Summary
Overview
Work History
Education
Skills
Accomplishments
Domains
Roles And Responsibilities
Affiliations
Projects
Timeline
Generic
Swapnil Patne

Swapnil Patne

Pune

Summary

Analytical Product Manager with experience in product development. Experienced in SAAS and OP software products with strong communication and presentation skills. Committed to developing effective strategies for product improvement and launches.

Overview

14
14
years of professional experience

Work History

Product Manager

Tricentis India Pvt. Ltd.
Pune
12.2021 - Current
  • Collaborated with stakeholders to define product requirements and user stories.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Communicated progress updates at regular intervals with senior leadership.
  • Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures and customers.
  • Performed post-launch analyses to measure success of feature rollouts.
  • Prioritized features in order to maximize impact while meeting budget constraints.
  • Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
  • Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
  • Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
  • Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
  • Worked with engineers to improve user experience and confirm builds meet user specifications.
  • Engaged customers through interviews to define product vision, features, and releases.
  • Helped coordinate testing to verify quality and usability of new product features.
  • Leveraged technical knowledge to navigate functional requirements.
  • Worked with cross-functional teams to achieve goals.

Product Owner

Tricentis India Pvt. Ltd.
Pune
05.2018 - 12.2021
  • Led the development of OP products, resulting in increased customer base
  • Assisted Principal Product Manager in conducting market research and defining user personas and requirements for SaaS based product.
  • Helped senior Product Manager to build product roadmap
  • Delivered Product Increment Presentations to internal and external stakeholders.
  • Collaborated with agile teams to deliver the product features aligning to decided timelines.

Technical Account Architect

Tricentis India Pvt. Ltd.
Pune
04.2017 - 05.2018
  • Helped an enterprise customer to drive to success in their digital transformation journey.
  • Provided on-site support to customer to help them utilize the tool features to its full potential
  • Acted as a single point of contact from product side across different agile automation teams at customer location.
  • Proactively provided customer progress updates to senior management.

Sr. Software Engineer

Seed Infotech LTD. (Resource partner of Tricentis)
08.2016 - 04.2017
  • Joined as a Sr. Software Engineer for the client Tricentis.
  • Developed and built custom controls

Software Engineer/Developer

Systools Software PVT. LTD.
05.2010 - 08.2016
  • Designed and developed Web Management console(Web application)
  • Understanding and requirement gathering for developing Management console.
  • Provide support to clients related to Management console.
  • Developer testing and bug solving of Management console.
  • Wrote stored procedures to store records in database.
  • Made the UI and wrote business logic for Web management console.
  • Deployment of web application on AWS servers

Education

Master of Science - Computer Science

Poona College, Pune University
Pune, India
06.2012

Bachelor of Science - Computer Science

Dr. D. Y. Patil ACS College, Pune University
Pune, India
06.2010

Higher Secondary Education - Science Education

S. V. Union
Pune, India
02-2003

Secondary School Certificate -

St. Francis De Sales School
Pune, India
03-2001

Skills

  • Product management
  • Customer focus service
  • Artificial Intelligence
  • SAAS
  • AWS(Amazon Web Services)
  • Enterprise solution
  • Requirements gathering
  • User Stories and Use cases
  • Product Vision and Strategy
  • Product roadmap
  • Product increment presentations
  • Agile Software Development
  • Product Roadmaps
  • Prioritization and Execution
  • Teamwork and Collaboration
  • User Feedback Collection
  • Product Lifecycle Management
  • User experience/UX designs
  • Analytical skills
  • Ability to work with Agile software development lifecycle methodologies
  • Data Analytics/data visualization
  • Design thinking
  • SQL/Database
  • Stakeholder management
  • Communication
  • Competitive analysis
  • Cross-functional team leadership
  • Problem solving
  • Attention to details
  • Interpersonal skills
  • Business insights
  • Emerging trends
  • Acceptance testing
  • Go-To-Market strategy

Tools

  • Jira
  • Confluence
  • Figma
  • Lucid charts

Accomplishments

  • Tricentis India PVT. LTD., Chanakya award (2019) - Departments are key independent units that we are setting up in Tricentis India. To set up the same we need the vision of co-working and success with the world class setup we have in Tricentis Worldwide. Which needs not only a technical person but a teacher, a philosopher, an economist, a judge, and someone who “know-it-all” to win for wider cause. Chanakya did all that at the highest level almost 2,400 years ago with magnificent results. He is one of best corporate guru and we desire to adopt his positive personality…
  • Tricentis India PVT. LTD., Appointed for PO DOJO training Berlin/Germany (2019) – A training to enhance product management skills.
  • Systools Software PVT. LTD., Received “Employee of year 2015” award.
  • Systools Software PVT. LTD., Received Award for completing five years in the current organization.
  • Systools Software PVT. LTD., Received Certificate of Appreciation 2013 for constant, tireless & pioneering efforts.
  • Systools Software PVT. LTD., Received Certificate of Appreciation 2012 for constant, tireless & pioneering efforts.
  • Systools Software PVT. LTD., Appointed for Project Management Professional (PMP) course in Seed InfoTech and completed the course successfully.

