SWAPNIL MAHATMA
MARKETING & SALES MANAGEMENT
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Key Account Manager
Avantor Performance Materials India Pvt. Ltd.
09.2022 - Current
- Key Account Manager for Serum Institute of India, taking care of Bioprocess Chemicals, Excipients, Masterflex products and Single Use Solutions.
- Supports sales management plans by maintaining effective customer relations and assuring continued market penetration and profitability by making in-depth calls to end users to achieve sales objectives.
- Implementing KAM Specific action plans by mapping department wise opportunities within the assigned accounts.
- Regular feedback to RSM and Divisional Head on market development, competitor’s activity along with daily and monthly reports.
- Monitor competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge.
- Establishing strong rapport at all levels of end users, purchase team and higher management for effective Key Account Management.
- Collaborate with product development teams to tailor solutions specifically for single use solutions and assemblies.
- Material forecasting and planning for timely availability of material to the customer.
- Maintaining and updating opportunities and sales visit in C4C/ SFDC.
- Resolving customer service related issues with respect to price and product availability.
Account Manager III
Invitrogen Bioservices India Pvt. Ltd
Pune
3 2019 - 09.2022
- Responsible for Selling Life-science products to Key Biopharma and Research Customers in Pune
- Handling Invitrogen's instruments and consumables which pertains to Cell Biology, Protein Biology and Molecular Biology
- Developing key Biopharma accounts like Serum Institute, Gennova & Enzene
- Responsible for new opportunity generation and maintaining and managing opportunities in SFDC
- Responsible for maintaining Tenders and Rate Contracts in Institutional accounts
- Working closely with Regional Manager for territory business planning and implementation.
- Interpret and manage key financial result areas for the assigned accounts, i.e revenues, volume, days outstanding and forecasting.
Account Manager II
Bio-Rad Laboratories India Pvt. Ltd
01.2018 - 03.2019
- Developing and executing a territory business plan to sell and promote the Bio-Rad LSG product line to meet territory sales goal for assigned region
- Working with existing named accounts as well as prospecting for new customers, generating and qualifying new leads and training customers
- Identifying and developing new client opportunities; responsible for prioritizing project planning, meeting customer requests/deadlines
- Developing and demonstrating competitive services, pricing and other activities
- Working in conjugation with marketing and other sales teams to develop and implement sales and marketing plans
- Recognizing and demonstrating complete commitment to customer satisfaction by providing prompt resolutions of customer problems or concerns
- Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques etc.
Asst. Regional Sales Manager
Tarsons Products Pvt. Ltd
12.2013 - 12.2017
- Selling Tarsons Consumables and Instruments to customers in assigned territory
- Developing new accounts and expand existing accounts within established geographic territory
- Developing sales of new products through product promotions and customer interactions
- Monitoring competitors, market conditions and product development
- Maintaining and developing excellent business relationships with existing and new customers
- Investigate problems, prepare reports, develop solutions and make recommendations to management in order to resolve customer complaints
- Contribute to team efforts in accomplishing organizational goals
- Provide feedback to management on competitive price situations & competitors’ position.
Sales & Marketing Executive
VWR Lab Products Pvt. Ltd
03.2012 - 12.2013
- Market and Customer Mapping / Market / Sales Opportunity sizing
- Analysis of purchase pattern of customers in various market segments
- Marketing collateral development & development of sales strategy
- Relationship management – At all levels of the organization (Officer / Executive / End users)
- Import / Export / Forex regulatory compliance
- Annual rate contracts, Long term agreements, Re-distribution agreements
- Acquisition of customers – Cold calls, Database, Network
Management Trainee
Sigma Aldrich Chemicals Pvt. Ltd
05.2011 - 07.2011
- A Market Study of Key Raw Materials and Intermediates Required for Manufacturing of APIs in India
- Objectives:
- To estimate the market potential of Key Raw Materials and Intermediates required for Generic API Manufacturing
- To understand the factors influencing the purchasing behavior of Key Raw Materials and Intermediates
- To study and analyze various Regulatory Compliances associated with procurement of Key Raw Materials and Intermediates for API Manufacturing.
Education
MBA - Biotechnology
University of Pune, PUMBA
Pune 03.2010 - 03.2012
Bachelor of Science - Biotechnology
H.P.T Arts And R.Y.K Science College
Nashik 05.2006 - 03.2009
H.S.C -
GES HAL Junior College
Ozar 03.2004 - 03.2006
S.S.C -
GES HAL High School
Nashik, Maharashtra 03.2003 - 03.2004
Skills
Presently associated with Avantor Performance Materials India Pvt Ltd as Key Account Manager reporting to Regional Sales Manager
Skillful at Technical Selling, Key Account Management, Client Relationship Building, Account Development, Territory Management, Cross-Functional Collaboration
Proficient in SFDC, C4C and Microsoft Office
Personal Details
Date of Birth: January 21, 1989
Marital Status: Married
Permanent Address : Plot No. 16, Sr. No. 242, Saraswati Nagar,
Panchavati, Nashik, Maharashtra - 422003.
Languages Known: English, Hindi, Marathi
Declaration
I hereby declare that all the Information given above is correct to the best of my knowledge.
Date: 05/04/2022
Timeline
Key Account Manager
Avantor Performance Materials India Pvt. Ltd.
09.2022 - Current
Account Manager II
Bio-Rad Laboratories India Pvt. Ltd
01.2018 - 03.2019
Asst. Regional Sales Manager
Tarsons Products Pvt. Ltd
12.2013 - 12.2017
Sales & Marketing Executive
VWR Lab Products Pvt. Ltd
03.2012 - 12.2013
Management Trainee
Sigma Aldrich Chemicals Pvt. Ltd
05.2011 - 07.2011
MBA - Biotechnology
University of Pune, PUMBA
03.2010 - 03.2012
Bachelor of Science - Biotechnology
H.P.T Arts And R.Y.K Science College
05.2006 - 03.2009
H.S.C -
GES HAL Junior College
03.2004 - 03.2006
S.S.C -
GES HAL High School
03.2003 - 03.2004
Account Manager III
Invitrogen Bioservices India Pvt. Ltd
3 2019 - 09.2022
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