Results-driven Finance Professional experienced in Accounts Receivable and Order-to-Cash processes. Led high-performing teams to improve collection efficiency and reduce ageing receivables while optimizing cash flow through process improvements and effective stakeholder management. Certified Lean Six Sigma Green Belt and SAP FI trained.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Manager / Project lead
Deloitte
MUMBAI
01.2026 - Current
Lead a team of 12 professionals managing an Accounts Receivable portfolio across multiple regions.
Established team objectives and performance targets aligned with organizational goals and KPIs.
Maintained 98%+ cash application accuracy through robust reconciliation controls.
Monitored overdue balances and coordinated collection efforts, contributing to improved Days Sales Outstanding (DSO).
Collaborated with sales team to prepare AR reports, facilitating development of monthly collection plans and enhancing recovery.
Reviewed and updated customer credit limits & assessed credit risk exposure on a regular basis.
Developed & presented monthly & quarterly dashboards to management & key stakeholders.
Prepare & post Trade Promotion Rebate (TPR) credit note & Debit Note in SAP on monthly basis.
Ensured Compliance with company policies, internal control & audit requirements.
Coordination with SAP team for automation for AR Activities.
Team Lead as Senior Order to Cash Analyst
You Gov
MUMBAI
03.2021 - 01.2026
Led team of 8 members in executing AR activities.
Defined objectives to align process and team performance with company goals.
Analyzed team performance metrics, identifying underperformers to enhance overall team effectiveness.
Conducted cross-training sessions to maintain business continuity and prevent SLA breaches during absences.
Ensured correct allocation of payments via cash application process.
Reconciled customer accounts and followed up on required actions promptly.
Recorded vendor payment information into accounting system accurately. accurately into respective accounts.
Reviewed and approved sales orders within the system for accuracy. within the system.
Conducted detailed variance analysis through Flux Reports.
Performed follow-ups with Sales Operations team to address unbilled invoices.
Ensured invoicing compliance with regulatory requirements.
Uploaded invoice to customer portals & client platforms with agreed timelines.
Collaborated directly with clients to resolve billing discrepancies & payment issues.
Developed SOPs, quality documentation, training materials to standardize processes & onboard new team members.
Coordinated audit requests & provided documentation to support internal & external audits.
Created and presented monthly and quarterly dashboards to stakeholders.
Created and presented monthly and quarterly dashboards, providing stakeholders with insights on team performance and operational efficiency.
Finance Controller Coordinator
Kelly Services Pvt Ltd
MUMBAI
07.2018 - 03.2021
Coordinated with 6 team members to efficiently fulfill daily tasks across multiple countries.
Reviewed credit limits regularly to identify and mitigate risks associated with customer accounts.
Conducted timely follow-up actions for customer account reconciliations.
Ensured invoicing compliance with regulatory requirements by generating accurate billing.
Ensured timely uploading of invoices to client platforms as needed.
Uploaded invoices to client platforms promptly.
Partnered with clients to effectively resolve billing discrepancies, ensuring accurate account management.
Processed payments to correct customer accounts after verification. to accurate customer accounts through cash application.
Performed regular reconciliation of customer and vendor accounts on a monthly basis.
Executive
Multiline -line Business Solution Pvt Ltd
MUMBAI
07.2016 - 06.2018
Ensured invoicing compliance with regulatory requirements by generating accurate billing.
Uploaded invoices to client platforms promptly.
Resolved billing discrepancies through effective collaboration with clients.
Executed follow-ups with customers to secure overdue payments.
Conducted on-site customer office visits for reconciliation purposes.
Trained new employees across various branches and regions to ensure consistent knowledge transfer.
Conducted regular meetings with branch accounting teams to discuss financial matters and streamline processes.
Set payment terms and defined credit limits for customers to manage financial risk effectively.