Swapnil Shingote
Pune
Summary
Test Lead with over 14 years of experience at Fiserv Pvt Ltd, specializing in Visa, Mastercard, and Amex schemes testing including Authorizations and Settlement. Demonstrates proven expertise in Visionplus subsystems for credit and debit cards, with a strong foundation in the cards and payments domain. Skilled in stakeholder coordination and vendor management to ensure timely project delivery. Combines strong analytical abilities with effective communication to drive successful end-to-end testing initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Test Lead
Fiserv Pvt Ltd
Pune
09.2019 - Current
- Project : Compliance Releases ( from 2020 to 2024) BAU releases and CR’s:
- Prepared traceability matrices to ensure alignment between requirements and testing activities.
- Authored detailed report for test conclusion.
- Coordinated with various stakeholders from development, business users, third-party providers, and production teams.
- Managed various vendors effectively.
- Facilitated status discussions and defect resolution calls.
- Facilitated collaboration among various interfaces to achieve comprehensive end-to-end testing.
- Implemented functionalities for CMS, FAS, TRAMS, and ITS subsystems of Visionplus.
- Sms Alerts, Account Boarding, Transaction processing, Statements, Authorization, Settlement
Test Lead
Capgemini
02.2017 - 09.2019
- Project: HBEU Day2 Releases 2017-18, Compliance Releases ( from 2020 to 2024)
- Worked on resolution of production incidents for Contactless cards for Account Transfer/Lost and Stolen scenarios
- Worked on introduction of Opt Out/Opt In functionality for HBEU customers – Testing included Contactless Authorizations, Account Transfer scenarios, Boarding, Card Mailer/Pin Mailer Testing etc
- Worked on introduction of Opt Out/Opt In functionality for MSM customers – Testing included Contactless Authorizations, Account Transfer scenarios, Boarding, Card Mailer/Pin Mailer Testing etc
- The project introduced new reversal reasons for reversing a fraudulent/duplicate authorization
- The Testing included batch testing for After hours /Normal hours mode testing and also testing of reversals through echamps and Simulators
- The mid year scheme enhancements from schemes is being tested in this project along with regression for ITS/FAS/TRAMS
- I was Team Lead for ITS- Visa module, and was responsible to execute enhancements for 18.2 Release, with the help of Vroll application
Test Lead
Cognizant
Pune
08.2014 - 02.2017
- Project : SEC BAU RELEASES 2014-16 and Compliance releases from 2014 to 2016
- BAU Releases are releases where there are monthly releases to incorporate new functionalities requested by Business
- Worked on Preparation phase and wrote test cases for the enhancements on Chip, Magstripe, MCC functionalities
- This was a project for Barclays Spain to test the new logs added for smart card functionality through MasterCard
- Single handedly managed with Business and held defect calls, Update calls and also executed test cases and communicated results
- Tested Retail loans on POS for this project
- Preparing Test Plan, Test scenarios and test cases
- Execution of test cases and defect reporting
- Lead defect and status calls with business
- Also prepared Test closure report
- Tested Pin Online Validation functionality for credit cards
- Worked on different change requests spanning different card functionalities fee, interests, reporting, advices, Auth Limits, Chargeback reporting etc
- Lead the Authorization Module of Compliance 15.2 in a team of 6 resources
- Lead Insurance work stream and worked Insurance functionality and Insurance Letters
- Lead Compliance 16.1 in a team of 6 resources
- Worked on FAS with simulators for Visa and Mastercard
- Worked on Interest functionality of CMS in this project
- Worked on LTS functionality to generate, validate and test interfaces for Letters
Test Analyst
Tech Mahindra Ltd
Pune
03.2013 - 07.2014
- Product Certification Testing(PCT)
- PCT was a project to dleiver a certified product to region al BU’s of Braclays .
- This Project included testing of impact of previous releases in code and analysis and implementation of base enhancements.
- Vision Plus Subsystem : CMS,FAS
- Front End : Simulators Visa, Mastercard
- New Moon Release
- New Moon Release is an project to deliver credit card solutions to Barclays Africa countries like – Uganda , Ghana, Zambia. Etc. I tested major functionalities like Card Issuing, Card operations , Authorizations , Settement, Loyalty Managemnt System etc.Conducted reviews for Business.
- Vision Plus Subsystem : CMS,FAS
- Front End : Simulators –Visa, Mastercard
Tester
Capgemini
07.2010 - 08.2010
- Peru UAT
- This was a conversion project to convert the existing HUB system of Peru HSBC to CTA
- I undertook testing responsibilties in this project
- Vision Plus Subsystem : CTA
- Front End : ECafe
- Global Release Version – GRV 4.11
- This is project the to test the GRV base code – to be released by HSBC to all BU’s
- I took testing ( Preparation and Execution ) responsibilities for GRV Fixes , that is to test the impact of fixes applied at BU level on GRV base code.
