Summary
Overview
Work History
Education
Skills
Extra Curricular Activities Interests
Ctc
Personal Information
Languages
Location Preference - City
Qualities
Timeline
Generic
Swapnil Mahendra Gaikwad

Swapnil Mahendra Gaikwad

Pune

Summary

Proficient IT Asset Lead with proven skills in asset reconciliation, compliance management, and lifecycle optimization. Demonstrated success in utilizing ITSM Symphony AI tools to enhance inventory accuracy and streamline asset tracking processes.

Overview

10
10
years of professional experience

Work History

IT Asset Lead (MIS)

Bajaj Auto Industry
Akurdi
01.2025 - 07.2025
  • Monitored and managed all location-wise asset transactions to ensure accuracy and proper asset lifecycle management with the help of ITSM Symphony AI Tools.
  • Conducted governance on CI Asset Reports to ensure accuracy, compliance, and proper asset management.
  • Handled and assigned Asset Service Requests to the appropriate team for timely resolution and efficient asset management.
  • Conducted quarterly Store PIV (Physical Inventory Verification) and completed the process with estimated time of completion (ETA).
  • Involved in the reconciliation process and successfully executed the task from start to finish.
  • Prepared the location-wise disposable asset sheet on the SAP portal and executed the process successfully.

IT Asset Admin Officer

LUPIN Pharma Industry
Pashan Sus Gaon
09.2023 - 09.2024
  • Managing Accurate IT Assets Inventory Across All Four Pune Locations.
  • Involved in the End-to-End Asset Inventory Migration Process: Responsible for migrating asset data from SharePoint, used by Lupin, to the ITSM Symphony AI tools. This includes planning, execution, and validation to ensure a seamless transition and accurate asset tracking across platforms.
  • Conducted comprehensive physical asset inventory to accurately determine asset locations and user allocations, ensuring precise tracking and optimal resource management.
  • Uploaded the comprehensive asset inventory for four locations into the ITSM tools, ensuring accurate and up-to-date records for effective asset management.
  • Maintain detailed asset records, including service requests, incidents, resolutions, and procedures, within the ITSM ticketing system to ensure accurate documentation and efficient issue management.
  • Handled and assigned Asset Service Requests to the appropriate team for timely resolution and efficient asset management.
  • Compliance Management: Prepare a weekly Asset Dashboard and share it with the Head Office, detailing location-wise asset status. The report should include the number of assets in stock, allocated assets, assets under warranty, and assets not under warranty. This data will be cross verified with the Asset Report to ensure accuracy and completeness.

IT Asset Engineer Officer

Amdocs
Magarpatta Tower 2
11.2022 - 06.2023
  • Floor to floor activity - as Wipro has widely expanded, we received assets request from many of floors from different towers. We allocated required bonded and non-bonded assets including accessories to concerns as per their requirement to support their daily activities.
  • Prompt solutions over the mails - on daily basis we received n number of issues from users located to different areas on mails. Prompt solutions to their queries provided over the mail as well as by having telephonic discussion in case of any emergency.
  • Laptop Configuration include user login, add to domain, outlook installation.
  • Publishing MIS - all Dashboards MIS published on weekly, monthly basis and as and when required by managers.

ITIL - IT Hardware Asset Management - Engineer

Wipro
Hinjewadi Phase II
11.2021 - 11.2022
  • Assets allocation - tool used for allocation is 'Item' portal.
  • Allocation of all assets on daily basis under 'D1D' activity. Volume of allocation per day is approx. 50 to 100 laptops.
  • Campus hiring done on monthly basis or as per request received from supervisors. Nearly 150 to 250 laptops handover to users physically as well as through courier for out of geographical locations.
  • We buy request - getting this request from users. As per request type allocation of laptops get done to users. If standard request raised then new laptop allocated to users and if temporary request received then old assets which are under warranty handover to concerns. 10 to 15 requests averagely received per day.
  • PO allocation cleared as per the request raised by different project managers in 'Ariba tools' as per their need and requirements. Data of PO allocation assets kept separately with accuracy along with details. On this basis, communicate to concerns for assets allocations and handover.