Domains

  • Test automation
  • Robotic process automation
  • Business Intelligence/Analytics
  • Test management

Roles And Responsibilities

  • Communicate with customers, empathize with customers to collect accurate requirements.
  • Work to develop a deep understanding of the product’s target market customer segment.
  • Collaborate with all customers facing functions – Sales, Customer Success Managers, Support team, Consultants, Partner Enablement team to collect customer feedback and provide product updates.
  • Closely work with agile development scrum team(s) to communicate the requirements and act as customer representative. Bridge the gap between the customer and the agile team.
  • Write crisp and clear user stories in a format that the agile team desires Eg BDD
  • Formulate and execute product strategies, roadmaps, and release plans.
  • Define sprint goals to convey clear sprint objectives and directions for the sprint.
  • Build and maintain up to date refined product backlog.
  • Ensure that the product backlog is prioritized.
  • Conduct product increment presentations to stakeholders to update about new features and collect feedback.
  • Ensure that the team is unblocked of any blockers/challenges, be available to the team to answer the questions.
  • Provide product demonstrations to customers/partners/stakeholders internally and externally.
  • Carry out market research and competitive analysis to find out the gaps that the product has.
  • Cross functional team communications – Communicate with Release Management team for timely product release; Corporate security team for product security requirements and signoffs on infrastructure; CloudOps, DevOps team etc…
  • Carrying out User Acceptance Test
  • Facilitate agile sprint ceremonies – Sprint planning, Backlog refinement, Sprint review, Retrospective.

Affiliations

  • Exploring Ayurveda
  • Lifestyle management
  • Exercise
  • Local bike riding

Projects

Tricentis qTest - a test management tool used for Project Management, Bug Tracking, and Test Management. It follows the centralized test management concept that helps to communicate easily and assists in rapid development of tasks across QA team and other stakeholders. qTest is a cloud-based tool
Component: qTest Manager.

Company Vision (2023): Customer retention & Enhancements

Responsibilities: Carrying out the PM responsibilities to enhance the component to maximize customer retention. Prioritizing customer requests who are at risk of churn and enhancing the component with the most voted customer requirement.

Skills at work: Artificial intelligence

Tricentis Analytics: A test data visualization tool overarching different Tricentis tools for customers to take business decisions confidently in SDLC. The data is sourced from qTest database. The- data can be exported to customers in raw format(.parquet) to carry out analytics practices in their organization or use the pre-canned reports that come out of box.
Company vision(2022): New initiative to improve cross qTest sales

Responsibilities: Along with carrying out all the PO responsibilities collaborated with the customer facing functions to build the recommended charts matrix that helped team to come up with right data model

Tricentis Robotic Process automation: Software to automate business processes at work by allowing customers to build bots that perform the same repetitive task as performed by humans.

Components:

· RPA studio-The user interface for RPA.

· RPA Scheduler-Execute bots at specified schedule.

Responsibilities: Created wireframes for UX team to get idea of how the UI should look like. Collaborate with UX team to come up with a user-friendly UI. Collected feedback from stakeholders on the ease of use of UI.

API Importer:Utility to import SoapUI tools API tests into Tosca.

Vision: To embrace the open-source world, Tricentis wants to open doors for opensource tools used in the market into Tosca. There is a huge user base of SoapUI opensource tool in the market. SoapUI is the world's leading Functional Testing tool for SOAP and REST testing. With its easy-to-use graphical interface, and enterprise-class features, SoapUI allows you to create and execute automated functional, regression, and load tests easily and rapidly. In a single test environment, SoapUI provides complete test coverage - from SOAP and REST-based Web services to JMS enterprise messaging layers, databases, Rich Internet Applications, and much more.

Whenever a SoapUI user switches to Tosca, he or she will not lose the artifacts created in SoapUI. Using API Importer, the user will be able to import the SoapUI artifacts in Tosca in accordance with API Engine 3.0 

Timeline

Product Manager

Tricentis India Pvt. Ltd.
12.2021 - Current

Product Owner

Tricentis India Pvt. Ltd.
05.2018 - 12.2021

Technical Account Architect

Tricentis India Pvt. Ltd.
04.2017 - 05.2018

Sr. Software Engineer

Seed Infotech LTD. (Resource partner of Tricentis)
08.2016 - 04.2017

Software Engineer/Developer

Systools Software PVT. LTD.
05.2010 - 08.2016

Master of Science - Computer Science

Poona College, Pune University

Bachelor of Science - Computer Science

Dr. D. Y. Patil ACS College, Pune University

Higher Secondary Education - Science Education

S. V. Union

Secondary School Certificate -

St. Francis De Sales School
Swapnil Patne