- Vision Plus Subsystem : CMS,LMS
- Front End : EChamps
- HBBR Amazonas Release SIT
- This was a Conversion project to convert the existing HBBR system to One HSBC system
- I took responsibility to test Installments Functionality for purchases made at POS,Late Fee,Account management,Fee Attrition
- Test case preparation for newly received Project change requests
- Vision Plus Subsystem : CMS
- Front End : EChamps
- HBBR UAT – Scheme Certification/Simulator Support
- I was part of Amazonas Project for more than one year, which was implemented in May 2012.
- I overtook below responsiblities:
- a) UAT Team Simulator Support
- Gained expertise in preparing clearing files for Visa/MC/Amex. Also prepared installment clearing files for all schemes which required precision and understanding of the functionality.
- b)Visa Certification
- Offline certification was done for HBBR region. Communicated with Visa reagarding the process and tracks .Business was content with this certification . No major defect leakages to Online certification.
- c) Amex Offline Certification :
- Amex Offline certification was performed in HBBR. This included communication with Amex for tests and the test results and getting them approved.
- Complete transaction life cycle for Amex was tested . Lot's of issues were faced during this certification which were handled putting extra hours of work. There were last minute test cases added, inspite of this we were able to complete certification on time .
- d) Amex Online certification- Support:
- Support was provided on two levels for Amex online certification:
- Sending transactions ( Retrieval requests, Chargebacks ) on behalf of issuer.
- Tracking the Online certification through all 6 stages. Co-ordinating with the development team and Amex for this. Raising queries on functionalities and getting them resolved form Amex/Business.
- Amex Certification was very critical and was performed successfully.
- e) Business Simulator Support :
- Provided Simulator support to Business for their test's.
- Front End : Simulators – Amex, Visa, Mastercard
- f) Post Implementation Support :
- Simulator was provided for critical issues in implementation.
- Vision Plus Subsystem : CMS, FAS, TRAMS, ITS
- Front End : Simulators – Amex, Visa, Mastercard
- Esmeralda Release SIT- UAT
- Esmeralda Release SIT - was a release based project for HSBC bank in the LAM countries.
Functionalities : Membership fees, Card operations,Accounting. - Vision Plus Subsystem : CMS,TRAMS,FAS
- Front End : Echamps
- Front End : Simulators – Amex, Visa, Mastercard
- HBBR Warehouse and Reject Analysis
- This project to test scenarios based on Posting Flags, Gl Sources, Reject Reasons and Installment Rejects.
- Vision Plus Subsystem : CMS
- Front End : Simulators – Amex, Visa, Mastercard
- Jasper Release SIT Preparation and Test Execution
- Jasper Release SIT - was a release based project for HSBC bank in the LAM countries.
Functionalities : Minimum Payment Due, Installment - Vision Plus Subsystem : CMS,TRAMS,FAS ( Simulators)
- Front End : EChamps
- Front End : Simulators – Amex, Visa, Mastercard
Education
BE - Computer Engineering
University
Pune, Maharashtra, India06-2009
Skills
- Schemes : Mastercard,Amex,Visa,JCB,NCCC
- Visionplus Subsystem (FAS,ITS,TRAMS)
- HP Quality Center Management
- Jira
- Visa Simulator
- MasterCard Simulator
- JCB Simulator
- Amex Simulator
- Faximme Simulator
- Creating Settlement File
- VROL & MCOMM
- JSON, API, Microservices, Putty, WinSCP, Micro Focus
- Understanding of Core Java,VBScript
Certification
- ISTQB Foundation level Certification
- NCFM – Beginners module- Financial Markets
Training
Conducted trainings on Amex simulator – for SIT compliance development and testing team.
Publications Presentations Tools
- Prepared DOU for Clearing Simulator – Amex
- Prepared Visa Clearing Automator
Skills Profile - Technical
Mastercard, Amex, Visa, JCB, NCCC, CMS, FAS, ITS, TRAMS, HP Quality Centre, Simulators, Visa, MasterCard, JCB, Amex, VRoll
Languages
Marathi
First Language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Test Lead
Fiserv Pvt Ltd
09.2019 - Current
Test Lead
Capgemini
02.2017 - 09.2019
Test Lead
Cognizant
08.2014 - 02.2017
Test Analyst
Tech Mahindra Ltd
03.2013 - 07.2014
Tester
Capgemini
07.2010 - 08.2010
BE - Computer Engineering
University