Summary
Overview
Work History
Education
Skills
Timeline
Generic

Swapnil Tiwari

Noida

Summary

Accomplished Sales Manager offering 7+ years of B2B and B2C experience developing and maximizing the sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

7
7
years of professional experience

Work History

Sales Team Manager

Fitelo
Noida
03.2023 - 05.2023


  • Handling the team of 15 Tele sale executives.
  • Tracking and Monitoring of the sales team.
  • Responsible for the revenue generation.
  • Drive performance incentive structure and sales promotions schemes. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy
  • Responsible for Hiring , training and Performance improvement plan

Sales Manager

Kasper enineering
Noida
04.2022 - 03.2023
  • Handled a team of 11 sales executives .
  • Own all plans and strategies for developing business and achieving the company’s sales goals.
  • Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
  • Land and expand: build process and funnel for manual top-down reach out,on boarding, activation, and expansion.
  • Evangelize the product and personally help close largest deals. Establish the inbound lead requirements needed to meet your sales objectives.
  • Provide full visibility into the sales pipeline at every stage of development

Assistant Manager of Sales

Indiamart Intermesh Ltd.
Noida
02.2019 - 03.2022


  • Servicing the existing clients. Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.
  • Responsible for client retention, per client revenue optimization& renewals with team. Keep a close track on work in process,customer complaints and accounts receivables.
  • Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios,client’s work status and receivables.
  • Accurately forecasts weekly, monthly, quarterly and yearly revenue streams. Identifying the opportunity & problem areas,preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports
  • Actively driving and ensuring sale target achievement,management of sales support function and timely work completion of customers.
  • Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training need sand communicating with them on a regular basis.
  • Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
  • Drive performance incentive structure and sales promotions schemes. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy

Technical Sales Specialist

WB Technologies
Noida
02.2017 - 01.2019


  • Establishing the technical needs of the customer and suggesting appropriate products.
  • Explaining complex technical information to customers in a way that is easily understandable.
  • Following up with customers and resolving any issues that may arise.
  • Keeping customers informed about new technological products.
  • Compiling proposals and reports related to technical products.
  • Ensuring that sales targets are consistently met.
  • Reporting to management about sales made.
  • Updating records of customer communications and contact information.

Technical Support Engineer

Ienergizer ( Samsung process)
Noida
02.2016 - 02.2017


  • Providing Outstanding solutions to the customers
  • Providing timely and Effectively Resolutions to the customers through Inbound calls
  • Ensure timely achievement of targets assigned of self and Program achieved productivity targets.
  • Ensure to resolve the Customer queries with in the TAT.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

RGPV University
Bhopal
06.2014

Skills

  • Goals and Performance
  • Business Development and Planning
  • Product Knowledge
  • Time Management
  • CRM Software
  • Sales Process
  • Excel , Google sheets
  • B2B , B2C , B2G experience
  • Team management

Timeline

Sales Team Manager

Fitelo
03.2023 - 05.2023

Sales Manager

Kasper enineering
04.2022 - 03.2023

Assistant Manager of Sales

Indiamart Intermesh Ltd.
02.2019 - 03.2022

Technical Sales Specialist

WB Technologies
02.2017 - 01.2019

Technical Support Engineer

Ienergizer ( Samsung process)
02.2016 - 02.2017

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

RGPV University

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Swapnil Tiwari