Swapnil Palkar
Mumbai
Summary
Seasoned Bar and Restaurant Manager with comprehensive experience in overseeing daily operations. Strong capabilities in staff management, budgeting, and inventory control align with proven skills in enhancing customer satisfaction and driving revenue growth. Successfully improved operational efficiency and team performance at previous establishments, demonstrating effective leadership and strategic planning abilities.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
Work History
Bar and Restaurant Manager
EUNIOA HOSPITALITY PVT LTD
Mumbai
11.2024 - 05.2025
- Managed daily operations of bar and restaurant to ensure smooth service flow.
- Trained and supervised staff on customer service and food safety standards.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Implemented promotional events to increase customer engagement and sales.
- Monitored compliance with health regulations for safe food handling practices.
- Scheduled staff shifts efficiently to optimize coverage during peak hours.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Monitored inventory levels and placed orders with vendors as needed.
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Analyzed sales reports to identify trends and opportunities for increasing revenue.
- Resolved customer complaints in a professional manner.
Bar Manager
One8 Commune by Virat Kohli
Hyderabad
03.2024 - 11.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimising profitability.
BEVERAGE MANAGER / CONSULTANT
MARRIOTT EXECUTIVE APARTMENT
Hyderabad
09.2023 - 03.2024
- Managed daily beverage operations in upscale apartment setting.
- Trained staff on beverage preparation and service techniques.
- Collaborated with suppliers to maintain quality beverage inventory.
- Ensured compliance with health and safety regulations in beverage service.
- Developed seasonal beverage menus to enhance guest experience.
- Monitored equipment functionality and coordinated repairs as needed.
- Created training materials for new hires in beverage service standards.
- Assisted in organizing special events with tailored beverage offerings.
- Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
- Conducted training sessions for staff members on proper handling and service of alcohol drinks.
Bar and Restaurant Manager
The Club
Mumbai
07.2021 - 09.2023
- Managed daily operations of bar and restaurant to ensure smooth service flow.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Implemented promotional events to increase customer engagement and sales.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Scheduled staff shifts efficiently to optimize coverage during peak hours.
- Ensured compliance with all health department regulations.
- Reviewed monthly financial statements to monitor budget allocations.
- Performed routine maintenance on restaurant equipment such as refrigerators, ovens, dishwashers.
- Scheduled shifts for bar staff and monitored employee performance.
- Implemented cost-saving measures such as energy conservation initiatives.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Managed accounts payable, accounts receivable and payroll.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Bar Manager
Thai Naam by Ananda
Mumbai
11.2019 - 07.2021
- Led daily bar operations ensuring exceptional customer service.
- Managed inventory and ordered supplies to maintain stock levels.
- Trained staff on cocktail preparation and drink presentation techniques.
- Reorganized bar stations to streamline service flow.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Trained new employees to perform duties.
Senior Bartender
JW Marriott
Mumbai
02.2016 - 09.2019
- Crafted customized cocktails based on guest preferences and seasonal ingredients.
- Trained and mentored junior bartenders on techniques and customer service standards.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Maintained cleanliness and organization of bar area in a luxury hotel setting.
- Provided exceptional customer service, enhancing guest experience at JW Marriott bars.
- Implemented efficient workflows to streamline drink preparation during peak hours.
- Performed daily opening and closing duties including setting up bar area and cleaning work stations.
- Ensured compliance with health safety regulations in accordance with local liquor laws.
- Monitored liquor consumption closely and enforced responsible drinking guidelines among guests.
Bartender
four Seasons Hotel and Resort
Mumbai
01.2014 - 01.2016
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted in managing inventory and restocking supplies as needed.
- Handled cash transactions and processed credit card payments efficiently.
- Engaged with customers to provide excellent service and recommendations.
- Performed opening and closing duties including restocking supplies.
Education
NGK Gokhle High School
Mumbai Skills
- Inventory management
- Staff training
- Menu development
- Health compliance
- Customer engagement
- Event coordination
- Revenue analysis
- Budget monitoring
- Shift scheduling
- Conflict resolution
- Time management
- Leadership development
- Effective communication
- Problem solving
- Quality control
- Allergy awareness
- Wine pairing expertise
- POS systems proficiency
- Employee training
- Performance evaluations
- Cost control
- Table management
- Cocktail creation
- Staff management
- Scheduling coordination
- Food safety compliance
- Guest satisfaction
- Restaurant operations management
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
References
References available upon request.
Timeline
Bar and Restaurant Manager
EUNIOA HOSPITALITY PVT LTD
11.2024 - 05.2025
Bar Manager
One8 Commune by Virat Kohli
03.2024 - 11.2024
BEVERAGE MANAGER / CONSULTANT
MARRIOTT EXECUTIVE APARTMENT
09.2023 - 03.2024
Bar and Restaurant Manager
The Club
07.2021 - 09.2023
Bar Manager
Thai Naam by Ananda
11.2019 - 07.2021
Senior Bartender
JW Marriott
02.2016 - 09.2019
Bartender
four Seasons Hotel and Resort
01.2014 - 01.2016
NGK Gokhle High School