Swapnil Patil
Summary
Associate Software Engineer with 4.7+ years of experience in enterprise infrastructure monitoring and support, specializing in server and virtual machine monitoring, Azure cloud environments, and mainframe operations. Proven experience supporting Healthcare and Finance domain applications, handling incident management, alert monitoring, and backup operations in production environments. Basic knowledge about Linux troubleshooting and the AWS cloud environment, and ITIL-based support processes. Adept at working in 24/7 support environments, ensuring high system availability and operational stability.
Overview
5
5
years of professional experience
Work History
Associate Software Engineer
Nuvento Pvt. Ltd.
Kochi
07.2021 - Current
- Delivered end-to-end monitoring for servers and virtual machines to ensure optimal performance and uptime.
- Monitored Azure cloud servers, proactively identifying issues and coordinating timely resolutions.
- Performed mainframe monitoring including job execution tracking and alert handling per SLA guidelines.
- Managed incidents, service requests, and problem records in JIRA to ensure accurate documentation.
- Executed backup and recovery operations for critical applications in Healthcare and Finance, complying with data protection standards.
- Basic knowledge of Linux troubleshooting, including log analysis, and system health checks.
- Foundational knowledge of AWS cloud environments.
- Contributed to maintaining high service quality and stable production environments.
Education
MBA -
G H Raisoni Institute of Business Management
Jalgaon01-2023
B.B.A / B.M.S -
Kavayitri Bahinabai Chaudhari North Maharashtra University
Jalgaon01-2020
Skills
- Server & Virtual Machine Monitoring
- Azure Server & Cloud Infrastructure Monitoring
- Mainframe Monitoring & Job Control
- Incident, Alert & SLA Management
- JIRA Ticketing & Service Management
- Server backup and recovery operations
- Healthcare & Finance Domain Support
- ITIL-Based Support Processes
- Linux Administration (Basic)
- AWS Cloud Fundamentals (Basic)
Personal Information
Nationality: Indian
Language known: Hindi, English, Marathi
Date of birth: 26 June 1997
Gender: Male
Marital status: Married
Declaration
I confirm that the information provided by me is true to the best of my knowledge and believe.
Place: Pune
Timeline
Associate Software Engineer
Nuvento Pvt. Ltd.
07.2021 - Current
MBA -
G H Raisoni Institute of Business Management
B.B.A / B.M.S -
Kavayitri Bahinabai Chaudhari North Maharashtra University