script execution
- Logging defects through QC
- Low Level Script Writing for Respective Project
- Use of Wireframes and Supporting Artifacts
- Actively Involved in Project Call discussions with onsite.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Test Analyst
Zenith Infotech Pvt Ltd
Mumbai
11.2009 - 07.2010
- Product SAAZ is a Desktop and Server Monitoring Agent which gathers all the Performance and Asset Related data for each machine and generates an alert regarding any Performance issue with Machine
- Role/Responsibility
- Involved in Troubleshooting issues with the product at client end
- Specialized in resolving issues for monitoring of Server Performance
- Helping Support Team with their issues
- Identified software defects and reported them in bug tracking systems.
Education
M.Sc. - IT
K.C. College
Mumbai06.2009
B. Sc. - IT
Elphinstone College
Mumbai07.2007
HSC - Sci
Elphinstone College
Mumbai02.2004
SSC -
St. Joseph's High School
Mumbai03.2002
Skills
- Root Cause Analysis
- Quality Control
- Bug Tracking
- Blueprint Reading
- Technical Analysis
- Test Procedure Documentation
- Test Plans and Test Methodologies
- Scenarios and Use Cases
- Test Scheduling
- Defect Tracking and Reporting
- Database Querying
- Understanding of Evaluation Methodologies
- QA Reporting
- Teamwork and Positive Attitude
- Client Requirements
- Cross-Platform Testing
- Test Planning
- Team Mentoring
- Defect Resolution
- Bug Tracking and Resolution
- Black Box Testing
- Web and Mobile Application QA
Interests
PERSONAL INFORMATION
- Address : Room no. B-18, Plot no 163, Shreerang CHS, Charkop, Sector 1, Kandivali (West), Mumbai 400067,
- Date Of Birth : 24th February 1987
- Personal Strength : Team-player, Persistent, Honest, Hard Working
- Marital Status : Married
- Hobbies Listening to Music, Travelling and Trekking
PASSPORT DETAILS
- Name on passport : Swapnil Satish Kap
- Passport Number : J6062395
Accomplishments
- Received Certificates and awards from Client PMO and Business Client Head (TCS Ltd)
- Received Best Team Award (TCS Ltd - Calypso QA- Genworth)
- Received Client Recognition award (NEC Software Solutions)
Certification
- Completed Web Developer & Advance Web Developer from Aptech Computer Education.
- Completed Diploma in Software Testing from Seed Infotech.
- Completed Yellow belt Training from Tata Consultancy Services Ltd
Languages
Marathi
First Language
Marathi
Proficient (C2)
C2
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Senior Test Analyst
NEC Software Solutions
04.2020 - 09.2023
Test Lead
NEC Software Solutions
10.2019 - 03.2020
Senior Process Associate
TCS Ltd
02.2015 - 06.2019
Senior Process Associate
TCS Ltd
08.2014 - 01.2015
Senior Process Associate
TCS Ltd
06.2014 - 08.2014
Senior Process Associate
TCS Ltd
08.2013 - 06.2014
Process Associate
TCS Ltd
10.2010 - 07.2013
Process Associate
TCS Ltd
07.2010 - 10.2010
Test Analyst
Zenith Infotech Pvt Ltd
11.2009 - 07.2010
M.Sc. - IT
K.C. College
B. Sc. - IT
Elphinstone College
HSC - Sci
Elphinstone College
SSC -
St. Joseph's High School
- Completed Web Developer & Advance Web Developer from Aptech Computer Education.
- Completed Diploma in Software Testing from Seed Infotech.
- Completed Yellow belt Training from Tata Consultancy Services Ltd
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