Swapnil Madan

• Strategic Planning and Execution: Overseeing project initiation, planning, execution, and closure while ensuring alignment with organizational goals.
• Agile Project Delivery: Facilitating Scrum ceremonies, driving Agile adoption, and utilizing tools like Jira to optimize project performance.
• Stakeholder Management: Building and maintaining strong relationships with stakeholders, effectively communicating project progress, and managing expectations.
• Quality Assurance: Collaborating with QA teams to ensure project deliverables meet quality standards, conducting audits, and implementing corrective actions.
• Risk Management: Identifying, assessing, and mitigating project risks to ensure project success.
• Financial Management: Monitoring project budgets, preparing financial reports, and ensuring accurate billing.
• Resource Management: Optimizing resource allocation, managing team performance, and reducing bench count.
• Reporting and Analysis: Creating comprehensive project reports, conducting performance analysis, and providing actionable insights to stakeholders.

Project Management & Client Delivery:

• Managed end-to-end project lifecycle for both internal and external clients, ensuring seamless execution and delivery.
• Cultivated strong stakeholder relationships through transparent communication and regular updates.
• Fostered cross-functional collaboration to optimize project timelines and achieve key performance indicators (KPIs).
• Ensured timely project delivery by coordinating with internal teams, vendors, and logistics.
• Managed product catalogs, inventory, and system integrations to support business operations.

On-site Project Manager (Google - Content Engineering/Category Management)

• Led a team of 15 FTEs, ensuring high-quality project outcomes and adherence to client standards.
• Facilitated Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) to drive Agile project delivery.
• Maintained strong stakeholder relationships through regular updates and proactive issue resolution.
• Provided coaching and mentoring to over 50 team members, fostering a culture of quality and commitment.
• Promoted a collaborative work environment through one-on-one interactions and open communication.

• Successfully led Scrum and Kanban teams through all phases of software development lifecycle, ensuring timely delivery of high-quality products while facilitating efficient and effective Scrum ceremonies
• Expertly set up, managed, and optimized Jira and Confluence projects, resulting in enhanced team workflows and increased productivity
• Coached several teams on Agile Practices - Agile Manifesto & Agile Principles
• Facilitated communication and collaboration between offshore and onshore teams, ensuring efficient project delivery and alignment on project goals and objectives
• Fostering a culture of continuous improvement and learning, I coached team members in Agile and Kanban practices, resulting in an increase in team happiness index by 48%
• Proactively identified and communicated risks and issues to project stakeholders while working with the team to develop solutions and mitigate risks, resulting in successful project delivery
• Conducted fun team-building events, resulting in increased comfort and transparency among team members at all levels of product development
• Streamlined Sprint planning and release planning meetings by collaborating with the team to break down feature stories into small, deliverable user stories that are appropriately sized for each Sprint
• Enabled improvement in team delivery commitments and capacity planning for Sprints by identifying and tracking hidden tasks that increased customer satisfaction, while also coaching the team with the Product Owner in understanding the vision and goals of the project with each Sprint in focus.

• Generated comprehensive quality check reports to ensure data accuracy and compliance.
• Updated data according to Mercer standards and client-specific requirements.
• Standardized data formats, verifying adherence to Mercer guidelines.
• Conducted advanced data analysis and processing to prepare data for final use.
• Exported data and executed valuations.
• Conducted competitive analysis, identifying missing data and requesting necessary information from consultants.