Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Personal Information
Maritalstatus
Timeline
Generic

Swapnil Mhaisekar

Pune

Summary

  • A competent professional with 14+ years of experience in:

Versatile Assistant Manager - Operations with background in streamlining operational processes, reducing costs, and enhancing overall productivity. Proven ability to oversee staff training and development, manage budgets, and coordinate daily operations. Strengths include strategic planning, process optimization, team leadership, and quality assurance. Demonstrated success in improving operational efficiency and driving business growth in previous roles.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager - Operations

ADP India Pvt Ltd
Pune
02.2010 - Current
  • Drive process performance to achieve team & organisational goals.
  • Deliver value through insights and gap analysis for the business and the client.
  • Manpower & Succession planning, Mentoring & Coaching
    Performance appraisals & Goal setting to Manage KPIs and Improve Customer Experience.
  • Create & Manage incentive schemes and R&R budgets
  • Drive Employee Engagement throughout the year
    Interview & Hire new team members
  • Identify opportunities for off shoring processes to reduce overhead costs for the clients and for effective FTE utilisation
    US Payroll Operation:
  • Managed payroll operations for a diverse workforce of 20 full-time employees, ensuring accurate and timely processing of payroll.
  • Proficient in Using ADP Payroll software (WorkForceNow)
  • Conducted regular audits of payroll data to ensure compliance with applicable regulations, resulting in zero discrepancies .
  • Trained and mentored Coaching and mentoring new hires on payroll best practices and software usage, improving team productivity.
  • Implemented new payroll software that improved reporting capabilities and enhanced user experience.

US Benefit Administration:

  • Directed the complete Benefits Administration process within the Human Resource Outsourcing vertical.
  • Managed a total of 25 associates across offices in Hyderabad and Pune.
  • Responsible for operational efficiency and effectiveness. Demonstrated exceptional people management skills, achieving a 98% favorable Engagement Score. During the last review period in July 2024.
  • Managed several process transitions to broaden the footprint of India team.
  • Sound knowledge on Robotics functionality.
    Achieved the esteemed ADP Innovation Award "Idea for Innovation" in 2016

Audit Assistant

Rahul Lolge & Co (Chartered Accountant)
Pusad
11.2008 - 12.2009
  • Enter posting of purchase, sales, payment, receipt collection & journal
  • Bank, Debtors & Creditors Reconciliation
  • Performed Reconciliation of Bank Statement at the end of the month
  • Maintaining salary register in MS-Excel
  • Maintaining Balance sheet & Profit & Loss
  • Preparing Account Payable & Receivable Statements
  • People Management
  • Stakeholder Management
  • Reporting
  • Operation
  • Communication.

Education

Commerce Graduate -

Amravati University
Pusad
05.2008

Skills

  • Operations Management
  • Stake Holder Management
  • Project Management
  • Operational Efficiency
  • Forecasting
  • Key Performance Indicators
  • Client Relationship Management
  • Transitions Management
  • Process Management
  • People Management
  • Data Analysis

Certification

  • Six Sigma Green Belt 2022
  • VBA, May 2020, Aug 2020
  • Power BI June 2021
  • Tally, May 2006, Jul 2006
  • MS-CIT, Apr 2003, Jun 2003

Languages

  • English
  • Hindi
  • Marathi

Projects

Invoice Recon Automation, Partnered with BPI team for right identification of clients, Recon automated for 75 unique clients through creating VB scripts as per client specification, Testing completed & codes deployed in production - June 2018, TAT reduced from 5 days to 3 days, Reduction in AHT 2.5 hrs. to 45 mins per client, 35% manual error reduction for overall Recon process, Effort realization VB Scripts - 5 FTE's, Robotics (Blue Prism) used for downloading invoices from internal & external platforms where same set of steps are performed month over month, Effort realization Robotics - 3 FTE's, Received Idea for Innovation ADP Global award Attended Kaizen workshop for streamlining the process, Invoice Reconciliation Automation Tool, Semi Annual Audit

Personal Information

  • Date of Birth: 02/08/87
  • Gender: Male
  • Nationality: Indian

Maritalstatus

Married

Timeline

Assistant Manager - Operations

ADP India Pvt Ltd
02.2010 - Current

Audit Assistant

Rahul Lolge & Co (Chartered Accountant)
11.2008 - 12.2009
  • Six Sigma Green Belt 2022
  • VBA, May 2020, Aug 2020
  • Power BI June 2021
  • Tally, May 2006, Jul 2006
  • MS-CIT, Apr 2003, Jun 2003

Commerce Graduate -

Amravati University
Swapnil Mhaisekar