Asset Management Executive (Helpdesk Officer)

Ujjivan Small Finance Bank Ltd
Ujjivan Western Regional Office
05.2015 - 06.2021
  • Asset courier tracking from RO to Branches and Branches to RO.
  • Managing and mentioning IT related policies and documents.
  • Timely and accurate resolution of branch call-in / mail-in requests of business, Ops, Credit and Admin Department, etc.
  • Prompt resolution to timely escalation of critical and unresolved issues.
  • Maintain accuracy and timeliness of data of IT updates.
  • Excellent computer skills and proficient in excel, word, outlook and access.
  • Handling ISP's (Airtel, Jio, Elpee) vendors for bill processing for payments.
  • Dealing with local vendors (Quick Soft, Big C) related to asset purchase, repairing, service and maintenance.
  • Engaging in quotations and purchase orders received from vendors.
  • Issuing and clearance of vendor's bills for their payments on timely basis with accuracy.
  • Maintaining asset Inward and Outward records with accuracy.
  • Recording all inventory entries in 'Oracle' system on timely basis with appropriate details.
  • Monitoring and cross checking all posted entries related to inventory through 'Manage Engine' software.
  • Engaged in inward and outward inventory entries in 'Oracle' system.
  • Reconciliation of all posted entries through 'Manage Engine' software.
  • If there will be any discrepancy during reconciliation then act accordingly with proper R&D.
  • CA Tool used for closure of tickets raised by branches, Regional office and Head office within TAT with proper resolution.
  • Branches or Regional Office users raised tickets related to asset allocation, configuration, repair, damage, resign users assets and all these tickets will be close by us with prompt resolution within TAT.
  • AD Service app use for domain password related things which we use on system as well as cell phone for quick resolution.
  • Branch inventories audit done on quarterly basis. Inventory reports send to branches for stock verification.
  • Branch Manager provide confirmation with his signature and branch stamp on inventory report by doing thorough investigation. If there will be any issue occur during investigation then help branches to fix their issues.
  • Regional Office inventories audit done annually. Inventory reports send to respective Regional Managers for asset investigation and confirmation taken by them, if any error held help them to clear it.
  • Physical stock verification done on timely basis in front of auditor and close audit report within TAT.
  • Quarterly stock verification done as per internal process which will result in successful closure of audit report as and when required.

Education

Bachelor of Science - Computer And Information Sciences

University of Pune
Abhinav Education Society
10-2016

H.S.C (Science) -

MSBSHSE
Pune

S.S.C. -

MSBSHSE
Pune

Skills

  • IT Asset Management
  • Lifecycle Optimization
  • Inventory & Asset Tracking
  • CMDB
  • SAP tools
  • Oracle
  • ITSM Symphony AI Tool
  • Sapphire tool
  • Service Now
  • Procurement
  • Vendor Management
  • IT Asset Audits
  • Compliance
  • Team Leadership
  • Cross-functional Collaboration
  • Reporting
  • Data Analysis

Extra Curricular Activities Interests

  • Listening Music
  • Reading
  • Travelling
  • Swimming

Ctc

As per company norms

Personal Information

  • Date of Birth: 08/15/92
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Marathi

Location Preference - City

Pune

Qualities

  • Analytical
  • Problem solver
  • Team worker

Timeline

IT Asset Lead (MIS)

Bajaj Auto Industry
01.2025 - 07.2025

IT Asset Admin Officer

LUPIN Pharma Industry
09.2023 - 09.2024

IT Asset Engineer Officer

Amdocs
11.2022 - 06.2023

ITIL - IT Hardware Asset Management - Engineer

Wipro
11.2021 - 11.2022

Asset Management Executive (Helpdesk Officer)

Ujjivan Small Finance Bank Ltd
05.2015 - 06.2021

Bachelor of Science - Computer And Information Sciences

University of Pune

H.S.C (Science) -

MSBSHSE

S.S.C. -

MSBSHSE

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Swapnil Mahendra Gaikwad